Slashdot Mirror
T-Mobile Phone Unlocking Lawsuit May Proceed
Billosaur writes "Wired is reporting that the California Supreme Court has refused to review two lower court decisions involving a class-action lawsuit against T-Mobile over their policies regarding early termination and phone unlocking. The Court rejected the reviews without comment, opening the door to the lawsuit, which aims to block T-Mobile from collecting a $200 early termination fee from users. Also on the table: an order for T-Mobile to disclose the types of phone-locking technology that may be in use on customer's phones. The ramifications if the lawsuit is successful would be to allow phone users in California to unlock their phones, and might lead to further lawsuits nationwide."
Doesn't T-Mobile already allow unlocking at the end of the contract? I've had multiple T-Mobile phones, and they've always allowed you to unlock your old phone once your contract expired.
We all know what to do, but we don't know how to get re-elected once we have done it
and I hope they lose.
... because then they couldn't nail me for the full internet plan while I check email.
My phone has all kinds of interesting features, that are locked out. The phone could do these things, but tmobile places false restrictions on the features. Why does the network access break when a java app is activated?
By the time I learned about the feature locks (and the + $50 it would cost to turn them on) I was already in the contract. I tried flashing the phone, but magically got bounced from the net until it got flashed back. The phone connected for a time, so I had not removed something to allow connections.
I have a T-Mobile MDA, and they had absolutely no problem unlocking the phone for me prior to me making an international trip so I could use a competing network. I don't understand why some of these people are trying to sue for that, T-Mobile is going to have some much evidence to the contrary that their case will likely be found without merit (IANAL).
As far as the 200 dollar disconnect fee, I don't agree with that with any carrier, and some use it as a bludgeoning stick to keep people continuing their service under the threat of "breach of contract".
Cellular service should be something someone can walk into, pay their bill, and walk out of without any fear of reprisal as long as they paid their bills in full.
-The Cake is a Lie!
It's high time the American mobile phone market is made more open and interoperable.
In GSM-dominated countries, swapping phone service has got nothing to do with your mobile phone. You just remove your SIM-card and put in another one. Conversely, when you buy a new phone, you just put your old SIM card in it and you're done.
The rationale for a termination fee is usually that handsets are subsidized. But a better solution is for the FCC to open up the industry so that there is a separate market for mobile handsets. This will give customers more options to buy handsets that they know will work with any carrier, and competition in the mobile handset market will bring prices down.
Carriers can still offer subsidies on handsets with contract termination restrictions - but users will then opt for it willingly - ignoring the option of other available handsets.
2+2=5 for very large values of 2.
I agree that "a contract is a contract", and it's silly to go to court just because you don't like something you initially, willingly signed up for.
On the other hand though, the provider subsidy story is a little "flimsy" too, at times. For example, when I was with Verizon, I wanted one of the new Treo 650s when it was a brand new phone. Buying it with a 2 year extension on my contract, through Verizon, turned out to STILL be over $100 more expensive than buying the phone outright from some of the dealers selling them on the Internet.
The phone providers seem to like quoting MSRP as the "real price" of the phone, and then knock $100-200 off of that if you sign up for 1 or 2 years with them. Reality is, they're probably still making a profit on the phones after locking you into those contracts, because they're paying nowhere NEAR the MSRP on them.
This is kind of stupid. Even if all the major US carriers were prevented from locking phones to their network, it would only open the market between T-Mobile and AT&T, and separately between Sprint and Verizon Wireless. Both use totally different networks (GSM vs CDMA2000), so nothing would be open.
Further, as 3G rolls out, T-Mobile and AT&T's versions of UTMS totally incompatible, meaning that their next generation of phone will be naturally locked to a single provider. They didn't do that on purpose, there just isn't available bandwidth in the US to share the same band.
The real solution--rather than enriching attorneys to raise frivolous lawsuits that won't accomplish anything--is to open up the TV spectrum and insist that it actually be open, as Google has been pushing for. That would rapidly obsolesce the existing mobile networks however, leaving them open for replacement as well. Verizon/Sprint/AT&T have spent billions building out old fashioned 2.5/3G mobile service, and aren't excited about the prospect of having it all thrown in the trash can.
How AT&T Picked Up the iPhone: A Brief History of Mobiles
you need to call the international support line and request help acting dumb.
Me: Hello. Int'l support? Hi, could you help me to act dumb?
Int'l Support: I'm sorry sir, but you're already an AT&T customer. You've already shown that you can act dumb all by yourself.
This guy's the limit!
No, the copyright office of the USPTO created regulations to clarify what is allowed based on copyright law and this was one of the exceptions. DMCA has nothing to do with this other than the fact that the DMCA (a bill) modified the sections of the federal code (the law) that dictate the regulations that the USPTO can put into place. Based on their regulations, it is in fact not illegal for an individual to unlock a phone.
Who are you? The new #2 Who is #1? You are #617565. I am not a number, I am a free man! Muhahaha.
"I flat out asked the sales guy..."
Ah yes, I think I see your problem.
I only go to buffets for the unlimited soft serve.
All I have to say is, if you think T-Mobile is bad, you should try dealing with Cingular/ATT.
T-Mobile has the best unlocking policy and the best customer service of any of the U.S. cellular companies, hands down. Granted, that's kind of like talking about which slave labor camp has the best dental policy, but it's the situation we're left with due to the technological, geographic, and regulatory climate in the U.S.
A few months ago I was trying to help out a friend who was the executor of a deceased friend's estate. The deceased guy had been with Cingular for years, and had a fully paid-off, very nice phone, which someone else in his family wanted (which strikes me as borderline creepy, but hey, nobody wants to let a good smartphone go to waste I guess). Cingular would not unlock it, period, even though the phone was paid off, the account had been closed, and the account holder was dead. (They even got faxed a copy of the death certificate and everything.) Every time somebody called, they just said 'sorry, we can't do that,' and then started in on their sales pitch to try and sign them onto a new plan. (Even when the person calling identified themselves as the executor of a dead customer's estate, which you'd think would be a signal to drop the sales crap.) Written communication went unanswered. Eventually I just helped the friend find a place locally that unlocked it for $15, because that was easier than dealing with the cellphone company's shit. But the absolute gall they displayed was disgusting.
T-Mobile fails mostly through incompetence and ignorance, but AT&T/Cingular fail through malice. At least T-Mobile has a fairly reasonable unlocking policy (I never had any problem getting phones unlocked through them, personally, even before I was out of contract).
And as for Verizon and the other CDMA networks, they're designed with screwing the consumer as a primary goal from the ground up.
"Ladies and gentlemen, my killbot features Lotus Notes and a machine gun. It is the finest available."