Slashdot Mirror


A Google Blunder- the Sad Story of Urchin

Anenome writes "Google has a track record of buying startups and integrating them into its portfolio. But sometimes those acquisitions go terribly wrong, as Ars Technica argues has been the case with Google's 2005 purchase of web-analytics firm Urchin Software Corp. 'In the wake of Google's purchase of the company, inquiring customers (including Ars Technica) were told that support and updates would continue. Companies that had purchased support contracts were expecting version 6 any day, including Ars. What really happened is this: Google focused its attention on Google Analytics, put all updates to Urchin's other products on the back burner, and rolled out a skeleton support team. Everyone who forked over for upgrades via a support contract never got them, even though things weren't supposed to have changed. The support experience has been awful. Since the acquisition, we have had two major issues with Urchin, and neither issue was solved by Google's support team. In fact, with one issue, we were helped up until the point it got difficult, and then the help vanished. The support team literally just stopped responding.'"

4 of 164 comments (clear)

  1. The Democratic Party Thinks Blacks are Stupid! by WhatsUpNegro · · Score: -1, Offtopic

    A book that is well worth reading is They Think You're Stupid by Herman Cain. Information in that book and recent articles in liberal newspapers demonstrate that Democrats want to continue the political anomaly where the Democratic Party takes the black vote for granted. The primary method used by the Democrats is to falsely accuse the Republican Party of being "anti-black."

    Given the commendable civil rights record of the Republican Party that was started in 1854 as the anti-slavery party, as well as the current policies and actions by Republicans to help blacks prosper, the accusation that the Republican Party is "anti-black" is ludicrous on its face.

    As author Michael Scheurer so succinctly stated, history shows that the Democratic Party is the party of the four S's: Slavery, Secession, Segregation, and now Socialism. The Democratic Party has hijacked the civil rights record of the Republican Party and taken blacks down the path of Socialism that has turned our black communities run by Democrats for the past 40 years into economic and social wastelands.

    Considering the horrendous record of racism and "anti-black" Socialist policies of the Democratic Party, the question becomes, how do Democrats keep blacks voting overwhelmingly for a party that has caused so much harm to blacks?

    With the help of the liberal media, Democrats use a combination of deception, hypocrisy, and re-writing of history to paint the Republican Party as a racist party, causing blacks to cast a protest vote against Republicans, not a vote for Democrats.
    Democrat Deception

    A prime example of deception by the Democrats involves the effort to gain a voting member of Congress for the residents of the District of Columbia. Democrats recently blasted Republicans for legislation not passing in Congress. Yet, Democrats fail to mention the provision in our Constitution which designates DC as federal land and prevents DC residents from having a representative in Congress. In order to change that provision, there must be an amendment to the Constitution. The Democrats know this. Even so, Democrats want to deceive blacks by continuously introducing legislation in Congress, rather than seek an amendment to our Constitution. Why? They simply want to keep the issue alive to use against Republicans who refuse to go along with the unconstitutional scheme of the Democrats.

    Shamefully, the Democrats are trying to blow smoke in the eyes of blacks about the S-Chip program that provides health insurance for poor children. In a typical sinister ploy, the Democrats want to expand the S-Chip welfare program to include over 700,000 adults, some with family incomes over $60,000. When Republicans objected to this expansion, including a veto by President Bush, Democrats accused Republicans of not caring about poor "children."

    Every election cycle, Democrats try to deceive blacks by claiming falsely that Republicans "disenfranchise" blacks, even though blacks are voting in record numbers and, after several investigations in 2000 and 2004 by civil rights organizations and liberal newspapers, Democrats have produced no blacks who were denied the right to vote. If even one black person had been denied the right to vote, that person's name would have been blasted on the front page of every newspaper in this country.

    In spite of evidence to the contrary, Democrats continue to repeat the mantra that "Republicans do not care about poor blacks." Ignored is the fact that, since the War on Poverty that began in the 1960's, more than $7 trillion dollars have been spent on poverty programs, with over $500 billion spent on 80 poverty programs in 2006 alone. Contrary to the claims by Democrats, the No Child Left Behind Act which brings accountability to the school system is fully funded to the tune of $13.1 billion. In reality, Republicans have cut no programs designed to help the poor. Unknown by most blacks is the fact that a federal law mandates an automatic increase in funding for poverty programs.

    Mean

    --
    I be the Negro.
  2. Re:Uncertainty by somersault · · Score: 0, Offtopic

    Beavis: The future sucks. Change it.

    Butthead: I'm way cool Beavis, but I cannot change the future.

    --
    which is totally what she said
  3. You Think Blacks are Stupid! by Anonymous Coward · · Score: -1, Offtopic
    Given the commendable civil rights record of the Republican Party that was started in 1854 as the anti-slavery party, as well as the current policies and actions by Republicans to help blacks prosper, the accusation that the Republican Party is "anti-black" is ludicrous on its face.

    The Republican Party of 1854 is not the party of today. The Democratic Party of the 1950's & 60's is not the party of today either. The Racist Democrats abandoned the party during the civil rights movement, adopting the "Government is bad" mantra of the Republicans as a means to kill equlaity initiatives such as forced integration. What an organization did 50 years ago is not as important as what they want now. Fortunately, neither side actively campaigns on the side of racism anymore, though you still get a few crazies one noth sides...

  4. For a serious comment... by davidsyes · · Score: 0, Offtopic

    On page 15 of my copy read in "CHINDIA: How China and India Are Revolutionizing Global Business", I read that one:

    "Google principal scientist Krishna Bharat is settin up a Bangalore lab complete with colorful furniture, exercise balls, and a Yamaha organ -- like Google's Mountain View (Calif.) headquarters -- to work on core search-engine technology."

    Maybe write him directly and ask him to supply some of those $10,000 a year developers, unless, that is, they've been re-tasked...

    But, the book will set you back (see it as an investment of) $18.95, is 384 pages, and is worth it. It's by Newsweek, and mainly is a narrative compendium of many articles that give hints about what MAY be coming. It's not alarmist, but it IS illuminating and sobering for a LOT of people.

    However, I'm tired of the bellyachers who forgot some/many of these prognostications/predictions in Weekly Reader from as far back in 1974. I'm not shocked. I HAVE been hurt (due to poor/non-existent savings) by the downturn, and spent years trying to recover, and earn only about 70% of what I did in 2001, but, I'm not shocked. The REAL problem is too many in the US aren't preparing.

    Google drowning Urchin is just Google doing business. But, it might be nice if they return some bodies to the project/software, or release it to Open Source/Community developers, and then sponsor it. Ah, but then that might conflict with their existing plans. Well, Google should spin it off and sponsor or invest in Urchin.

    --
    Previously: "Linux... Toward the Sunrise..." Now: "Linux... Toward the-- No, now, part of Every Sunrise"