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Consumer Group Demands XP for Vista Victims

thefickler writes "Dissatisfaction with Windows Vista seems to be swelling, with the Dutch Consumers' Union (Consumentenbond) asking Microsoft to supply unhappy Vista users with a free copy of Windows XP. Not surprisingly, Microsoft refused. This prompted Consumentenbond to advise consumers to ask for XP, rather than Vista, when buying a new computer."

4 of 592 comments (clear)

  1. MS might just have made it a big mistake by SmallFurryCreature · · Score: 5, Interesting

    The consumentenbond is very powerfull, IF a company has its product rated as best it WILL use that in all its ads, it is marketing gold. Being labelled as bad is the exact opposite, MS just got itself a whole shitload of bad advertising and not by some computer mag or newspaper but by an organisation most dutch people believe.

    To give you an idea off how powerfull consumer organisations are in holland, this is the only country in the world were Sony will freely and without question exchange PSP's with ANY defective sub-pixel. The ONLY country in the world. Not after you threaten a lawsuit, not after hours on the phone, turn it into a store, if they make trouble refer them to a letter Sony send to kassa and get your new PSP (did it twice until it went past even dutch warranty). Some stores (not sony itself) still try to make trouble, go ahead ask for the manager and tell them to call Sony, Sony will chew them out for you, Sony doesn't want more trouble.

    In fact if you are in the netherlands you don't have to accept dead subpixels on anything. I exchanged my iPod video after 6 months, an mp3 player is a device that should last longer, and Apple just had to replace mine or face a court case it was going to loose by default.

    This is the country MS refused to simply give XP (costs them NOTHING) to legit buyers of Vista?

    Seriously, MS really needs to hire a better public relations officer. They might be lucky that this is the weekend and as such the free working week newspapers won't carry the story but this is just asking for a whole lot of bad press.

    On a side not, might Vista's uptake lack because it is harder to pirate? The only people I know who use Vista are those who got it with their new computer for "free". I build my own (and run linux anyway for desktop) so for me Vista would cost a shitload of money. Piracy seems out, wich makes me not use it and therefore I get no experience with it, except for when my friends ask me for advice and I can't give it because I don't know Vista. This actually matters to some as I have helped two people reformat and install XP to get rid of Vista.

    I wish just once there was a story from MS that doesn't make it sound like it got some kind of horrible fascination with shooting itself in the foot.

    --

    MMO Quests are like orgasms:

    You may solo them, I prefer them in a group.

  2. Re:Flamewar anybody? by ais523 · · Score: 5, Interesting

    Actually, it is possible to get rid of the 'Windows Tax'; if you don't accept the licence agreement on Windows and then uninstall it, it's possible to get a refund (see this BBC News story). Presumably this applies whether you want to install Linux, an older version of Windows, or even another OS.

    --
    (1)DOCOMEFROM!2~.2'~#1WHILE:1<-"'?.1$.2'~'"':1/.1$.2'~#0"$#65535'"$"'"'&.1$.2'~'#0$#65535'"$#0'~#32767$#1"
  3. Vista is part of the failure model... by argent · · Score: 5, Interesting

    Vista is a pretty good operating system. The worst things about it are that: 1) it's new.

    2) It provides little or no functionality that consumers actually want over XP.
    3) It's more complex than XP, due to the "secure-path" code in the kernel.
    4) It's less reliable than XP, due to the additional copy protection and secure-path code in the kernel.
    5) It has higher kernel overhead than XP, due to the secure-path code in the kernel.

    The reason that people go on about the "horrible DRM" is not because the DRM itself is the problem. It's because the changes that were made to support that DRM are most of the real kernel level differences between XP and Vista.

    In addition, the new user-visible security features (UAC and the sandbox for IE) are bandaids. They have not made any attempt to address the real problems in the network services, Win32 APIs, and user-level applications that provide such a large surface area to attackers.

    Microsoft's real problem is that they did too good a job, for the desktop at least, with Windows 2000. The only shortcomings to Windows 2000 are features that should have been shipped in feature packs... most of them were originally developed on 2000... and everything they've done since then have been attempts to artificially create the appearance of "newness". There were no fundamental changes in XP, and the only fundamental changes in Vista are things that provide no real benefit to the consumer (and actually hurt them).

    They got a pass with XP because they presented it as the upgrade path from Windows 9x. They could have done that with Windows 2000... my "Wintendo" (my Windows gaming box) runs Windows 2000, and the first program I found that wouldn't run on 2000... that actually required XP... was a couple of months ago. Something like 8 years after release and 5 years after XP came out. I don't know why they bothered with Windows Me and didn't just push EVERYONE to Windows 2000 as the upgrade path, but I guess they wanted the income from another upgrade cycle. Anyway, XP gave people something new. Vista can't do that.

    With Windows 2000 Microsoft has put themselves out of the "operating system company" job. They've reacted by trying to force people to upgrade, and people don't like that. Unbundling Windows and selling the bundled components as separate packages would get them out of this trap, but after fighting so hard to keep that from happening against their will I don't figure they'll do it.

    In the meantime everyone who depends on a stable Windows ecosystem is the loser.

  4. I thought this was news for nerds? by Anonymous Coward · · Score: 5, Interesting

    Seriously, having read the comments on this article, I would have thought I was reading a Microsoft forum. Isn't this slashdot? Where are all the M$ haters?

    Well, I'm personally not an MS hater per se, and am very happy with working in C# and Visual Studio over using Java and Eclipse. However, when I tried Windows Vista, it lasted all of one month on my computer before I went back to XP. I did really like some of the interface improvements. The Aero interface does look nice, and I liked the screen preview feature of the taskbar. But that was about all I liked.

    Why did I switch back to XP?

    1. Half of my games wouldn't run in Vista.
    2. I quickly got sick of having to click "OK" on 3 different security validation popups every time I'd want to run a program.
    3. I got sick of having to acknowledge that I'd turned off security every time I booted up (see number 2).
    4. I got tired of having to install half of everyting I bought twice, because it would fail the first time due to the Vista "protect the user from himself" theology. Even though my logon acct was Administrator, it wouldn't install apps as administrator mode until it failed the first time. What the?
    5. Of the half of the games that did run, graphics performance was about 15% worse than on Vista. Even when I upgraded to a dual-core and was running two ATI cards in Crossfire mode.

    I'm not able to give you a lot of technical "this process was x because they did y in Vista" but the above were my experiences with what was bad about Vista versus XP. Personally, I consider Vista to be on par (as far as MS OS's go) with Windows 98 First Edition. I liked 2000 because it stopped me from getting he "buffer underrun" error every time I'd burn a CD. I liked XP because it gave me a lot more "home" and gaming functionality. Vista is a downgrade from both.