Slashdot Mirror

← Back to Stories (view on slashdot.org)

Italian Judge Tells HP To Refund Pre-Installed XP

Posted by kdawson on from the fair's-fair dept.

Paolo DF writes "An Italian user asked for a refund after buying a Compaq computer that came with Windows XP and Works 8 pre-installed. HP tried to avoid the EULA agreement which states, approximately: '[I]f the end user is not willing to abide by this EULA... he shall immediately contact the producer to get info for giving back the product and obtaining refunds.' The court ruled in favor of the user (Google translation from the Italian), who received back €90 for XP and €50 for Works. Here is the ruling (PDF, Italian)."

2 of 225 comments (clear)

  1. WTF?! by Anonymous Coward · · Score: -1, Troll

    This guy bought a computer with XP installed and he's griping about it? Perhaps he would have preferred a computer with no OS? That would have been really useful. Why did he buy it in the first place? Un-frelling-believable.
    Now, had it come with Vista installed, I could see his point...

  2. Re:Approximately? by Pofy · · Score: 0, Troll

    >the EULA states exactly in the first paragraph

    But I thought this was in Italy and that it would be in Italian.

    >Rejecting the contract at this stage means you have no need to read
    >the rest of the EULA, and states explicitly that you are entitled to a refund,

    But if you rejected it, why would it matter what it says?