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Which Lost/Stolen Laptop Trackers Do You Like?

saudadelinux writes "I was held up at gunpoint in July, and my laptop was stolen. There are companies out there which, for a fee, install tracker software on your laptop. If it's stolen or lost, they track its whereabouts whenever it gets on the 'Net and work with local law enforcement and ISPs to find the machine. I'm wondering: has anyone used one of these services? Does anyone have a recommendation for which company to go with? My new laptop is a a dual-boot Ubuntu/XP machine, and the couple of companies I've looked at do Windows-only. Are there Linux options?"

26 of 572 comments (clear)

  1. Hmmmm... Selfmade solution? by jawtheshark · · Score: 5, Insightful

    A pack of semtex in your laptop.... If you fail to write the correct password after three times, it explodes...

    I'm kidding... If those programs can track muggers, they can also track you and that's why I wouldn't trust them. The best way to handle this is to encrypt all your data and insure your laptop against theft. Oh, and daily backups of your data on trusted media which you lock away in a safe.

    Essentially, only your data is worth something. The hardware can be covered by insurance.

    --
    Ahhh...the great dumpster continuum. Many a free computer will be found there. -- sowth (748135)
    1. Re:Hmmmm... Selfmade solution? by jawtheshark · · Score: 3, Insightful

      I forgot to mention: for encryption you don't need to shell out big bucks like the dolts at the IT department did where I work. Just install Truecrypt and encrypt your data partition. Let that partion map on your My Documents folder and you're done.

      I use it on my USB sticks.... Love it

      That said, while Truecrypt exists for Linux, I'm sure there is a native way to do encryption without additional software. If anyone has more information about that, I'll be glad to hear of it. (Migrating to Ubuntu full-time, so one day I'll need it)

      --
      Ahhh...the great dumpster continuum. Many a free computer will be found there. -- sowth (748135)
    2. Re:Hmmmm... Selfmade solution? by jawtheshark · · Score: 2, Insightful

      Granted, I didn't think of engravings... The same style as they do for cars where all windows are engraved with a serial number so that the car can be identified and that it would cost way too much to replace all windows.

      However, in the cars case, I doubt that someone stealing your car and exporting it to Russia will care. (I live in Europe, this stuff happens) Someone who pays 100€ for a state of the art laptop knows that it doesn't come from legit sources. So an engraving won't help and who checks laptop engravings, eh?

      --
      Ahhh...the great dumpster continuum. Many a free computer will be found there. -- sowth (748135)
    3. Re:Hmmmm... Selfmade solution? by ThinkingInBinary · · Score: 4, Insightful

      Your comment seems to miss the point. First, DRM, like encryption, can be used for good or bad purposes. Properly controlled, you can use it to deny thieves access to your laptop or deny them the ability to remove the DRM, while still allowing you (with cryptographic authentication) to modify it. The point of tracking down the thief is to recover the laptop, since it is worth quite a bit of money. Sure, insurance will cover it, but if you can save the deductible by just finding it, why not? I also disagree that laptop trackers "betray" the free software philosophy by definition. As long as *you* are in control, and could uninstall the software if you wanted, there's no problem.

      Second, please don't try to explain how we shouldn't be annoyed when people steal our stuff because they need the money. That's a slippery slope that leads in a bad direction. Besides, like I said, it's about getting the data back.

    4. Re:Hmmmm... Selfmade solution? by Creedo · · Score: 4, Insightful

      don't complain when someone needs a few hundred bucks, more than you need a PORTABLE INTERNET COMMUNICATIONS DEVICE!!!!!
      He was held up AT GUNPOINT! This wasn't a "broke the car window and swiped a laptop" type of crime, this was someone brandishing an instrument of death. Yes, sir, I want that person locked up until such time(if any) as they can be rehabilitated.

      --
      All that is necessary for the triumph of good is that evil men do nothing.
    5. Re:Hmmmm... Selfmade solution? by darkonc · · Score: 5, Insightful

      Then don't complain when someone needs a few hundred bucks, more than you need a PORTABLE INTERNET COMMUNICATIONS DEVICE!!!!! The guy had a gun. If he really needed the money, he could have sold the gun.
      --
      Sometimes boldness is in fashion. Sometimes only the brave will be bold.
    6. Re:Hmmmm... Selfmade solution? by Adambomb · · Score: 2, Insightful

      Wouldn't that be like a fisherman selling his boat to afford the fuel?

      yes yes, bad, but just sayin.

      --
      Ice Cream has no bones.
  2. duct tape? by Anonymous Coward · · Score: 1, Insightful

    You could always have a scheduled task / cron job that combines ifconfig + lynx + a trip to a "what's my ip?" site, dump it to a text file and email it to a webmail address. Might give you an approximation of where it is next time it's networked.

  3. Don't bother. by Bartab · · Score: 4, Insightful

    First thing that happens is the laptop gets wiped.

    --
    Any sufficiently advanced technology is indistinguishable from a rigged demo.
    1. Re:Don't bother. by DavidTC · · Score: 2, Insightful

      Um, no.

      A sizable portion of laptops are stolen for:

      3) The laptop. The usable laptop. Not to resell, just to have a laptop, or to resell to someone else so that person can have a laptop. They don't know about tracking software, they aren't even thinking about stuff like that.

      As for 2), a lot of thieves aren't that smart and even if they're after personal information, they'll use your OS to get it. They'll fire it up, check your email, check your browser history and try to figure out if they can get into accounts that would be useful. Yes, if we were criminals, we wouldn't do that.

      And even if it's 1) they're after, and have a brand new counterfeit OS and everything to put on there, are you willing to bet they won't boot it at least once to see if you have anything useful on there? Like a stolen car, maybe they're planning on selling it to a 'repackager' where it will end up on a pawnshop with a new OS on it, but they can't resist booting it up to see if you've got any cool games.

      Criminals often behave very stupidly, and saying 'They wouldn't be that dumb' is crazy. I think if someone published statistics of what percentage of computer with tracking software that got stolen were recovered, it'd be near 50%.

      Of course, I don't know what these places charge, and if they're actually any good. (If they were smart, they'd already have existing agreements with ISP to track down physical locations of addresses.) I'm willing to bet a free program could be almost as useful, with maybe a bit more work if the thing is stolen.

      --
      If corporations are people, aren't stockholders guilty of slavery?
    2. Re:Don't bother. by drawfour · · Score: 2, Insightful

      So who's going to buy a laptop without being shown that it works? A pawn shop certainly isn't going to let you pawn it off to them unless you can show it works, and anybody with a slight amount of sense is going to as well. Maybe they can find someone who's going to buy it without even turning it on, but I doubt that.

      Yes, laptops are a crime of convenience. And so is selling them. If it's not convenient for them to sell it, then they're going to toss it. Into the nearest garbage can, maybe just toss it off a bridge into a lake. There are lots of places where the thing will never come back.

  4. Dell has this in many of their laptops BIOSs by Ransak · · Score: 2, Insightful

    Dell has been embedding Absolute's Computrace in many of their laptops (I'm typing this on a SuSE 10.2 install on a Dell Latitude D820 that has it enabled). Once you enable it in the BIOS, there is no way to disable it without physically removing and replacing the chip.

    --
    "Powers. I have them."
  5. Agreed by Valdrax · · Score: 2, Insightful

    If those programs can track muggers, they can also track you and that's why I wouldn't trust them. The best way to handle this is to encrypt all your data and insure your laptop against theft. Oh, and daily backups of your data on trusted media which you lock away in a safe.

    Essentially, only your data is worth something. The hardware can be covered by insurance.


    Agreed. Hands down, this is the best solution, and it will save you in many cases other than theft where you lose data. Modern laptops come with support for hardware acceleration of crypto (those blasted TPM chips) that can be turned in your favor.

    While it's nice to maybe one day find your thief, it's not worth the security and privacy trade-off in my opinion. Besides, you should be encrypting a laptop anyway just as a matter of policy.

    --
    If it's for-profit but free, you're not the customer -- you're the product (e.g., the Slashdot Beta's "audience").
    1. Re:Agreed by Applekid · · Score: 2, Insightful

      It is doubtful the criminals would know what to do a boot into linux...so, encrypt and protect your real work on the Linux side, and leave the windows part for them to log into when they steal it. IANALT (I am not a laptop thief), but, if I were to steal one, the first thing I'd do is a reformat/install of my favorite OS, after disconnecting the battery for a few days to take care of any CMOS passwords.

      Not that the comedy of having a thief get all caught up with Bonzai Buddy is lost on me, though...
      --
      More Twoson than Cupertino
    2. Re:Agreed by Sen.NullProcPntr · · Score: 3, Insightful

      IANALT but If I were I would try to get the Laptop away from me and turned into Cash as fast as possible. Not wast time Installing an OS, or trying to get pass the password. Also most people who rob others at gunpoint are usually so desperate that they wouldn't think about doing such.... Being that you could do such activities you could at least get a job at CompUSA fixing these things. The thief may not have time to do this but the fence probably does. After all most car thieves don't strip the car they steal - they take it to a chop shop (is there an equivalent for PC/laptops?).

      Your $1k laptop may only get the thief $50 (more than enough for an addict to risk pointing a gun at someone), but the next guy in the chain maybe gets $200-$300 after he reformats the drive and alters the serial numbers, MAC address, etc.

  6. I have a question for the question... by lena_10326 · · Score: 4, Insightful

    There are companies out there which, for a fee, install tracker software on your laptop. If it's stolen or lost, they track its whereabouts whenever it gets on the 'Net and work with local law enforcement and ISPs to find the machine.
    I've been the victim of a stolen vehicle before... and I know police really don't give a diddly squat about stolen vehicles. Sure, paperwork will be filed but that's all they do. When a stolen vehicle is recovered it's almost always recovered due to happenstance. So, my question is.. what makes anyone think police care about your $1000 laptop when they barely care about your $20,000 vehicle as it is?

    Even with an IP address, postal address, and mapquest directions to the thief's house, I have a hard time believing an officer will put down his chocolate iced donut to go knock on doors over a laptop.
    --
    Camping on quad since 1996.
    1. Re:I have a question for the question... by garnetlion · · Score: 3, Insightful

      Seriously! How many times were the police on my ass and my friends' asses when we were 12 or 13 smoking cigarettes? And where were they when my house was broken into? Probably out hunting down truant teenagers.

      In all fairness, it probably has to do with complaints. No one but me bitches that some jerkoff broke into my house, but I bet the whole neighborhood calls in to report loitering teenagers. As public servants, they have to follow the guide of public interest.

  7. Why bother at all? by johnthorensen · · Score: 2, Insightful

    There are two reasons to care about a lost/stolen laptop: 1) losing the value of the laptop itself, and 2) the value of the data within.

    For the value of the laptop itself, I would argue that the cost of any tracking solutions is bound to be more than (the chance of laptop being stolen x value of laptop itself). This comes down to the age-old question of 'whether or not to buy insurance'. In this case, it's just not worth it - especially considering that you're buying insurance that may or may not 'pay' in the event of a loss!

    Regarding the value of the data contained in the laptop, my reasoning is that if you are carrying around data that is *truly* valuable, then being able to get the laptop back if stolen is the least of your worries. If you are not responsible enough to keep valuable data either by your side at all times, or in a safe place, then you aren't responsible enough to be working with said data to begin with. Secondly, if people are clever enough to track down a laptop with valuable data in the pursuit of corporate/governmental espionage - they're damn well clever enough not to hook the thing up to the internet. Finally, if by some chance the swipers decide to drop the thing off at the pawn shop in order to make an extra $100 (yeah right), by the time you get the laptop back the real damage has been done anyway.

    Summary: tracking services = waste of time. -JT

  8. Re:CompuTrace by ironwill96 · · Score: 2, Insightful

    The assumption you have here is that some thieves are not complete morons. Some thieves are smart enough to do the easy workarounds like you said, but there are others (many of them) who are not and will easily get caught. I view most of these solutions merely as "deterrence" more than an actual way of recovering the items. We had some computers stolen, we put in cameras and large signs notifying people they were under 24-hour surveillance. I think the signs are probably more effective than the actual cameras, the point is to make people wonder "Hmm, maybe I will get caught if I steal from this place, why not try something easier.."

    --
    "To strive, to seek, to find, and not to yield." - Tennyson
  9. Re:duh by Anonymous Coward · · Score: 1, Insightful

    Yeah, but the shady PC retailer he sells it to probably does.

  10. The problem with your risk/return analysis by benhocking · · Score: 4, Insightful

    Your car might drive you into the ground first. Please make sure, for your sake and others', that you're at least keeping your car safe.

    --
    Ben Hocking
    Need a professional organizer?
  11. The actual product tracking companies are selling by jmorris42 · · Score: 4, Insightful

    > I'm willing to bet a free program could be almost as useful, with maybe a bit more work if the thing is stolen.

    No it couldn't. The software is trivial. A program that sends a web request with the serial number embedded in the url a few seconds after a network interface comes up is all that is needed. But once you know your laptop is at IP x.x.x.x that doesn't do YOU a damned bit of good. No ISP is stupid enough to give you the IP+timestamp to physical connection point mapping for liability reasons. Think it through and imagine the Pandora's Box doing that would open. That is what you are actually buying from the tracking company, their preestablished relationships with law enforcement and the ISP community. Once known and trusted as a laptop tracking company they CAN get that info into the hands of law enforcement. Although I bet for legal reasons the tracking company itself NEVER sees the phone number/node/physical address.

    --
    Democrat delenda est
  12. "instrument of Death" my arse by emj · · Score: 2, Insightful

    Remember guns don't kill people, they are harmless things.

    1. Re:"instrument of Death" my arse by Anonymous Coward · · Score: 1, Insightful

      bang

    2. Re:"instrument of Death" my arse by fadzlan · · Score: 2, Insightful

      Yeah. Pen don't write too, unless you made them to write. By that logic, pen is not an instrument of writing.

    3. Re:"instrument of Death" my arse by pipatron · · Score: 1, Insightful

      Guns don't kill people. People with guns kill people.

      --
      c++; /* this makes c bigger but returns the old value */