Inside the ESRB Ratings System
Gamasutra has a lengthy piece up today looking at the ins and outs of ESRB ratings. There are a lot of misconceptions about the process, and ESRB president Patricia Vance took some time to set the record straight: "Q: What do raters receive or know about a game before the video arrives? Do raters receive information on the game along with the video? For example, could a publisher send along promotional or explanatory material for the rater? A: Along with the video, the only other information that might be provided to raters is a script or lyric sheet provided by the publisher for the game being evaluated. Capturing language and dialogue on the video submission, particularly in context, can be tricky. So sometimes, instead of having a video with a montage of several instances of foul language (including the most extreme), the raters review the scripts and lyric sheets to gain a better understanding of the dialogue and frequency with which profanity and other potentially offensive language occur."
but I still don't trust them.
If anyone hasn't seen This Film is not yet Rated which the Gamasutra article's title alludes to I would recommend it as an eye opening look into the ratings process.
Just like the MPAA the ESRB is using an anonymous group of individuals with no clearly defined lines between ratings to effectively censor content (since many consoles will not even play AO content similar to many major studios refusing to release NC-17 content).
And here's the quote that the summary should have included in my opinion:
Do raters apply their own moral standards (on subjects like violence, substance abuse, and sexuality) to guide their rating recommendations? Or, are they merely to apply a standard that the ESRB has set out for them?
PV: It's really a combination of both. Rating games is an inherently subjective practice in the sense that content is always going to be interpreted in different ways by different people. So part of the equation is the raters' own views on content, but as I said, parity and consistency play important roles as well.
That's bullshit. They've got six raters total; how diverse is that? If you were to divide people based on age (above/below a certain age so there's 2 groups), gender, and whether they're a parent or not, you would need eight different people to get each perspective. Adding more dimensions and more granularity (eg more age categories, age/number of children, race, etc), you're going to need more and more people to represent those groups. For her to say that they've got diversity when there's only six freaking testers total and only three from each game is, frankly, ridiculous.