Slashdot Mirror


Little Old Lady Hammers Comcast

WheezyJoe writes "The Washington Post reports that a little old lady took a hammer to Comcast. Apparently fed up with the lousy service she received from a botched Comcast installation of "triple-play", and a completely humiliating experience at a customer service center, 75-year-old Mona "The Hammer" Shaw took her claw hammer back to the customer service center and bludgeoned the office equipment into tiny plastic pieces."

3 of 416 comments (clear)

  1. Gotta love the older folks, they remember America by Jackie_Chan_Fan · · Score: 5, Interesting

    ... when it was good :) When service matters, when companies gave a dam... when people gave a dam doing their jobs...

    I say we arm our elderly and let them take back this country. They stood up in ww2, and they might be feeling up to it again.

  2. Local Comcast office vs. Post Office by jroysdon · · Score: 5, Interesting

    I always wondered why my local Comcast office was behind plexiglass (bullet-proof?). The Post Office down the street has no such physical barriers. I guess Comcast is used to dealing with this sort of response to their customer dis-service. The Post Office is slow and all, but at least you get what they promise. I just wish Comcast could get their programming guide data fixed. I lost a few channels that they block now with their filter. I can still most of one, and a hazy version of another. Comcast's solution? Upgrade my package to digital and pay $40 more a month for the two channels I want. No thanks. OTA looks better and better if there was just another high-speed internet player in the market.

    Comcast high-speed internet (without CableTV): $61
    Comcast mini-basic CableTV ($15) + high-speed internet: $60

    What a racket, eh? It's cheaper to get their mini-basic CableTV and internet than to just get internet solo. Not by much, of course. I wish I could just get high-speed internet for $45 and then that'd be motivation enough to get a nice OTA setup going.

  3. Re:That's not all... by Aczlan · · Score: 5, Interesting

    she could sell the hammer on eBay... it would probably bring in enough to more than pay for the equipment she destroyed... Aaron Z

    --
    "Democracy is two wolves and a lamb voting on what to have for lunch. Liberty is a well-armed lamb contesting the vote