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Massive Disruption of PayPal Subscription Service

Posted by kdawson on from the just-fix-it-guys dept.

hausmasta writes "Since August 30, there are massive problems with PayPal subscriptions. The automatic renewal of subscriptions stopped that day, causing headaches for lots of web site owners that rely on this kind of revenue. The problem is global, as this thread in the PayPal Developer Community shows. PayPal is aware of the problem but hasn't indicated any progress yet; some posters are wondering whether they have stopped working on it over the long (US) holiday weekend."

5 of 95 comments (clear)

  1. Re:Well.... by whmac33 · · Score: 2, Informative

    So I messed up my correction as my sibling points out.... I feel kinda dumb...

  2. No problem, they'll have it fixed this week by stox · · Score: 5, Informative

    https://www.paypaldeveloper.com/blog/article?blog. id=mts_updates&message.id=128

    Paypal wants to notify merchants that subscriptions are experiencing some delays and that will be back to normal around September 5, 2007 (Wednesday) or September 6, 2007 (Thursday). Please be assured that no subscriptions will be missed, just that the payout will be delayed.

    We apologize for any impact caused by this incident.

    Sincerely,
    PayPal Merchant Technical Support Team

    --
    "To those who are overly cautious, everything is impossible. "
  3. Not good for Paypal, but geez by jandrese · · Score: 4, Informative

    Is it just me or is it the end of the world on the forum thread linked in the article. I know small businesses run on slim margins, but when the very first posts are "OMG, payments are over 12 hours behind! It's the end!", I have to think that maybe it's time to build in some robustness into your business model. More likely the people in that thread are being a little melodramatic, as people seem to be wont to do when Paypal is involved. Even this thread on Slashdot seems to just be a way to try to increase pressure on Paypal (which I can agree with to a point).

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    I read the internet for the articles.
  4. Re:Well.... by yada21 · · Score: 2, Informative

    It never costs PayPal money. It's in the terms of service.

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    I will have a sig when the market demands it.
  5. Re:Interfaces Break With the Weakest Link by Anonymous Coward · · Score: 2, Informative

    You've clearly never worked in the banking industry. *Every* major change is done after hours. Anything and everything is done to avoid making any kind of risky change during regular banking hours. Now if the system is unavailable during banking hours...that's another story...