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Survey Finds Canadians Support Net Neutrality Law

An anonymous reader writes "A new public opinion survey conducted in Canada finds overwhelming public support in that country for net neutrality legislation. Three-quarters of Canadians believe the government should pass a law to confirm the right of Internet consumers to access publicly available Internet applications and content of their choice — even though most of those surveyed did not know the term 'net neutrality.' The survey was commissioned by eBay." Of course the devil is in the wording. Given the survey's sponsorship, it's unlikely that respondents were presented with examples of the value that ISPs say packet shaping can bring, or asked to weigh such against net neutrality.

22 of 201 comments (clear)

  1. And if you care too by Anonymous Coward · · Score: 4, Informative

    You can go sign the petition at http://www.neutrality.ca/

    1. Re:And if you care too by multisync · · Score: 3, Funny

      You can go sign the petition at http://www.neutrality.ca/


      Oh, sure, slashdot the petition in favour of net neutrality. That'll convince 'em ISPs shouldn't do traffic shaping ;^)
      --
      I don't care why you're posting AC
  2. So What? by MightyMartian · · Score: 4, Insightful

    So what if the respondents don't understand QoS issues. Net neutrality isn't about getting rid of QoS, but about the deliberate extortion of money by ISPs and backbones to give preferential service to their own offerings and to those willing to pay. The deliberate muddying of the issue by industry shills is what gets people going "but what about packet shaping". Trying to prevent 5000 customers with Limewire at 8pm from dropping the average subscriber speed to 33.6kbs is not the same thing as demanding Google pay you money or you'll cut the bandwidth from your subscribers to them.

    --
    The world's burning. Moped Jesus spotted on I50. Details at 11.
    1. Re:So What? by Conspicuous+Coward · · Score: 5, Insightful

      Net neutrality isn't about getting rid of QoS, but about the deliberate extortion of money by ISPs and backbones to give preferential service to their own offerings and to those willing to pay.

      I think 90% of people on slashdot would agree with this. But then most people here have some understanding of the issues involved. A lot of non-technical people, especially regulators, will get caught up in the FUD being spread.

      I think the real background to this is that certain groups are, for obvious reasons, very keen to change the internet from it's current free-for-all state to a managed tiered service; more closely resembling "push" services like television or other traditional media. ISPs are generally happy to support them as they can see opportunities for profit, e.g charging both the user and the server owner for the same bandwidth.

      If some form of network neutrality legislation is not forthcoming I think this could become a serious problem. There's only a handful of companies that own most of the internet backbone, if they decide to start prioritizing content they like over content they dislike it will force all the smaller ISPs to follow suit and pass these fees on their customers. The dangers for internet freedom of allowing some random CEO to price internet services they dislike out of existence should require no further explanation.

      There are clearly legitimate applications for QoS, prioritizing latency dependent applications over somebody's p2p traffic for example. The question from a regulatory point of view becomes where do you draw the line. What level of regulation is required to stop attempts to change the nature of the net and prevent unscrupulous ISPs charging twice for bandwidth, and to what extent will this interfere with legitimate technologies.

      I think we need to be very careful. There is clearly a need for regulation, but it's imperative that those drafting it have an understanding of the technical issues involved, as bad regulation could be as much a danger to internet freedom as no regulation.

  3. Somebody define net neutrality by Cracked+Pottery · · Score: 4, Interesting

    Does it mean that bandwidth providers can charge more for high demand customers? Probably fair enough. Does it mean that they can charge end users more for extra speed. No complaints. What is not acceptable is that the owners of the backbone can make deals with "partners" and give them a special rate and stiff other customers. Or they can charge their customers more for bytes from one source than another. The concept of a "common carrier" has served will in the the fields of communication and transportation. Regulation is necessary. I don't want a top down controlled Internet where I am merely a content consumer.

  4. kdawson FUD by ejito · · Score: 4, Insightful

    Just because its commissioned by eBay doesn't mean the company (the largest independent polling company in Canada) made a loaded survey, especially when AT&T is also a client of theirs. If the survey turned out to be negative for eBay, they could simply not release the information.

  5. Lies, Damn Lies, and .... by cez · · Score: 5, Funny
    This just in... Canadians don't want to get ass raped by a panda bear either!?


    Those that heard of a proposal to let a sex-starved panda free to roam the Canadian tundra were outraged.

    On a more serious note TFA:

    While critics will undoubtedly note that the majority of Canadians were unaware of net neutrality, that has not stopped other groups - including copyright lobby groups and the telcos - from commissioning similar surveys and reporting them as fact.


    This happens all too often here in the US as well, and needs to be more severely penalized.

    --
    Walk with Music;
  6. Packet Shaping by Detritus · · Score: 5, Insightful
    Packet Shaping? Value added?

    How about just switching my fscking packets and shove your "value added" up your ass. The contents of my packets are none of your business. I'll be very happy when IPSEC is ubiquitous and the only information ISPs will have access to is the minimum needed for routing.

    --
    Mea navis aericumbens anguillis abundat
  7. But...so? by DragonWriter · · Score: 3, Informative

    Given the survey's sponsorship, it's unlikely that respondents were presented with examples of the value that ISPs say packet shaping can bring, or asked to weigh such against net neutrality.


    Since traffic shaping that is done based on the kind of content without regard to the source of content and which is accompanied by sufficient bandwidth so that non-prioritized content isn't just dropped on the floor in favor of prioritized content is neither inconsistent with the concept of net neutrality as a common-carrier-like provision nor inconsistent with the goal articulated in the question asked in this survey, I'm not sure how you think pointing that out would be relevant.

  8. Re:Right? by mweather · · Score: 5, Insightful

    Labor and public tax money. You forgot that. Speaking of, where is the fiber optic network we paid for?

  9. Name one by Frogbert · · Score: 3, Insightful

    Come on, name one benefit that packet shaping can bring. In all serious I can't think of a single example where it would be acceptable.

    If an ISP needs to shape packets they've over sold their service, and that is their problem. Not ours.

  10. Three Things To Think About by WillAffleckUW · · Score: 3, Insightful

    1. Canadians value privacy, freedom, and their role in creating the open communications systems they depend on (SFU and UBC R001!)

    2. Canada is used to having a high-bandwidth internet that is cheaper than the US one, faster, and in more households.

    3. Only those who want to sell you less for more are in favor of killing off net neutrality.

    --
    -- Tigger warning: This post may contain tiggers! --
  11. Wording is everything by Cleon · · Score: 4, Insightful

    I think in this case wording is everything. It doesn't seem to me that the majority of the general public, outside of techies and their friends, is really informed about "Net Neutrality" and the debate over it.

    You could probably get a poll to go either way based on how you word the question:

    "Do you believe that governments or corporations should place restrictions on what websites you can visit, or charge you extra based on visiting certain sites?"

    "Do you believe that private property should be respected, and that Internet Service Providers have the right to control the content they deliver, such as restrictions on child pornography, sites that contain malicious software, and terrorist web sites?"

    --
    Gifts for Geeks - Stuff that really matters!
  12. Ok by Sycraft-fu · · Score: 3, Insightful

    Sounds good. So then let's take a situation some years in the future where it's law. What happens when you are watching TV, and all of a sudden the stream starts stuttering. You call your cable company angry. They explain that TV is now delivered over IP, like everything else. Currently you have some neighbours hitting the P2P really heavy and it is using up enough of the segment that it is interfering with video traffic. They'd love to have video have a higher QoS, but alas the law says they can't. The "contents of your packets are none of their business."

    Right now we have a situation where largely there's a disconnect between data, voice and video networks. They run on different standards, are handled by different equipment and so on. However that's slowly changing. VoIP is one of the first examples, but it'll keep going. Eventually we are likely to have everything routed to us over an IP network. However some of it is more important, or rather more time sensitive, than others. I don't mind if packets for my download have to wait a little bit. However with video, you've got to get me the next frame in not more than 33 milliseconds or I'm going to start dropping frames. This is the reason why video that operates over the Internet has to buffer and can't be true realtime, and even then still drops sometimes.

    As such it is not a clear cut case of "just leave it alone." If everything goes to IP we are going to need a way to give priority to time critical packets. Even if that doesn't happen there's reason to want to shape packets. The big objection people have to P2P is that it eats up an unfair amount of network time. Most networks, all other things being equal, will work out so that each transfer gets an equal amount of time. Download one file via HTTP on a T1, you get somewhere in the realm of 150-190k/sec. Download a second file, they both go in the realm of 75-95k/sec. Ok, good deal. However P2P works off of lots of connections. You can have a single download having 150+ connections. So it'll grab more resources than its fair share and slow things down.

    An easy solution to that, without banning P2P or something like that, is to just make P2P a lower priority than normal traffic. That's what we do on the campus I work on. We have a couple packet shapers that will put P2P packets behind others. That means that so long as there's bandwidth, everything works normally. However if we cap out, P2P slows down before other things do.

    This isn't a clear cut thing. I agree that companies should be prohibited, either by law or simply by people refusing to do business with them, for charging people extortion money under threat of slowing their traffic down. However that doesn't mean we want to declare that all packets must be treated equal. Some things are just more important than others on a mixed network, and there needs to be allowances for that.

    1. Re:Ok by Opportunist · · Score: 3, Interesting

      In this case, I don't question my neighbor's use of his pipe but the company's selling policy. Appearantly they sell more bandwidth than they can sell. They should not sell him a pipe fat enough to interfere with the TV broadcast.

      God beware my neighbor actually uses what he pays for!

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    2. Re:Ok by grcumb · · Score: 4, Informative

      Sounds good. So then let's take a situation some years in the future where it's law. What happens when you are watching TV, and all of a sudden the stream starts stuttering. You call your cable company angry. They explain that TV is now delivered over IP, like everything else. Currently you have some neighbours hitting the P2P really heavy and it is using up enough of the segment that it is interfering with video traffic. They'd love to have video have a higher QoS, but alas the law says they can't. The "contents of your packets are none of their business."

      I know you're just responding to the GP, who is off the mark as well, but can we please get something straight: Net Neutrality is not about traffic shaping!

      These silly digressions are really aggravating. We need to be clear about the problem, and we're not. So let's try to keep this topic simple:

      If you believe that people should only pay once for Internet, then you support Net Neutrality. If you think telcos have a right to charge twice for the same service, then you're against it.

      The Net Neutrality Debate [sic] is about letting telcos decide which providers get preferential service, based either on corporate allegiance or on the provider's ability to pay whatever the extortion rate du jour is.

      Anybody who knows anything about multi-user networks knows that some amount of traffic shaping is necessary. While the GP and I probably agree that less is more, there is no real-world scenario in which no QoS occurs. The telcos want us to focus on this red herring, precisely because they know they can win this argument.

      But if we could just stop our collective knee from jerking for a moment, we could consider what is really proposed:

      Google wants to provide the world with search-related services. To that end, they pay gobzillions of dollars for state of the art data centres with tubes so big that even Ted Stevens couldn't comprehend them. The consumer wants state of the art Internet services, of which quick and easy searching is a pretty significant part. So consumer goes to telco and subscribes for X megabits at Y dollars per month.

      So Google have paid for their Internet access. Consumers pay for their access. But telco's still feeling hungry. The Lear jet's in the shop and baby needs a new silver spoon. So they go to Google and say, "It's going to cost you Z dollars per megabyte that you transmit to our consumers. If you don't want to pay, that's okay, we'll just throttle your service and let Yahoo! through quicker."

      Consumer never sees this. All that consumer sees is that Google is 'slow' and Yahoo! is 'fast'.

      Ultimately, what we're looking at is a situation where telcos aren't satisfied with Y dollars per month from the consumer, and gobzillions more from Google. They want to charge Google more for the right to access their particular bunch of consumers.

      There is nothing morally, ethically or even legally right about this model. Telcos know this, so they're lobbying governments around the world to make it legal. The problem that we face is that consumers will never actually see the effect of this legislation, if it ever passes. The only people who will know that things could be different are the geeks. And for all anyone cares, we'll simply be a voice in the wilderness.

      --
      Crumb's Corollary: Never bring a knife to a bun fight.
  13. Re:Right? by DanQuixote · · Score: 4, Insightful


    "Internet access is not a right."

    ---

    Not precisely true. There are other rights besides the "inalienable" ones. Sometimes, we create new rights and give them to the citizens.

    This can be a "good thing", especially when advancing technology brings up a new issue.

    Now that online video is becoming more prevalent, and people are moving from their TVs to their computer screens, it may behoove us to create and support the poor guy's right to view the same content as the rich guy.

    Of course there are always trade-offs, and some who will even abuse such a right, but over-all I think it will be best for the nation to adopt a net-neutrality position, and sick the courts on those who try to profit by claiming some bits are worth more than others.

    --
    "We think people rightly feel that once they buy something, it stays bought," --Suw Charman, Open Rights Grp
  14. The devil is still in the wording by Moraelin · · Score: 4, Interesting

    The funny thing is that there are well known effects that skew the effects of polls, among which:

    1. People are nice social beings. They tell you what they think you'd like to hear. It's a reflex and enculturation effect that, well, I suppose helps us live with each other. If you know someone, say, likes pink, the nice social reflex is to say "yes, it's a nice colour."

    Why does that matter? Most people, even on a perfectly anonymous poll, tend to answer what they think would please the poller. If they're polled by eBay, of course they'll say what they think eBay would like to hear.

    2. (Or 1.b.) The wording is very important. If you present a skewed view where option 1 is pure good and option 2 is pure evil, you've already told them what you think on that matter. So they'll subconsciously try to be nice and agree with what you told them you like, regardless of what they actually think on the matter, and regardless of whether they even give a damn at all.

    3. All things being equal, there's a bias towards answering more "yes" and less "no". I guess we've all been educated that it's not nice to disagree all the time. So well design polls actually randomize the questionnaires so 50% will ask the question one way, and 50% ask the negative version.

    E.g., if half the questionnaires ask "should we stay in Iraq?", the other half must ask "should we pull out of Iraq?", because otherwise you get it skewed towards "yes". If you only ask "should we stay in Iraq?" you'll get your results skewed as some people will vote "yes" just because it's, you know, a "yes."

    4. Biased sample fallacies. Was that sample representative, or was it, say, only the people who visit site X? E.g., if you were to make a poll about computers or OSes on Slashdot, I hope you can see how the results wouldn't really reflect what the whole population thinks.

    Etc.

    Now I don't know how the poll in TFA was done, so I'm not commenting on that. But basically if you want to know what people _think_, then you _don't_ do a poll along the lines of "do you think we should stop ISP extortion?" If you do that, you'll just get a false result that's good for self-shoulder-patting, but won't reflect what they actually vote for in the next elections.

    Just saying...

    --
    A polar bear is a cartesian bear after a coordinate transform.
  15. Yes Minister on surveys by Trillan · · Score: 3, Informative

    I think Yes Minister said it best.

    Humphrey: You know what happens: nice young lady comes up to you. Obviously you want to create a good impression, you don't want to look a fool, do you? So she starts asking you some questions: " Mr. Woolley, are you worried about the number of young people without jobs?"
    Bernard: Yes
    Humphrey: "Are you worried about the rise in crime among teenagers?"
    Bernard: Yes
    Humphrey: "Do you think there is a lack of discipline in our Comprehensive schools?"
    Bernard: Yes
    Humphrey: "Do you think young people welcome some authority and leadership in their lives?"
    Bernard: Yes
    Humphrey: "Do you think they respond to a challenge?"
    Bernard: Yes
    Humphrey: "Would you be in favour of reintroducing National Service?"
    Bernard: Oh...well, I suppose I might be.
    Humphrey: "Yes or no?"
    Bernard: Yes
    Humphrey: Of course you would, Bernard. After all you told her you can't say no to that. So they don't mention the first five questions and they publish the last one.
    Bernard: Is that really what they do?
    Humphrey: Well, not the reputable ones no, but there aren't many of those. So alternatively the young lady can get the opposite result.
    Bernard: How?
    Humphrey: "Mr. Woolley, are you worried about the danger of war?"
    Bernard: Yes
    Humphrey: "Are you worried about the growth of armaments?"
    Bernard: Yes
    Humphrey: "Do you think there is a danger in giving young people guns and teaching them how to kill?"
    Bernard: Yes
    Humphrey: "Do you think it is wrong to force people to take up arms against their will?"
    Bernard: Yes
    Humphrey: "Would you oppose the reintroduction of National Service?"
    Bernard: Yes
    Humphrey: There you are, you see Bernard. The perfect balanced sample.

  16. Perhaps a compromise? by PhysicsPhil · · Score: 3, Funny

    We always want the ISPs to be treated like other common carriers, but people seem to have differing notions of what they really want. With other common carriers like transportation, it is possible to pay higher rates to receive faster delivery. The post office is a fairly standard common carrier, but it has had various classes of postage for ages. Companies shipping food know that canned soup can take a couple of weeks to get from California to New York, but the fresh produce needs to move now. Can something like this be implemented on the Internet?

    The Internet was really designed to move data around reliably rather than quickly. In the past, it was more important to get the data around a bombed-out relay than to provide real-time delivery. The Internet has moved beyond that and now applications, VoIP or Starcraft for example, really do need fast delivery or else the application is useless. So much of the discussion of network neutrality seems to treat it as all or nothing: either every packet is treated with the same priority or else the ISPs get to gouge the senders and/or receivers for priority.

    It seems to me that something similar to the postal system might be a viable compromise. One could imagine the ISPs operating on several tiers, where they could charge different prices according to the speed of data transmission. On the flip side, they would have to charge in a non-discriminatory manner, with rates based only on the volume and priority of data (perhaps with discounts on high volumes). First class data from Google, EBay and a tiny VoIP startup would all move at the same rate, but would move faster than low-priority transmissions such as web browsing. One could also imagine mandating that ISPs allocate bandwidth to the various tiers in a fixed ratio as well, so as to avoid them ignoring the lowest tier stuff. Class 1/2/3/4 bandwidth, for example, might have to be transmitted in a fixed 10%/20%/30%/40% of total available bandwidth.

  17. Re: Right? by Rakishi · · Score: 4, Informative

    Build your own damn network. Effectively illegal in a number of places where government sponsored monopolies are the only option. furthermore many of these networks were paid for by taxes to various extents making them effectively partially the property of the government.
  18. Re:Lets wait for a real problem before passing a l by jez9999 · · Score: 5, Insightful

    Sarbanes-Oxley was passed *in the wake of* the likes of Enron, Tyco International, Peregrine Systems and WorldCom. We don't wanna wait to be in the wake of corporations abusing their power to ruin the net, because by then it will probably be too late.

    Besides, the way the US government is now, it may be the only chance to get the legislation through. Once powerful corporations decide they don't like Net Neutrality, their money will start to flow to politicians, and there can only be one outcome then.