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Google Re-Refunds Video Purchases

Posted by Zonk on from the who-would-have-thought dept.

holymodal writes "In a new post to the Google blog Bindu Reddy, the Google Video product manager, admits that only offering refunds via Google Checkout was a bad idea: 'We should have anticipated that some users would see a Checkout credit as nothing more than an extra step of a different (and annoyingly self-serving) kind. Our bad.' Google now plans to issue customers a full credit card refund, while allowing them to keep the Checkout credit and extending the life of purchased videos another six months."

2 of 129 comments (clear)

  1. Re:Company admits Mistake: film at 11 by Anonymous Coward · · Score: -1, Flamebait

    No, history keeps showing us over and over that he can't.

  2. Re:I wonder if it was on purpose by Anonymous Coward · · Score: -1, Flamebait

    what the fuck is up with the TT, you fucking assknob. Mommy not show you enough attention?