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Big Box Store Reps Push Unnecessary Recovery Discs

Ed Albro, PC World writes "At PC World, we've got a story today on salespeople at Best Buy and Circuit City pushing consumers to pay the stores' technicians to create recovery discs for their new laptops. Recovery discs are important to have, of course, but the fact is that they're easy to make yourself. Or you can get them from the manufacturer of your PC, often for half of what Best Buy and Circuit City charge you. The salespeople often tell you that you can buy from the manufacturer — but they claim you'll pay twice as much as the stores charge."

3 of 380 comments (clear)

  1. screw 'factory' recovery disks by LiquidMind · · Score: 5, Informative

    for the more tech savvy, i recommend making an image of a harddrive after the OS and whatever other programs have been installed. I did this for my mom's new computer; i reloaded XP (it came with vista home or something along those lines), installed all her favorite programs, set them up, did a virus/spyware scan, etc etc. after everything was said and done, i loaded Acronis True Image, made an image, and burned it to a boot-able DVD using their boot image.
    So now, if there is some weird software glitch or she installed / uninstalled too much crap, i just tell her to back up all her personal documents, pop the dvd in, reboot the computer and voila. a few screens and clicks later, she's back to how it was when she first got it.
    seriously, that little app has saved me so much work and time. (not a slashvertisement! i don't work for them, i swear!)

    --
    This sig contains repetition and redundancy.
  2. Re:No suprise by Anonymous Coward · · Score: 5, Informative

    Good for you.

    However, just because in this particular case you came out on top (replacement costs were higher than insurance costs) doesn't change the fact that, on average, you lose money when you buy small-scale insurance. If this were not true, statistically, then the insurance company would be losing money.

    So, unless you know ahead of time that the thing you are buying is in some way defective, it's best not to get the insurance. This will lead, on average, to more money in your pocket at the end of the year.

    But otherwise: winning once on a slot machine doesn't mean that the house doesn't win on average.

  3. Re:RECOVERY PARTITION by daveywest · · Score: 5, Informative

    Easier for tech support and users who lose discs far too often.
    Funny, I always just cracked open the case and taped the recovery cd(s) to the inside of the case. Always seemed to save me a lot of headaches finding the exact right installer for that paticular revision machine.