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PR And The Game Media, The Rockstar Way

simoniker writes "Discussing PR and the media, former Rockstar Games PR rep Todd Zuniga discusses how the company tried to manipulate the game press as part of an in-depth article on how the two forces interact: "In part, it's a numbers game... Otherwise, it's history. Who wrote negatively about the games, and who hasn't? We never worked with [gaming website] GameSpot while I was there because 'they just didn't get it.'... Hilariously, we even had a list of journalist preferences: 'Likes cake, married, went to school at Indiana U'.""

10 of 46 comments (clear)

  1. The trick by Pojut · · Score: 3, Insightful

    I know most of the major gaming website/magazines out there are payed in some way or another from publishers/developers/whoever, but I have found that using gamerankings.com usually helps bring things truth to light...besides, I enjoy reading reviews that are polar opposites of each other...it's similar to getting your news from different biases (left/right/whatever)...kinda helps paint you a full picture...between all the extra crap and spin thrown around from each news source, you are usually able to come up with some bit of middle ground that gives you an idea on what really happend (although that is becoming increasingly difficult)

    Naturally, the best review is a play-through yourself, but that's not always viable (or wanted.) A very good way to get unbiased reviews is to look up personal opinions on various websites such as Amazon, Rottentomatoes, etc...

    1. Re:The trick by AKAImBatman · · Score: 2, Insightful

      I have found that using gamerankings.com usually helps bring things truth to light

      It's funny, because I've had the exact opposite impression of most ranking systems employed today. Everyone tends to either give the game a perfect 10/10, a 1/10 because it's not their cup of tea, or an average score like 8/10. After it's all tallied, it just becomes so much statistical noise.

      Ever wonder why the "top" games on any site are always the newest? This is often done to compensate for their ranking system which places nearly everything within the same range. About the only games that break out from the fold are the really terrible games or the truly great games. (Both of which you've probably found out from other means than looking at the ranking.)

      The best method I've found for working within the system is to hear as many different reviews as possible, get a feel for whether it has the type of content that interests you, then decide to take a chance on it or not. From that perspective sites like GameRankings and Amazon can be useful. But their ratings data doesn't mean all that much.

      Speaking from a theoretical perspective, I'd appreciate it if more sites did a bit of research into voting methodology. I know that the "stars" or "out of ten" systems are very popular, but such scores can be computed from something more useful like approval voting. With approval voting, games that are actually good would float to the top as more and more players say they liked the game. Meanwhile, bad games would stay near the bottom. The number of votes could be normalized against the largest number of votes cast, or a "negative" vote could be introduced to provide a total number of voters in the context of the individual game. (percentage = Math.floor(positive/(positive+negative)*100))
  2. Nothing to worry about by HumanSockPuppet · · Score: 3, Interesting

    I've worked for two well-known gaming journalism groups, and I can tell you that game developers don't have quite as much control over the content of feature articles as this article might have you suspect.

    The principled difference between an advertisement and a feature story is that a company has control over the content of the ad, and that the advertisements are usually handled by the entity producing the game, not the developers.

    Developers may control the spigot of game-related information, but they don't control the spigot attached to the gaming press' fingers and mouths. Editor impressions, exclusive previews, and game reviews are all written by the editors of the press outlets, and we get paid by our company, not by the software developers, to write these things. We really do want to help you save money by pointing out which games are worth your time and money.

    All of these are elements are effective at providing a check against any potentially slanted information that a company may try to use to artificially spike its product's popularity, and believe me - they get called on this very quickly when it inevitably fails.

    --
    Inserting [insert witty signature here] here does not constitute a witty signature.
    1. Re:Nothing to worry about by Bert64 · · Score: 2, Interesting

      Amiga Power magazine used to write honest reviews about some games, but this resulted in game producers often not sending their games to amiga power for review, preferring to get them reviewed more favourably by other magazines instead.
      I would regularly see terrible games given ratings of 2%-8% in amiga power, when those same games never got less than 70% in other magazines... The only games with really poor reviews in those games, were small shareware/freeware games where the author didn't have enough resources to bribe the reviewer.

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
  3. Reviews by king-manic · · Score: 2, Insightful

    I might be some strange freak but I never read reviews on games or movies before I play or buy them. Why? because they are often laced with mild spoilers and tainted you by setting up or bringing down your expectations. They point out "flaws" you may not have cared about or noticed until they did this or they might be useless fluff. Similiarly I avoid trailers. I do read them after I have played them. But more often to see how others felt about what I liked/disliked. If I went to see Borne ultamatium I want to see reviews afterwards to see if others had the same impression i did. Sort of a anonymous one sided water cooler conversation. If I hated it I'd like to see others savage the movies/game. If I loved it I want to see what others liked or disliked about it.

    I find I'm occsionally disappointed by spending when I shouldn't have (child of mana) but on the flip side I get gems that fit my gaming needs I might have otherised passed up due to low review scores (Izuna).

    --
    "There are more things in heaven and earth, Horatio, than are dreamt of in your philosophy."
  4. Re:payed -- paid by Pojut · · Score: 2, Insightful

    you're right, it's been roughly 9 hours...see, that's the problem with your wife screwing you before you goto work...it's all you can think about until you get home.

  5. Re:And this is news, how? by Jim+Hall · · Score: 2, Funny

    Every month a game magazine manages to come up with some "hot new title". Yet how many games each year are actually good?

    12?

    Yeah, I thought the same thing.

    :-)

  6. Not that convenient. by TheLink · · Score: 2, Interesting

    It's still a waste of time.

    What would be more efficient (not necessarily more entertaining) is something like "Reviewer A who liked A,B,C very much also liked X", and say one paragraph of comments. And if lots of "reviewers" who have similar tastes to you liked X and their one paragraph is intriguing enough, you are very likely to like X.

    I claim that even though there are 6 billion people in the world, the groups of computer game (or movie) preferences are a lot fewer.

    Say we have a system where each registered user of the system can be a reviewer and create their own reference groups of reviewers (to even things out), then they could look for "great ridge racer like" games if they are feeling like one, or "Yet Another Military FPS".

    In fact, if someone is flexible, they could put on different hats and create multiple reviewing accounts for each "persona" they wish to assume.

    It doesn't matter to the users if that "reviewer" does that, since they can ignore reviewers whose preferences don't match theirs. You still have to try to limit the number of accounts a single user can have, otherwise if 90% of the reviewers are of one real life malicious user, that user could one day suddenly review a new game differently/unexpectedly on purpose, and odds are 90% of their reference group would be reviewers created by that person.

    Of course professional reviewers will hate this, since you don't even need to be able to write a coherent paragraph, as long as you consistent like/dislike stuff, in a way that's similar to a lot of people, people could still use you as a guide.

    With this method you could even have a dog or other animal review games, food etc.

    --
    1. Re:Not that convenient. by timftbf · · Score: 2, Informative

      See www.boardgamegeek.com and geekbuddies, which does exactly that for boardgames.

      We just need someone to re-implement for www.videogamegeek.com :)

  7. Re:Overly positive reviews. by Von+Helmet · · Score: 2, Interesting

    Back in the day, there was a UK Amiga magazine called Amiga Power! who were vehemently against magazines being bought off for favourable reviews. They made use of the full review scale - 0% to 100% and railed against other magazines never going below 60%.

    They came up with a score that would placate game publishers who were pushing for good reviews, which was the lowest that you could get away with giving without incurring their wrath - this score was 73%, and they occasionally used this score in a somewhat ironic fashion to indicate that the game was, in fact, crap, but that it was unlikely to review as such.