IBM Seeks US Patents For Offshoring US Jobs

theodp writes "IBM and other corporations are seeking patents for inventions covering the offshoring of US jobs. The USPTO is considering IBM's patent application for Outsourcing of Services, a 'method for identifying human-resource work content to outsource offshore of an organization' to 'countries where cheaper labor prices and/or cheaper materials are available.' Then there's Big Blue's Electronic Marketplace for Identifying, Assessing, Reserving and Engaging Knowledge-Workers for an Assignment Using Trade-Off Analysis, which provides a handy-dandy IBM calculator that drives home the point that you'll pay less for IGS India workers, whether onshore or offshore. And with its System and Method of Using Speech Recognition at Call Centers to Improve Their Efficiency and Customer Satisfaction, IBM describes how to operate in 'low cost foreign countries' with 'support people not having good English language skills, or having an accent that makes it difficult to understand them' by exploiting technology developed for students who are deaf or hard of hearing, as well as other accent reduction techniques."

Comments

Isn't this a good thing?

[Kainaw]

If a few companies patent the entire outsourcing process, they will make it difficult for others to outsource. Then, there will be more domestic jobs and they'll have to work with immigration to outsource the labor here at home (where they will at least pump a little of their pay back into the economy).

Can they do this?

[SanityInAnarchy]

Specifically, can you patent a business practice, or a business model?

I can understand patenting technologies that lead up to it, but patenting the whole thing? I have no idea if that's within the scope of a patent...