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Virgin Digital To Close Up Shop

mrspin writes in to note the demise of the Virgin Digital music store. Here is Virgin's announcement. It will shut down in stages: the service closed its doors to new subscribers on Friday; current subscribers will lose all access to it when their next monthly payment is due or on Oct. 19, whichever comes first. The store advises customers who have purchased downloads to back them up to CD and re-import them as MP3. It used to discourage such DRM-evading tactics.

28 of 207 comments (clear)

  1. Re-import to Mp3? by phorm · · Score: 4, Insightful

    How about they provide non-DRM mp3 downloads so people can dump their collections before their lost, rather than making more lossy copies?

    1. Re:Re-import to Mp3? by hhr · · Score: 5, Insightful

      Why on earth would a web site that's closing up do anything to make their customers happy? They will meet their legal obligations and do nothing more.

      It's not like they are afraid of losing customers.

    2. Re:Re-import to Mp3? by cloricus · · Score: 4, Insightful

      And this is why you simply don't buy DRM content. If the shop you bought from closes up you are in the cold the next time your hdd crashes. DMCA be screwed, pirating is still better.

      --
      I ate your fish.
    3. Re:Re-import to Mp3? by CastrTroy · · Score: 5, Insightful

      This is what people don't seem to understand yet. Everyone is happy using iTunes, but what happens when somebody comes out with a portable music player that's better than the iPod, or just as good, but for cheaper? What happens when there's another cool music shop that has better prices, or a better selection? Do you now need 2 programs to manage your music library? What about the 3rd and 4th online music stores? Things have been pretty calm for now, because there's been no major players that have shut down, and you can hook your iPod up to your home stereo, or your car stereo, so there hasn't been too much complaining. But I think that within 5 years most people will start to see the problem with DRMed media. To make a bad car analogy, could you imagine if your car would no longer function, if the dealership you bought it from closed down? Or something less stupid. What if all your CDs purchase from a store stopped working when the store closed down, and that you had to have a separate player for every store you bought CDs from. That's basically where DRM will take us.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    4. Re:Re-import to Mp3? by fatalfury · · Score: 3, Insightful

      ...with a serious loss to quality. Does that matter to no one? It's not actually the same product once you burn a LOSSY audio file to CD then rip it back into LOSSY again. It's not the same lossy file, it's a lossy file of a lossy file. Big difference!

      A store could never get away with sending you CD-Rs when you ordered DVD-Rs by just saying that its the basically the same thing, one product just has a little more space. So why can music-subscription companies?

    5. Re:Re-import to Mp3? by FLEB · · Score: 2, Insightful

      That's basically where DRM will take us.

      Google Video and now this? That time has arrived, and the examples are trickling in. At least with Apple, you have rather a "blue chip" company backing your DRM, and one that's receptive enough to its customer base (and one with a large enough post-customer base) that it's unlikely they'd screw 'em all. Still, though, there's the possibility that they (or even the iTMS division) could suddenly tank someday down the road after some executive mishaps.

      Personally, DRM just pisses me off. My personal sources are eMusic and the rare CD... even iTMS's "oh-so-simple" DRM is a PITA (my wife has some iTMS songs purchased). There's the usual "can't listen to this without a registered iTunes" blues, but there's also the aggravation that the file is basically a brick until you strip off the crypto-- you can't do things like trimming the poorly-cut end off a song for a compilation, using a normalization filter, excerpting... Hell, just playing it in the car on the player of my choice. I know I'm out of the ordinary, but I want to use my music!

      So, yeah. MP3 all the way.

      --
      Information wants to be free.
      Entertainment wants to be paid.
      You just want to be cheap.
    6. Re:Re-import to Mp3? by Eccles · · Score: 2, Insightful

      I have a few songs purchased from the iTunes store that I burned and re-ripped. I have above-average hearing, but I listen to these MP3s without caring about the quality. At least to this listener, it's not a big difference.

      --
      Ooh, a sarcasm detector. Oh, that's a real useful invention.
    7. Re:Re-import to Mp3? by Yaztromo · · Score: 4, Insightful

      ..with a serious loss to quality. Does that matter to no one?

      What, you've never heard of lossless compression?

      Burn lossy file to CD. Re-rip and encode it in a lossless format. The resulting file will sound identical to the original.

      Yaz.

    8. Re:Re-import to Mp3? by stewbacca · · Score: 3, Insightful

      "serious" loss of quality? Hardly. Without debate, MOST people can't tell the difference and slashdot has been littered with stories proving this simple fact. With the white ear buds that come with the iPod in a normal listening environment, there is virtually no perceivable sound quality difference between a downloaded 128kbs that has been ripped to mp3 and the original cd file. Even if you don't believe this, the proof is in the pudding. Seems like a billion downloads speaks volumes about how much people don't care (i.e., can't tell) about the supposed quality issues related to buying iTunes drm songs.

  2. Higher Expectations by Kashra · · Score: 4, Insightful

    I haven't used Virgin's store, so I'm not familiar with the license that users signed. But isn't it reasonable to expect that Virgin has to provide a more direct method for users that have paid for their downloaded content to obtain a permanent copy of it? "Burn it to CD and rip it back" seems arduous and probably not even feasible for the level of computer literacy they should expect from their clients.

    Would such an argument even hold up in court?

    --
    If you can't find a real troll, just mod down whoever you don't agree with!
    1. Re:Higher Expectations by CodeBuster · · Score: 2, Insightful

      probably not even feasible for the level of computer literacy they should expect from their clients.

      So Joe Sixpack finally gets burned by DRM and realizes what we on Slashdot have been railing against all this time. Personally, I hope that there are more incidents with other music stores where the unsuspecting public gets burned by DRM. Perhaps then they will take the time to learn what DRM is and why it is a bad thing for them to be spending their money on. If enough average people get bitten by the DRM bug then maybe the content producers will have to give it up, but for now it is mostly just the nerds who are complaining.

  3. I'm dying to hear the real reason... by TaoPhoenix · · Score: 4, Insightful

    Okay.

    So they have this huge stockpile of music, and they're incapable of simply posting it and running a credit-card outsourced solution?

    The artists get the 8 cents per sale, right? So the rest pays for ... the gigantic building?

    --
    My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine
  4. Sony did the Same by Datasage · · Score: 1, Insightful

    Sony Connect store did the same, but they were switching from a propriety format to something based on windows media.

    Even they recommended the burn to CD and re-rip method, but the problem with that is the horrible loss of quality. The downloaded tracks are already lossy encoded. The lost data is not recreated by burning it to CD. And you will be ripping it back into a lossy format, from a source thats already lossy.

    In my opinion, they should make available a tool that strips the DRM but leave the audio data pretty much intact.

    --
    In America we are imprisoned by our fear of them.
    1. Re:Sony did the Same by Anonymous Coward · · Score: 1, Insightful

      MP3 is a proprietary format. The only unencumbered format is Ogg Vorbis.

  5. Funny how it works by pushing-robot · · Score: 2, Insightful

    Most companies I've encountered that DRM their content claim that if they ever go out of business that they'll keep their activation servers going, transfer the activation to a third party, or better yet, release a key/patch to permanently "free" the content.

    Never seems to happen, though.

    --
    How can I believe you when you tell me what I don't want to hear?
  6. Lawsuits brewing by iamacat · · Score: 4, Insightful

    If anyone runs into authorization problems for those songs, especially on the computer where they were originally purchased. "Pay money to buy a song and we may revoke your access at some unspecified, arbitrary short time" is not a valid contract term. Going CD-RW -> MP3 route is not a solution since the company previously claimed that it would be illegal.

  7. Services vs. products by Urusai · · Score: 4, Insightful

    This is why software/content as a service is bollocks.

  8. Great example of a common argument against DRM by QJimbo · · Score: 3, Insightful

    The possibility of the company going out of business is regularly cited as a reason against DRM, because it leaves your purchases worthless.

    This is an example of it happening in reality.

    People are going to have to either waste CD-R's or loose quality by reencoding them to another lossy format... really abismal.

  9. It sets a nice precedent by Flipao · · Score: 2, Insightful

    Those who claim DRM is nothing but the "lock to your door" or "the alarm in your" car are going to have a hard time trying justify their business model when things like this end up happening...

  10. On the contrary... by SanityInAnarchy · · Score: 3, Insightful

    While it does mean you lose those particular tracks, the mentality I keep hearing from people I would expect to know better is, in a world where everyone has enough bandwidth to stream radio 24/7, nobody cares that you've lost your music collection.

    You just switch to a different, competing service, and re-download everything.

    The guy I had this conversation with reasoned it like this: If you're going legit, this is the cheapest way. You lose the ability to have stuff work on an iPod, but he had something else anyway. Everything he wanted to do with it, the DRM software let him do -- except play it on Linux, which he didn't want anyway (partly because it didn't work on Linux -- chicken and egg).

    And the economics of it: He calculated that he'd have to subscribe to this service for 15 years straight before he'd be spending more than it would cost to buy the stuff outright on iTunes or CD. And that was just counting songs he'd already downladed -- obviously, in 15 years, he'd be downloading a lot more stuff.

    Me, I'm not willing to give up my freedom like that, and stuff just has to work on Linux. Besides, I listen to a lot of Internet radio. But content as a service really isn't a problem. Software as a service, maybe, because you have your own data attached to it, but music? Who are we kidding?

    --
    Don't thank God, thank a doctor!
  11. Damn... by lelitsch · · Score: 2, Insightful

    I was sure this Virgin Store was an iTunes killer. Differential pricing, backed by a major record label, subscription and purchase options, not restricted to an iPod.

    ------------------
    Those who don't understand sarcasm are doomed to misread it.

  12. Actually no by SuperKendall · · Score: 4, Insightful

    Most people are not serious enough audio listeners to notice any difference between re-ripped stuff and the originals. You have to remember the equipment most people use to listen to music is not that great either.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  13. People don't want subscriptions by SuperKendall · · Score: 2, Insightful

    Time and again we have seen that if there is any choice at all, people don't want subscriptons where they pay to access some nebulous "service". They want something they can keep, even if it's a virtual "something".

    People also dislike differental pricing as it usually ends up being "differential" the wrong way.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  14. Re:People Don't Buy Restricted Music. by Shihar · · Score: 5, Insightful

    Fee services are greedy and won't work. According to this BBC story, people spend about $25/year on music. Plans that ask for this amount per month or multiples of it per year are doomed to fail. Great, and the average person has one testicle, half a penis, and one tit. I suggest you avoid a career in swimsuit design.

    The subscription services do what they do very well for a certain portion of the music listening audience. If you are the type that would pay $15 / month for access to nearly every single song ever recorded and don't give two shits if you 'own' it or not, subscription services work fine. People who pick subscriptions view music the same way they view the Internet. They want it there, they want access to it all the time, and if one day their service goes under they just go out and get another one. Sure, all your music is 'gone'... except for the fact that you can merrily go and redownload anything your cared about in a day or two's time with a new service. If you are the type of music listener that goes through piles of artists each month and like to listen to anything that might catch your fancy, subscription services are a steal.

    If on the other hand you are the type who has a narrow focus in music, like just a few artists, listen to the same albums over and over, listen to music rarely, or get your rocks off collecting things, than clearly a subscription plan is not for you. Most of the services that offer music subscription services offer both models for the very reason that while the average human has one testicle and one fully developed breast, the average human is not who you are trying to sell to. It makes perfect sense to sell single songs and albums to the type who get off on that sort of thing, and to sell subscription plans to those who get off on that.

    For me personally, the subscription works very well. My interest in music is far too casual to justify researching music before I buy it. My tastes wander too quickly, and they are far too fickle. I don't often listen to musicians more than a few times, and I enjoy the exploration of different genera and artists far more than I enjoy listening to a few tried and trued favorites. For me, a music subscription works wonderfully. I get full access to any song I could want to listen to, and I nothing about downloading something and listening to it because I have already paid a flat rate.

    If the only option out there was iTunes style pay-per-download, I probably would not bother buying music at all. I might be the minority, but Rhapsody is getting my buck while iTunes isn't simply because they offer it and iTunes doesn't.

    The DRM issue is a whole different can of worms. Access controls on subscription services make sense. Access controls that can be killed for things you pay a buck per pop for is just downright stupid. You are a moron if you pay for DRMed single shot music. The whole point of BUYING the music instead of just subscribing to it is the assurance that your collection will always be there.

    Personally, I think you take your chances when you buy DRMed music with the expectation of keeping it forever. iTunes, Virgin, Rhapsody... whoever, if they DRM the music, than they ultimately have control of that music. If you are paying for control of that music, you damn well should make sure you actually have it.
  15. Re:Why can't they just remove their DRM? by ddcc · · Score: 2, Insightful

    Most likely because they have some sort of a contract with the big labels that forces them to include DRM.

  16. Just another example by Hawthorne01 · · Score: 3, Insightful

    of a company failing to replicate Apple's success with DRM-managed downloads. There's only one MS Office, there's only one iPod. Deal with it. Apple's learned how to play nice with MS Office, when will other media download site learn the same (painful) lesson that you ignore the iPod only at your own peril?

    Any (legal) media company that doesn't take the iPod into account is doomed to failure or at least irrelevance. The only one to succeed and flourish in a post-iPod world is eMusic, and that's because you can play songs from there on a your iPod or Zune (shudder) or whatever.

    Wal-Mart is opening up their DRM, so is Amazon. NBC, however, is still clueless.

    --
    "Only two things are infinite, the universe and human stupidity, and I'm not sure about the former."
  17. I don't get it... by Belial6 · · Score: 2, Insightful

    I don't get it... If it is so easy, and legal to strip the DRM from music rented from iTunes, you should be twice as pissed as if it you couldn't remove the DRM. They have added hoops for you to jump through for absolutely no reason. If the DRM stripping is legal and simple, then the only possible reason for the DRM in the first place is that Apple hopes that a certain percentage of people will slip up in bypassing the hoops, and have to pay a second or third time for the same product. Either that, or they are trying to cause problems for their customers if they don't also buy an iPod. Really. You should be MORE pissed at Apple for their DRM. Not less.

  18. Re:GemStar's eBook is a good example by Jah-Wren+Ryel · · Score: 2, Insightful

    It sure didn't happen with the $300 worth of DRMed, encrypted content I rented for my GemStar eBook. Fixed that for ya.
    --
    When information is power, privacy is freedom.