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Best Buy Customer Gets Box Full of Bathroom Tiles Instead of Hard Drive

The Consumerist is reporting that a Best Buy customer recently purchased a hard drive only to discover that the box contained six ceramic bathroom tiles instead of the Western Digital drive he had expected. The rub of it is Best Buy is refusing to grant a refund or exchange for the non-existent drive. "The employee and assistant manager were more than willing to help, saying that it happens. So they set up the return and I repurchased the drive and while I was checking the contents to ensure it was a hard drive this time, the store manager came up, took the box from me and said to take it up with the manufacturer. Now to my surprise, I argued with the guy saying that they have already accepted the return and I have now purchased the new one. He said I was shit out of luck. I followed up with the manufacturer today and they said they would get the complaint to the Best Buy Purchasing department. Best Buy corporate said that they stand by their manager's decision."

6 of 990 comments (clear)

  1. Just looks like... by Anonymous Coward · · Score: -1, Troll

    Just looks like another America/capitalism hater. Case closed.

  2. Awww geez... by drooling-dog · · Score: -1, Troll

    ...not this shit again.

  3. oh yeah by circletimessquare · · Score: -1, Troll

    and some woman found a finger in her chili at wendy's

    wendy's, their such cheap aholes

    oh wait

    hey, let's all here at slashdot pile on the bash best buy bandwagon

    mob justice is always flawless

    --
    intellectual property law is philosophically incoherent. it is your moral duty to ignore it or sabotage it
  4. Glad I live in a Conceal/Carry State by Anonymous Coward · · Score: -1, Troll

    How hard do you think the manager would have tried to get the hard drive back from me if he saw my Glock 23 on my hip? For the record, the Best Buy in the city I live in does not display a sign prohibiting concealed weapons in the store.

  5. Re:It happened before. by Rob+the+Bold · · Score: -1, Troll

    This stupid employee came over to visit my brother and told him (in front of me) how he managed to get away with it and just assumed (incorrectly) that I wouldn't mention it to my manager or the store manager the next day.

    By tattling on your friends, you're just telling them that you're a tattletale.

    --
    I am not a crackpot.
  6. Re:It happened before. by Anonymous Coward · · Score: -1, Troll

    wow. you're an asshole.