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Google Re-Refunds Video Purchases
holymodal writes "In a new post to the Google blog Bindu Reddy, the Google Video product manager, admits that only offering refunds via Google Checkout was a bad idea: 'We should have anticipated that some users would see a Checkout credit as nothing more than an extra step of a different (and annoyingly self-serving) kind. Our bad.' Google now plans to issue customers a full credit card refund, while allowing them to keep the Checkout credit and extending the life of purchased videos another six months."
Yes, I'm sure if people had known they were going to get a check-out credit and their money refunded, they'd have actually used the service. As it stands, however, google will be out about 10 bucks for this decision.