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The Khaki Bandit Strikes At IT - 130 Stolen Laptops

destinyland writes "'The khaki bandit' posed as an office worker at several corporations and successfully stole over 130 laptops which he later sold on eBay. The ease of theft from the corporate offices (including FedEx and Burger King) shows just how bad corporate security can be. In some cases, the career thief just walked into the office behind an employee with a security badge. Two million laptops were stolen just in 2004, and of those 97 percent were never recovered. Ultimately it was the corporate headquarters of Outback Steakhouse who caught the thief with a bugged laptop that notified them when he re-connected it to the internet."

18 of 249 comments (clear)

  1. Look at the way many people treat their laptops by elrous0 · · Score: 5, Insightful
    Considering the cavalier way many people treat laptops and projectors, I'm not surprised. No one would think of leaving $3000-$4000 in cash just laying around in the open. But I've seen plenty of people where I work leave brand new laptops and projectors sitting out in the open, unattended for long periods.

    In fact, just a couple of weeks ago, one of our directors went on vacation and left his laptop and projector just sitting on the conference room where he had last used it (a large, wide-open conference room used by hundreds of outside people each week). They sat there for several days before anyone noticed.

    --
    SJW: Someone who has run out of real oppression, and has to fake it.
    1. Re:Look at the way many people treat their laptops by tommeke100 · · Score: 5, Insightful

      people don't care when they don't have to pay for it.
      It's the same at our company. You wouldn't believe the state some of our laptops are after just a couple of months. cracked screens, missing keyboard keys, full of spyware, coffee spilled all over it, ....
      I don't think ppl would treat their laptops that poorly if they had to pay for it.

    2. Re:Look at the way many people treat their laptops by Four_One_Nine · · Score: 5, Funny
      Apparently in most business we trust most people to not steal laptops, projectors, LCD monitors, etc.

      However it seems that NOWHERE in corporate America does any company trust it's employees (at least the male ones) to not steal the paper towels out of the mens room. The dispenser is ALWAYS locked up !

      --
      I did it for Johnny.
    3. Re:Look at the way many people treat their laptops by Hoi+Polloi · · Score: 4, Interesting

      We must keep paper towels out of the hands of terrorists. Even the janitor's closet has better security than most offices.

      Seriously though, companies will take you to court over stealing a few hundred bucks worth of equipment but if you rob the company blind with sleazy accounting, incompetence, and outright robbery as an executive you get let go with millions in severance.

      --
      It is by the juice of the coffee bean that thoughts acquire speed, the teeth acquire stains. The stains become a warning
    4. Re:Look at the way many people treat their laptops by beef+curtains · · Score: 4, Informative

      He did fix the problem in a way that was suitable to him. And he's the guy who uses the laptop and must've been happy with his cheap fix.

      In this scenario, it doesn't matter that his solution was "suitable to him", or that "he's the guy who uses the laptop"...the fact of the matter is that he doesn't OWN the laptop, the university does. So basically he borrowed the laptop and broke it to suit his whims. That's generally not acceptable.

      If you lent your laptop to a friend, and he brought it back with buttons crudely torn out because they were getting in his way, would you commend him on his clever workaround? Likely not (unless you have very little regard for your valuable belongings).

      I'm sure that in whatever field he's a professor in, he probably doesn't make fun of you for not understanding something.

      It sounds like the GP understands quite clearly: this professor damaged university property. If I was a student in this professor's class, and decided one day to demolish his overhead projector because it was blocking my view of the whiteboard (assuming professors still use overhead projectors & whiteboards...if not, substitute your own analogy ;) ), would he be wrong to be upset with me? Or would his displeasure merely demonstrate his lack of understanding?

      He probably wouldn't even make fun of your poor choice of words with "Gods know".

      Ah, the ad hominem attack...I now feel that I might be feeding a troll. Oh well, I've typed too much to delete it all, so I soldier on....

      Yours is a problem that many people have. Once you understand something, you can't understand how someone else doesn't understand that problem. Different strokes for different folks.

      Once again, I fail to see the GP's "problem"...he's stating that this professor damaged university property. Are either one of us missing something? "Different strokes for different folks" is completely invalid in this situation; the professor's "strokes" violated the ownership rights (and probably the terms of use) of the "folks" who owned the laptop.

      --
      Just once I'd like someone to call me 'Sir' without adding 'You're making a scene.'
  2. Re:if he was so smart by eldavojohn · · Score: 4, Informative

    why did he not blow away the HDD and reload before putting the thing on the internet? Well, I believe he was doing that, from the article:

    Later, at his $1,800-a-month apartment along Miami Beach, the burglar erased the laptops' hard drives and began selling them via services like eBay, where he had earned a 99.4 percent customer-satisfaction rating and tens of thousands of dollars in profit. And then later:

    Thanks in part to the company's use of a clever antitheft device... They don't really go into details about it, but this might be something in the NIC chip or something else ingeniously specific to the hardware. They probably don't want to give out details as this was the only way to catch and stop this kind of outfit.
    --
    My work here is dung.
  3. Laptops are easy by necro81 · · Score: 4, Insightful

    For the bold and motivated thief, walking in and then out with a laptop is easy. Just look like you are supposed to be there. Slipping it into a briefcase helps with the illusion.

    On the other hand, someone waltzed off with a 24" LCD monitor from the desk of a co-worker not long ago. His office was the furthest in from the door, so someone needed to be particularly bold to go all the way in, disconnect the monitor, and walk back out. No one saw him either, which is impressive considering the size of the load he was carrying. It's a lot harder to look and act natural about carrying a large monitor than a laptop.

    1. Re:Laptops are easy by oyenstikker · · Score: 4, Funny

      Walk in, slap a big yellow sticker on it that says "Repair Ticket" in big letters, and carry it out.

      --
      The masses are the crack whores of religion.
  4. Thieves aren't that smart... by Tastecicles · · Score: 4, Interesting

    ...I work in a shop on occasion, and the number of stolen laptops that come through with people trying to sell them to us is simply mind-boggling. I'm not talking about pissy little Pentiums, either, these are the latest, greatest in portable number crunching. Some have passwords on them as their only real identifying feature (the serial numbers and Microsoft licenses are usually scratched off), which I tell the seller is not possible to circumvent (in some cases they're not, being on the BIOS rather than the OS). Other tricks they have is coming in claiming they've lost or wrecked the power adapter (how convenient) and need a cheapo universal one. Sure, I'll sell them the universal brick but they're not testing the thing in the store.

    Net bugs are a good thing to have, I think (got one on here), particularly given the plentiful supply of open wireless points in most large cities now. Turn on machine, bug sends data burst, thief is cornered. Hell, he doesn't even need to physically connect to a network these days.

    --
    Operation Guillotine is in effect.
  5. Re:$150 a laptop? by Funkcikle · · Score: 4, Funny

    Oh dear. Who will lead the OLPC initiative now that Nicholas Negroponte is in jail?

  6. Re:if he was so smart by Bender0x7D1 · · Score: 4, Interesting

    I believe most tracking software creates a separate partition that would survive a standard reinstall, but not a complete reformatting of the disk.

    What I think would be very effective would be a laptop, created explicitly for businesses, that would implement the tracking system in hardware. If you added it to the integrated wireless networking, you wouldn't be able to shut it off, and you could track it whenever you needed to. If you are concerned about battery life, you could allow someone to shut it off, but have it wake-up every few hours just to check in. When it checks in, if it's labeled as stolen, the networking stays on, allowing for constant tracking.

    There are some privacy concerns with a tracking device that can't be turned off, but that's why I said it would be explicitly for businesses, (or people who want that feature explicitly). For many businesses, the loss of privacy is less important that the ability to track their assets.

    --
    Reading code is like reading the dictionary - you have to read half of it before you can go back and understand it.
  7. Not really news by Opportunist · · Score: 4, Insightful

    I was working in a high security environment. You know, the whole thing with magnetic cards, guards sitting there and watching people going in and out of the building, timestamps everywhere, in short, the company knew down to a second where you've been all day.

    Or rather, where your key card has been.

    You guess what happened? Exactly. One of those cards was stolen, one of the high level IT cards to boot, and the thief just waltzed in and went out with 2 servers. Nobody bothered to ask him what he's doing there. He has access to highly sensitive areas, so why bother asking why he's hauling around servers. That's his job, you know?

    When nobody is supposed to do something, nobody expects anything's wrong when someone does what isn't supposed to be done. Especially in a high rotation hire and fire environment. Do you think anyone would question it when you put on a uniform and a trainee button and just go behind the counter of some fast food restaurant? Just tell everyone you're the new guy and avoid the manager.

    It works.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  8. Re:And here's how he was caught: by Anne_Nonymous · · Score: 5, Funny

    >> how the guy was caught

    It was an Outback Steak-Out.

  9. Ahh... the power of money by sootman · · Score: 4, Interesting

    Ultimately it was the corporate headquarters of Outback Steakhouse who caught the thief with a bugged laptop that notified them when he re-connected it to the internet.

    Which is funny as hell, because I've read several times on Slashdot (sorry, no time to search) about people who have their laptops set to do just that, but when they inform the police that their laptop is in use by a customer of this ISP with that IP address, they're told to go pound sand, that the police don't have time to go catch criminals that you can lead them to. It's trivial--especially with MacBooks--to have it send you not only the IP address but a picture of the theif if you want--but it seems to do no good.

    Maybe the thing to do would be to get laptop insurance and then have the info emailed to the insurance company.

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  10. Security at my company is good! by internetcommie · · Score: 4, Funny

    It consists of never buying new equipment unless it is absolutely necessary, and then buying second-hand if at all possible.
    If a thief made it into the building and walked out with all the computers here, he might make $150 on ebay if lucky.
    But he'd be more likely to just get a hernia.

  11. Re:$150 a laptop? by Artifakt · · Score: 4, Funny

    I like it: "Stealization". Let's spredulate this meme.

    --
    Who is John Cabal?
  12. Illegal wiretap by SnarfQuest · · Score: 4, Funny

    This is another case of an illegal wiretap of American citizens! They did not get a warrent from the FISA court before installing the software on his laptop, making it completely illegal. This is an abuse of private citizens by an overzealous government! This poor fellow should be immediately freed, his criminal history cleared, and an apology with monetary reimbursements for his trouble! The owners of the Outback Steakhouse should immediately be imprisoned for casuing this travesty of justice!

    --
    Who would win this election: Andrew Weiner vs Andrew Weiner's weiner.
  13. Re:And here's how he was caught: by jollyreaper · · Score: 4, Funny

    With a street address in hand, police can make an arrest. The corporate version of the software gives subscribers the ability to remotely delete sensitive information from a computer. Laptops are only worth a few thousand bucks, a reputation is priceless. I say put Sony batteries in the fuckers. Once you have the thief pegged, send a remote command to detonate. Nobody but nobody is going to steal from you after you blow up a thief. And if you've got a webcam built into the thing, put his final moments on youtube.
    --
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