BioWare On Tracking Player Feedback
simoniker writes "BioWare's QA director Phillip DeRosa has written a piece called 'Tracking Player Feedback To Improve Game Design' over at Gamasutra, which deals with how game developers can use statistics, even before a game is released, to improve gameplay. DeRosa "...explains how the Mass Effect creator has set up and executed code-based monitoring of key metrics to test, analyze, and refine its projects through playtesting." Is this approach sensible, or could it be more like movie producers 'pandering' to test audiences?"
Unlike movies, in which taking into account the opinions of test audiences is thought of as compromising artistic vision, video games are made for players to play interactively. It's not just their money that matters, it's their ability to play and have a good time. The best game designer in the world doesn't always get it right. Playtesting is not just done for marketing reasons; it's absolutely imperative if you want to make sure the game is as good as it can be.
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