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Municipal Wi-Fi - A Promise Unfulfilled?

An anonymous reader writes "Jeff Merron at InformationWeek writes about the problems with municipal Wi-Fi, and how despite the high hopes of cities across the country there hasn't been much success deploying it in reality. He also examines the few successful applications of the technology, and tries to explore why more projects don't make it out of their infancy. 'Thus far, there have been a few true municipal Wi-Fi success stories and several spectacular failures. But more than half of municipal Wi-Fi networks remain only in the planning stages. The broad consensus among analysts and providers is that the only viable business models will be centered around municipal government applications, which appear to be able to provide cities with the ability to provide both better and more cost-efficient services for residents and increase city revenue. This will ensure that providers like EarthLink can recoup their capital costs within a few years.'"

28 of 137 comments (clear)

  1. Upon further research, by Anonymous Coward · · Score: 2, Funny

    "Oh shit, this costs a lot of money and we really don't get anything out of it. PROJECT CANCELED."

    1. Re:Upon further research, by 99BottlesOfBeerInMyF · · Score: 2, Interesting

      If you want to provide access to the citizens then Hot Spots at community centers, libraries, and parks will get you 90% of the benefit for 5% of the cost.

      I strongly disagree. The difference between access when I bring my laptop to the park or library and access in my home and every other place in the area with a laptop or desktop; is enormous. Free wi-fi can replace existing internet access packages from local duopoly. I currently pay Comcast about $45 a month for internet access and I have to deal with their constant outages, outright blocking of VPN traffic to work (I have to SSH tunnel instead), and poor customer service. They are the most affordable option currently on the market.

      My county is rolling out tiered wireless for the entire county including a low-speed access for free and several higher speed packages for $15 and $30 respectively. In my mind, the availability of such access will not only benefit me directly, but also benefit all the local businesses by removing their cost to provide such access, as well as allowing them free or cheaper access for business use. It may also help with the housing market slump, by providing additional incentive for people to move to this county. I'd say the cost is significant, but the benefits are also significant, although a lot harder to easily calculate.

  2. 802.11 Wasn't Designed for Municipal Services by TechyImmigrant · · Score: 5, Informative

    802.11 was designed for indoor use. Read the spec. It talks about indoor propagation and describes a coordination function that works well with that model.

    802.11 doesn't scale well to large footprint cells or high density deployments with lots of APs and clients. It excels indoors allowing a small number of people to attached wirelessly to a wired network.

    The backhaul services are not standardized in 802.11 and so are generally neither interoperable not secure (E.G. UAM at airports).

    Compare with 802.16. It is designed for outdoor base stations, large footprints, indoor, outdoor or mobile clients and has a backhaul architecture and protocol set defined by the WiMAX forum.

    802.11 Municipal WiFi is a round technology crowbarred into a square application.

    --
    Evil people are out to get you.
    1. Re:802.11 Wasn't Designed for Municipal Services by snl2587 · · Score: 3, Interesting

      But then the problem arises (and please correct me if I'm wrong) of users not having the correct hardware to connect to the better WiFi standards. My university has done a fairly good job maintaining a 802.11g network that services thousands of us at a time with little trouble, and plenty of people connect with plain-ol' wireless B. I know the university paid a lot for that, though, which is probably more than most municipalities are willing to pay per block.

    2. Re:802.11 Wasn't Designed for Municipal Services by homer_ca · · Score: 2, Insightful

      Your university also has high population density and maybe less than universal coverage. Can you get WiFi in the parking lots and the sports fields? 802.11 is inherently a short range technology. Building any kind of municipal size network out of it will be expensive especially with the low population densities of most sprawling US cities.

  3. Fred e Zone by Fr05t · · Score: 3, Informative

    http://www.fred-ezone.com/
    Fredericton has had Wi-Fi rolled out for a couple years now. The status is degraded because we just got hit by tropical storm Noel.

  4. It's all about the money... by EveryNickIsTaken · · Score: 2, Insightful

    Until towns/cities can do this at a reasonable cost, and until providers can actually make a buck off it, I wouldn't expect to see widespread success at public Wi-Fi projects.

    1. Re:It's all about the money... by ShieldW0lf · · Score: 4, Interesting

      Towns and cities can do this easily. It's so easy that it's trivial.

      It's so easy that people deployed it themselves in disaster relief scenarios despite opposition from the government, rebellious little municipalities with practically no budget deployed it themselves, hell, soldiers are able to drop a bunch of little scurrying robots and set up a wireless mesh network in a blasted urban war zone.

      The technology renders large amounts of infrastructure obsolete, turns the technology into a piece of infrastructure no different from roads and sewage, and makes some very profitable businesses defunct.

      This is why established businesses oppose it and politicians are paid to prevent it. That's pretty much the sum of it.

      --
      -1 Uncomfortable Truth
  5. Municipal water - promise unfullfilled by iamacat · · Score: 3, Insightful

    What's going to happen to all the well-digging companies? After all, just like with a wireless base station, one pipe can be shared by at least a dozen users.

    1. Re:Municipal water - promise unfullfilled by nine-times · · Score: 3, Insightful

      This is the idea that I keep getting back to if I think about the ISPs enough: the Internet should be thought of as infrastructure. It's comparable to roads, water, and electricity. For many reasons (including various humanitarian and economic reasons), we want a robust infrastructure in our country that is efficient and maintained well enough that the general citizenry can take it for granted. Yes, there are some people who live out in the middle of nowhere without water, electicity or roads, but most people in most places are able to simply expect that those things will exist and work.

      The implimentation is different in different places and for different sorts of infrastructure. I pay a private company for electricity. I don't pay to drive on roads, but I do pay tolls for some bridges. There's still some wiggle-room for how the whole internet thing happens, but it needs to happen in such a way that the gross majority of people receive acceptable access at a reasonable price.

  6. Municipal WiFi is a Scam by LM741N · · Score: 2, Informative

    I don't know about any other cities, but in Portland Oregon the municipal wifi was billed as ,wonderful system that would provide everyone with free broadband. Well if you can log in to the system, you find all sorts or limitations- and something else- that there is a parallel pay Wifi system run by the same company. Gee, wonder how that happened? I never heard any public discussion on the matter. And I wonder how much Portland paid for this sweet deal?

    1. Re:Municipal WiFi is a Scam by boguslinks · · Score: 2, Informative

      Maybe it's time to stop believing politicians when they promise free wifi, or for that matter, free anything?

    2. Re:Municipal WiFi is a Scam by keithjr · · Score: 2, Informative

      Brookline, MA (a smaller town bordering Boston) has it, border-to-border. It's available for free in parks and public areas; from homes it has a subscription fee.

      http://www.brooklinewireless.com/

  7. I agree, it's a scam by yhetti · · Score: 2, Interesting

    My fair city recently fell for this kind of scam. 802.11x is basically the absolute worst wireless spec to try and deploy over any area larger than a medium-sized house. Massive interference; everything from cordless phones to microwave ovens. Leaves destroy 90% of the signal. Leaves with fresh rain on them completely destroy even multipath.

    Our city tried so that it could attract high-tech workers. They were gunning for a "revolutionary" wireless deployment using IP6 so they could do multicast groups with video. Over WiFi backhaul. F'ing brilliant. Even though Harrisonburg has some truly epic fails, in *this* case they did okay. They gave permission for a private company to do it, but refused to actually *pay* for them to do it. Naturally, the company failed.

    The system was originally pitched as an offshoot of the electric company's fiber ring. The municipal wireless wasn't supposed to be about ubiquitous laptop and PDA internet. They were going to use Better Stuff (Motorola Canopy, or Navini, maybe) to create a city utility network. ISPs could sign up to provide internet and pay the city a fee per customer that signs up. In that way, fixed broadband last-mile backhauls *actually make sense*, though perhaps not financially.

    Somehow, though, it turned into a "WiFi Cloud".

    This is mostly due to one technology "adviser" from the local university that is a *complete* moron. I'm not sure how much money he makes off of recommending worthless technology ideas, but we'll just say that "Harrisonburg IP6 Wireless Network" was not his dumbest idea by a long shot.

  8. Here's a good reason for them to fail... by PHAEDRU5 · · Score: 3, Interesting
    Get this:

    Westminster, in London, is installing Wi-Fi-enabled security cameras that can identify illegally parked cars and issue tickets without an on-site witness. In theory, the number of parking tickets should increase dramatically without much additional cost, and city coffers will swell. "Parking enforcement is the killer application that everyone is looking for," a Westminster City Council member said in early September.
    What's next? Automated ticketing for jaywalking? For picking your nose in public?

    As my sainted grandmother would say, "Bad cess to them!"
    --
    668: Neighbour of the Beast
    1. Re:Here's a good reason for them to fail... by Dr.+Eggman · · Score: 2, Funny

      Moral Statute Machine: PHAEDRU5's grandmother, you are fined one credit for a violation of the Verbal Morality Statute.

      Moral Statute Machine: Your repeated violation of the Verbal Morality Statute, code 777, has caused me to notify the San Angeles^W^W Westminster Police Department. Please remain where you are for your reprimand.

      --
      Demented But Determined.
  9. broadband access by xzvf · · Score: 4, Interesting

    The question we need to ask is if broadband access is required utility that is needed by everyone for economic development but isn't cost effective for private business. Should it be supplemented like roads, buses, trains and run by the government? Should it be a regulated monopoly like gas, water and electric? Non-profit co-op like some other utilities? Heavily regulated private business like airlines and railroads? Or remain what it is now.. unregulated and private?

  10. Municipal != Free by Anonymous Coward · · Score: 5, Insightful

    Municipal Water isn't free.

    Municipal Energy isn't free.

    Municipal Waste Disposal isn't free.

    Municipal Newtwork Service... where did anyone get the idea it should be free?

    1. Re:Municipal != Free by goldspider · · Score: 2, Funny

      It's the new "Free".

      Free as in Beer.
      Free as in Speech.

      Free as in Taxpayer-Subsidized.

      --
      "Ask not what your country can do for you." --John F. Kennedy
  11. Re:Putting faith in the governemt. by nine-times · · Score: 2, Interesting

    Putting your faith in big corporations is crazy. They will screw you over every time, and not because of any particular person but a "good" corporation is built to screw its partners, suppliers, and customers out of every penny possible.

    I actually don't condone putting your faith in the government or the private sector. In any case you have to get involved and keep a watchful eye. People tend to be inefficient, lazy, ineffective, and generally bad at getting things done. It really doesn't matter which type of organization they "work for", public or private, they're not going to do a good job unless someone keeps them on their toes.

  12. Not really-- MuniWiFi has real problems by postbigbang · · Score: 3, Informative

    Although we'll agree that politicians are in the bag of telcos, there are real and factual difficulties with muni-WiFi

    1) bad cellular support grid (3 non-interfering channels, making coverage very difficult)
    2) competition with other wireless, paid services (UMTS, EVDO, etc)
    3) competition from commercial 'hotspot' providers (hotels, paid-hotspots, etc.)
    4) poor business models that caved Google, Earthlink, and others
    5) the silliness of using a LAN technology (look at the specs as mentioned up-thread) for a MAN/WAN purpose, as the CSMA/CA technology plainly sucks for services that require mulitple concurrent low-latency streams from a single AP)
    6) non-existent subnet handoff (all solutions are proprietary, so far), and lack of VLAN wizardry
    7) super-dumb security-- as in NONE as there are no encryption schemes, poor to no authentication (too expensive) and no session controls

    Plainly, muni-Wifi is a great idea, if WiFi itself worked, and if there were business models to sustain its deployment. It's a misapplication of the technology, politicians aside. We're just not there yet in terms of building meshes that provide excellent or in many cases, just minimally usable coverage.

    --
    ---- Teach Peace. It's Cheaper Than War.
  13. Minneapolis Wifi by Nite_Hawk · · Score: 3, Informative

    It's unfortunate that the author didn't mention the municipal wifi network that is being built in Minneapolis. So far service seems to be pretty good, and it helped rescue efforts when the 35w bridge collapsed here:

    http://blog.tmcnet.com/wireless-mobility/wifi-network-helped-minneapolis-deal-with-bridge-collapse.asp

  14. Re:ilesansfil by Madtown+PLT · · Score: 2, Interesting

    Close... but Ile Sans Fil (Wireless Island) is apparently a non-profit group trying to bring free wireless to Montreal. Check out http://www.ilesansfil.org/

  15. They're not all failures by cwgmpls · · Score: 4, Informative

    Wireless Minneapolis is rolling out nicely. It is succeeding because
    - It is not free -- but half the price of other ISP providers in the area so it is a great bargain.
    - It is a based on a Municipal Services model, where the city will be the biggest customer of the network. So even if no one signs up, the network provider will still make a profit.

    I expect future muni wifis will use a Municipal Services-based model as well.

  16. Re:ilesansfil by parchedhusk · · Score: 3, Informative

    Why bother making a comment if you don't know the language? Ile sans fil = literally island without wires, ie wireless island.

  17. Re:Putting faith in the governemt. by FranTaylor · · Score: 2, Informative

    You are mighty good at typing but I still don't see how a pipe with bits in it is any different than a pipe with water in it.

    So you are saying that because Internet usage is not metered, therefore it should be run privately? What if they metered your Internet usage, like, say, Comcast does? One could very well meter Internet usage and charge for it. Poof goes your argument.

    You've put yourself on a slippery slope and even provided your own grease. Your argument about wasteful government is unsubstantiated drivel. The government can run things very efficiently if it wants to; take a look at many small towns these days. They are running their water, fire, and school departments on ahoestring budgets, without fatcat CEO's skimming off the top.

  18. Re:ilesansfil by Anonymous Coward · · Score: 2, Informative

    Ile sans fil refers to Montreal (QC, Canada)'s free wireless initiative.
    http://www.ilesansfil.org/

    It isn't government managed. Instead, its an NPO that offers to manage the AP, if a sponsoring store is willing to purchase the AP (~100$), pay for the DSL connection (~65$/month) and an administrative fee (50$/year).

  19. Re:Putting faith in the governemt. by nine-times · · Score: 3, Insightful

    The problem is that a lot of big companies get to a certain size and power when they can afford to abuse their own customers because they are able to ensure that their customers have no choice. They form little cartels and engage in anti-competitive practices. They use their immense resources to brainwash the public and destroy any competing company, especially if that competing company offers a better product.

    When you hit that point, these companies are worse than the government. They have just as little need to be efficient as "the government", and they really don't have to please their customers anymore. The big difference between themselves and the government at that point is that the government has at least the pretense of "the public good" as a goal, whereas corporations only have "maximizing shareholder investment".

    Yes, you can choose another corporation, and you can choose another government too. But in neither case to revolutions come easy.