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Google News Allowing Story Participants To Comment

Jamie found this analysis of Google News's foray into community commentary. They are starting it off by only allowing people involved with the story to comment — and participants must first be authenticated by email. The article rounds up other bloggers' views on the game-changing nature, and the possible dangers to Google, of this new feature. Here is a sample of comments to a Google News story.

32 of 100 comments (clear)

  1. I'd like to comment by niceone · · Score: 5, Funny

    But I'm not involved in the story. So I won't.

    Copying this policy could really work for Slashdot I think.

  2. My name is Carl Rove by bigattichouse · · Score: 3, Funny

    Yep, its me alright.. promise. See the email address K4r1@rove.info - how could it not be me. They'd have to employ a large number of, oh, say journalists to verify each and every participant.

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    meh
    1. Re:My name is Carl Rove by eln · · Score: 4, Funny

      I think your inability to spell your own first name correctly might give you away.

  3. Neat idea by Cleon · · Score: 3, Insightful

    This is kind of a cool idea; it's a way for direct commentary from the people involved without a journalist's filter.

    Plus, it'll get really entertaining when they apply it to political campaigns and the press secretaries get into flame wars. :D

    --
    Gifts for Geeks - Stuff that really matters!
    1. Re:Neat idea by Notquitecajun · · Score: 3, Insightful

      Filter=bias here. This is a good thing...it may help show all sides of a story and cover those points which reporters leave out, and hopefully provide context to news stories.

  4. Google News Comments+ by eboluuuh · · Score: 3, Interesting

    This is a lot better than simply thinking they're silent until they're quoted in a future article.

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    ;d
  5. Re:Atypical by illegalcortex · · Score: 2, Insightful

    Oh, and just to head off a couple of the replies saying things like "well, they also filter based on who you are and if you're involved." What's keeping anyone from saying they are "Professor of X", where X is whatever they claim. Unless they are sending in more credentials than their email address, it's rife for abuse. And as you see from this page, both responses are opinion. I'd say a good portion of stories on Google News "involve" just about everyone (otherwise, they wouldn't be on there) in some way. So everyone will have an opinion.

  6. Good idea by bcmm · · Score: 2, Interesting

    I've been to demonstrations which have been seriously misreported by mainstream media. I'm thinking of this not so much as a way to get extra eyewitness accounts of big events as as a way of correcting media which parrots government and police press releases.

    --
    # cat /dev/mem | strings | grep -i llama
    Damn, my RAM is full of llamas.
    1. Re:Good idea by eln · · Score: 3, Insightful

      That's a very optimistic view. The people that have the time and the resources to monitor this stuff are the big corporations though, so I think you're most likely to see comments made by a company spokesman trying to spin articles that are unfavorable to that company. The first comment on the sample article seems to be bear that out.

      So, instead of the article followed by a separate press release spinning that article, you get the spin on the same page as the article itself. I'm not sure what's really gained in that case.

    2. Re:Good idea by Chyeld · · Score: 2, Interesting

      And exactly how would they verify by email address that you were at the demonstration? Oh yeah, you registered an email address at anarchist.org before you went....

      This might be useful for 'human intrest' stories, and company/stock news stories, but I fail to see it being even doable for large scale stories like a demonstration, natural disaster, or etc.

    3. Re:Good idea by Wordsmith · · Score: 2, Insightful

      And what makes you think sources involved in an incident are any less prone to bias and misreporting than the media? The media gets its accounts from involved sources, and most media really does make the effort to portray those accounts fairly; but when there's room for debate in an issue or even an observation, each side is prone to thinking of the other as slanted, and blames the media for acknowledging that account.

  7. Re:Email addresses have domains, too... by illegalcortex · · Score: 3, Insightful

    No, it's not high-security. It's just giving you a false sense of confidence. Every Tom, Dick and Harry at Columbia could claim to be a professor there. And for big companies, we already have press releases and responses to the story right there in the article. For smaller or mid-size companies, plenty are using services like hotmail or gmail instead of their own hosted email. On top of all that, you also get people who work at companies who could fake up an "official" company response. Imagine a disgruntled employee from a @macdonalds.com commenting in a hilariously embarrassing way. Or, more likely, just someone at the company responding before it was cleared through their communications department.

  8. Targetting Slashdot user base? by sufijazz · · Score: 2, Interesting

    If they allowed every John, Rick and Larry to post comments on links to news stories, would that be like..oh I don't know...Gdot.org?

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    2+2=5 for very large values of 2.
  9. insightful? by hey · · Score: 3, Funny

    How insightful is this?

    Evil Corp: we aren't evil, you are mistaken

    Expert: oh yes you are, but i love those fries

  10. This works as long as BOTH sides may comment by Opportunist · · Score: 3, Interesting

    But what if one side can't? Not everyone has net access. Not everyone actually knows about it being on the Google news page when he is involved, even if he has access.

    Of course, large businesses, governments and the like who can employ someone to monitor such activities will benefit from it. But you and me? Imagine you're getting into a legal battle with a large company. You have your hands full, meeting with lawyers and trying to keep from going under, do you have time to react to Google News? Hardly. Does the company you're suing (or that's suing you), on the other hand? With a few 100 to a few 1000 people working for them, most likely.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  11. Google news will take more time by icepick72 · · Score: 2, Insightful

    All of a sudden everybody involved in a news article is responsible for controlling their own public face through comments on the article. Some of the more newsworthy Tom Dick and Harrys will be vehemently defending themselves online all day. And I thought Facebook was bad.

  12. Re:Atypical by TubeSteak · · Score: 4, Informative

    Oh, and just to head off a couple of the replies saying things like "well, they also filter based on who you are and if you're involved." What's keeping anyone from saying they are "Professor of X", where X is whatever they claim. Unless they are sending in more credentials than their email address, it's rife for abuse. Next time, RTFA.
    Not only does it specifically state that an e-mail address needs to be verified, TFA links to the Google Help page which states their policy.

    http://www.google.com/support/news/bin/answer.py?a nswer=74123&topic=12285

    The email should contain:

    Your comment
    A link to the story you are commenting on
    Your contact details: your name, title, and organization
    How we can verify your email address.
    For example, if the Tooth Fairy wanted to comment on a recent story about dental hygiene, she might sign her comment:

    "Sincerely, Tooth Fairy.
    Verify my identity by losing a tooth and placing it under your pillow. I will leave you a business card along with a small payment for your tooth. Alternately you can call 1-800-TEETH-4-ME and speak to my assistant, The Tooth Mouse, who can confirm my email address and comment." Yes, that really is the example Google uses.
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    [Fuck Beta]
    o0t!
  13. I don't think so by Kadin2048 · · Score: 3, Informative

    The people that have the time and the resources to monitor this stuff are the big corporations Never doubt the spare time available to college students and the unemployed.

    The big corporations have to pay big bucks to their PR firms to keep tabs on this sort of stuff. Average technologically-literate people, which is heavy on students, probably make up the bulk of Google News' audience.
    --
    "Ladies and gentlemen, my killbot features Lotus Notes and a machine gun. It is the finest available."
  14. I Love this! by djrogers · · Score: 4, Insightful

    This is great - we will not longer have to rely on the mass media journalists to decide what comments make it in a story, and in what context. I'm sick of seeing stories that ignore or downplay one side or the other by skewing the comments of the person that doesn't meet their agenda.

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    Think outside the... Hey, where'd the friggin' box go?
    1. Re:I Love this! by BlackCobra43 · · Score: 2, Insightful

      I think your reasoning is fallacious; the story is no more informative if it includes bullshit from both sides than it as with only bullshit from one side. What ever happened to just reporting the facts?

      --
      I never spellcheck and I freely admit it. Save your karma for more worthwhile "lol erorrs" replies
    2. Re:I Love this! by Wordsmith · · Score: 2, Insightful

      And from whence do these facts come, if not from the involved parties - who, like all human beings, are potentially prone to bias? Certain things are directly observable by a reporter, and certain aren't. But the very fact that those on various sides of an issue can come to radically different conclusions, and even make radically different observations, suggests the "facts" of a given issue aren't as simple to decipher as one would hope. Very few things in this world can boil down to inarguable, objective truths; and a great many things are newsworthy simply because there's debate in the first place.

  15. Re:Doctor Troll by BalanceOfJudgement · · Score: 3, Interesting

    Agreed. 12 billion per year for 3000 smoking kids a day is what, $11,000 each? That doesn t sound too profitable to me, especially since the government will stick it to Big Tobacco later for these kid s admittedly poor decisions.


    The $11,000 spent in one year for that one smoker can parlay into much, much more money for the tobacco company. The average smoker spends approximately $1600 per year on cigarettes directly. This means they'd only have to be a smoker for 6.5 years for the company to make a profit off of them, and most smokers smoke for much longer than that.

    Multiply that over 1.1 million new smokers each year and you can see how profitable it really is. They wouldn't spend that much money if it weren't really so profitable.

    But yes, I agree their advertising targets more than just children.
    --

    We are the fire that lights our world.. and we are the fire that consumes it.
  16. Re:Doctor Troll by BobMcD · · Score: 3, Insightful


    Okay, but what's the adoption rate? And is that 3000 unique kids per day, or can kids try/begin smoking multiple times throughout the year?

    $11,000 each assumes 100% of them. If you discount those that never turn into buying customers, that figure would go way up.

    Looking at $1,600 per year, and assuming (what, 12-to-70?) something like 58 smoking years for these kids, that's almost $93,000 per kid. And please note that we're ignoring any costs of any kind...

    It would take one in ten for that to work, and those would have to be LIFETIME smokers. Optimistic at best. Closer to delusional...

  17. Re:Email addresses have domains, too... by MorpheousMarty · · Score: 4, Insightful

    It is not that hard to get reasonable confirmation of this kind of thing, or quoting people would be nigh impossible. Can anyone who actually works in a news room say how they verify things normally? I'll bet a simple phone call is all most major newspapers require and it won't kill Google to have a dozen people on the phone. Personally I can't wait until someone comments something really dumb, and then claims it wasn't them. Google may become my only source of news at this point.

  18. Pointless by snowwrestler · · Score: 3, Funny

    Everyone knows that comments on news stories are either trolls, flamebait, or offtopic. Just look at the moderation on this for proof.

    --
    Build a man a fire, he's warm for one night. Set him on fire, and he's warm for the rest of his life.
  19. Google Grid anyone? by cxreg · · Score: 2, Interesting

    Sure seems to me like Epic 2014 is slowly coming to fruition

  20. Raffle? by Quiet_Desperation · · Score: 2, Interesting

    A raffle on how long before some is called a Nazi?

    I take 2 to 3 milliseconds.

  21. Re:Atypical by russ1337 · · Score: 3, Funny

    >>> I think you should look more to slashdot and digg for what the comments will look like.

    Good call, And I think the webcomic XKCD summed it up with this post

  22. Re:Email addresses have domains, too... by illegalcortex · · Score: 2

    As I've said above, I think it highly unlikely google will do all this confirmation for everyone who applies to comment. We're talking about a worldwide service. They post a lot of articles each and every day. Can you imagine if everyone who signed on to slashdot had to be "verified" in this method? And you might suggest that they'd only try to "verify" someone after they submitted a good comment. Well, then they'd have to read all the comments.

    I very much expect the "verification" step will only happen when someone files a dispute with google over the comment (like someone from a university saying there is no such professor, or MacDonald's saying this person is not representing their company).

  23. Google News creating a minefield for itself by HooliganIntellectual · · Score: 3, Insightful

    I run a news site that is indexed by Google News. As much as I'm anti-copyright and for open access to information, this move by Google really bothers me. This commenting feature really crosses the line. If Google is going to allow people to comment on stories from our service outside of our service, I want a cut of the money that Google makes off of using our content for free. This is only fair if Google is allowing people to comment on stories in a way that is outside the control of our website.

    Do no evil? Google is really turning out to be the next Microsoft. Greedy and determined to control everything at any cost.

    This will probably create a flurry of new lawsuits by larger news services.

  24. This is a good thing! by fox1324 · · Score: 3, Insightful

    I know its unpopular to fellate google as much as I'm about to, but a lot of /.ers seem to be missing the mark. This is an interesting move by google, and I predict it will add a lot of value to their news page. Think about the tremendous public service news.google provides; A quick-loading, easy-to-find, free-as-in-beer virtual newspaper...it attempts to neutralize political spin/bias by linking to multiple sources for each story, and by using the web it is capable of pulling from tons of lesser known, local newspapers that you would not otherwise know about/hear from (more sources also helps remove bias). This new addition is a step forward because it attempts to get information straight from the source (those involved in the story), removing the middlemen (remember the 'whipser down the lane' effect?). At the end of the day, all of google's actions seems to be aimed squarely at improving the quality of information available to the public, and making available to them as quickly and easily as possible... and did I mention, for free? This is a huuuggee asset for keeping the general public informed about the state of the nation/world/etc. I know a lot of people think google is the next m$, but google has done nothing to break my trust so far.
    happy 4:20!

  25. Re:Email addresses have domains, too... by Magic5Ball · · Score: 2, Informative

    Can anyone who actually works in a news room say how they verify things normally?

    In real news, it ideally works like a web of trust:
    1) We use more than one source for each story first to get contrasting or concurring opinions on a subject, but also to establish at least the plausability of what each of the other sources has told us. Experts are more than happy to point out and provide evidence that another source is a kook.
    2) We find the contact information for interviewees through reliable sources, such as published directories, an organization's switchboard, others whom we trust, or from previous third-party publications or interviews.
    3) For submitted items, we still go through 1) and 2) as part of research and to fill in the story. We will also ask the submitting organization or source for the names of some other people from another organization who would be able to verify or comment on the story. The source from the other organization(s) is also vetted via 1) and/or 2).
    4) We often also ask others in the same or competing newsroom, the news wire, or search the archives for a previous reference to the source or the story.

    If a completely new source or story can't be vetted through any of the above methods, it will likely receive less or no attention on the basis that it's either not important to a significant number of people, that it can't be verified, or that there is more important news deserving coverage.

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