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Microsoft's Treatment of Google Defectors

Miguel de Icaza (Note, this Miguel is not the Ximian developer, just someone whose small life is fulfilled by trolling under someone else's name) writes "Here is a story revealing just how threatened Microsoft is by Google. While senior partners can expect the full chair experience, some lowly staffers who are putting in their notice are being escorted off campus immediately. Why? Because they've put in their notice to join Google. In Microsoft's eyes, Google is Enemy No. 1. Anyone leaving Redmond for the search leader is a threat. Not because they'll scurry around collecting company secrets — as if Google's interested in Microsoft's '90s-era technologies. Departing employees, however, might tell other 'Softies how much better Google is. If an employee is leaving for Amazon.com or another second-tier employer which doesn't make Microsoft so paranoid, they'll probably serve out the traditional two weeks of unproductive wrapping up. So if you're planning on leaving Microsoft for Google, pack up your belongings and say goodbye to friends ahead of time. There'll be no cake and two weeks of paid slacking for you."

32 of 572 comments (clear)

  1. not that uncommon by yagu · · Score: 5, Interesting

    If you're leaving these days it's not uncommon to get escorted to the door... and it's not uncommon to be a perp walk, which sucks. It undermines the fabric of trust in the workforce generally and damages individual psyche specifically. Microsoft isn't unique in this regard, though the article does seem to indicate it is Google-specific.

    If it is Google-specific it underscores Microsoft's pettiness, and maybe a little stupidity. They should enforce a consistent policy. Unless an employee has shown himself to be a bad seed, treat him (or her) with respect.

    I experienced the perp walk (layoff) after 21 years with qwest. It has garnered nothing but ill will since. The net balance of this kind of treatment is surely negative. You can handle this kind of policy with dignity. Most don't.

    While I doubt too many Google employees are leaving for the crumbling Monarchy that is Microsoft, I wouldn't be surprised if Google has similar policies and procedures.

  2. Microsoft is simply bland.. by Ckwop · · Score: 5, Insightful

    I have never worked for Microsoft and to be honest, I'd probably never want to. I think the key problem for Microsoft is that nothing they do is exciting anymore.

    I think Vista has really damaged Microsoft. Not in terms of revenue, since a sale of Windows XP is still a sale for Microsoft. No, the damage is in morale. Vista was an absolute disaster for morale. They worked for a couple of years only to ditch it and start again from the Windows 2003 Server source-code. Nothing they put in to Vista was in anyway something you can get developers energised about. Every feature had nightmarish committees which destroyed any hope of motivation. They even developed anti-features like SecurePath that nobody cares about.

    I read somewhere that Microsoft developers write something like 1,000 lines of code a year. Last-year, I contributed around forty times that to our source control at work. When you're paid so much to do so little - that has to destroy morale too. Most developers I know like to work.

    Vista is a symptom of a much deeper problem. Microsoft doesn't know how to be sexy. it doesn't now how to to be secure and it doesn't know how to please it's users. Worst of all, it doesn't know how to make it's huge base of developers happy!

    All of this makes Google a very attractive place. If all your talent walks right of your door, it isn't too long until there is no way whatsoever to fix any of the problems I've just mentioned.

    Put more succinctly, Microsoft sucks and Google rocks.

    Simon.

    1. Re:Microsoft is simply bland.. by Iphtashu+Fitz · · Score: 4, Interesting

      I read somewhere that Microsoft developers write something like 1,000 lines of code a year

      I forget if it was here on /. or somewhere else but I recall reading a story of a person hired at MS whose job was to revamp the shutdown/suspend/sleep features of Vista, mainly involving the menu options available to the user. After 6 months or so he left in disgust because of all the bureaucracy involved. He attended dozens of meetings, had something like 6 different groups providing input on requirements, menu design, etc. (but nobody actually responsible for resolving issues/conflicts) In his time there he ended up only writing a few hundred lines of code, and attended just about as many meetings.

      I would love to find that article again. It was very interesting reading.

    2. Re:Microsoft is simply bland.. by Valen0 · · Score: 5, Informative
      --
      -Valen
    3. Re:Microsoft is simply bland.. by thoth · · Score: 4, Interesting

      I'd like to add to this. I worked there for 5 years and left a burned-out husk ;) but the company did offer huge variety. Think about it - where else would you be able to work on databases, consumer internet apps, graphics device drivers, compilers, console games, etc. All in the same company. Any area you are interested in, Microsoft has a group doing it. Plus they have a fair amount of financial stability, which does count when you have dependents.

      Anyway, I'm no Microsoft apologist but if you want to work on technology, they can offer that. As for endless meetings without getting much done. Here's some news - LOTS of places are like that. My first job at a government contractor, I think I wrote one PERL script of about 20 lines in a year. There are pros and cons, you career shouldn't just be a "Microsoft sucks" knee-jerk reaction.

  3. Paid slacking by modelint · · Score: 5, Insightful

    Actually, getting escorted out the door gets you two weeks of paid slacking at home! I would consider it an insult if I weren't important enough to be shown the door in a paranoid fury.

  4. No Cake? :( by psychicsword · · Score: 4, Funny

    There'll be no cake And now the flood of portal jokes.
  5. NOT Miguel de Icaza by balster+neb · · Score: 5, Informative

    Just to clarify, the submitter is not the real Miguel de Icaza. The real one uses the Slashdot ID miguel.

  6. "Put in their notice" by nurb432 · · Score: 4, Interesting

    While that is the right thing to do, why on earth would you tell your current employer where you are going next?

    --
    ---- Booth was a patriot ----
  7. Re:what's the big deal? by Anonymous Coward · · Score: 5, Insightful

    Its not SOP. I've been through many companies, not a single one treated me or other employees this way. If someone wants to damage the company, why would they give you a chance to throw you out? They'll just do it before they put in their notice. Respect your employees and they'll treat you in kind.

  8. Re:what's the big deal? by Tom · · Score: 5, Informative

    No, it isn't.

    Everyone who intends to take anything with them is probably smart enough to make copies before telling you they're leaving. Likewise, any damage they might do can already be set up.

    The only situation where being escorted off is when the company fires someone, or when he resigns surprisingly (including to himself) in a fit of anger. In any other situation, anything you're trying to protect yourself from has either already happened, or won't happen even if you just let him go peacefully.

    --
    Assorted stuff I do sometimes: Lemuria.org
  9. Re:what's the big deal? by lukas84 · · Score: 5, Informative

    Here in Switzerland, 2 months notice MINIMUM is required by law. Most companies write up 3 months for most regular jobs, and 6+ months for senior/executive positions.

    And most of the time, you'll spend this time wrapping up your work. It's HIGHLY unusual to be suspended immediately - usually only if you stole company goods or something like that.

    When i've switched jobs, i always spent the time productively, completing documentation, instructing my follow-up, etc. pp.

    American working culture always looks very strange to me :)

  10. jumping on the bandwagon here by jollyreaper · · Score: 4, Interesting

    I've been twiddling with computers for a long time now. For me, Microsoft has always been like Churchill's definition of democracy -- it's the worst operation system (for the general public) except for all the others that have been tried. Yeah, macheads could argue that the OS* flavors are great but so many people would never even bother taking a look due to the premium price paid for the hardware. And Linux on the desktop? That was as far off as fusion power plants. Nothing Microsoft did was particularly elegant but you just sucked it up and dealt with it. What other choice did you have?

    Well, it seems like Microsoft has really gotten itself in a bind. I think it's certainly possible for them to reverse course and right things for the company but I don't think it's plausible. Not that they're going to evaporate tomorrow, just that they've peaked and are entering a shallow and prolonged decline. Why is this? Because the very kind of corporate culture change that would allow Microsoft to get lean and agile is an affront to the power structure. I love Orwell's quote on this sort of thing: "The point is that we are all capable of believing things which we know to be untrue, and then, when we are finally proved wrong, impudently twisting the facts so as to show that we were right. Intellectually, it is possible to carry on this process for an indefinite time: the only check on it is that sooner or later a false belief bumps up against solid reality, usually on a battlefield." In this case, substitute "marketplace" for "battlefield."

    The poster above nailed it when they said that Microsoft's products aren't exciting and thus the company itself is not an exciting place to work for. Why is it that Microsoft has to buy innovative companies instead of spinning off ideas from internal skunkworks? Because the corporate culture smothers innovation in the cradle.

    So now we're seeing a mixture of interesting trends. Ubuntu has really made desktop Linux practical for the average Joe, I'd say 90% of the way there. That last 10% is up to the 3rd parties, bundling drivers so that a non-tech can go to the store, buy a widget, take it home and have it work right out of the box. We've got ridiculously low-priced laptops, both the OLPC and that new one from Asus. We've also got more encroachment from smart phones, PDA's, etc. These are all devices that are taking over activities that used to be wedded to PC's, big, bulky desktop machines running Windows. We've got open source office applications that can run native under Windows or Linux. They will only improve in time. Google is spitting out innovations left and right.

    While making future predictions in the computer arena is a fairly silly thing to do, I'll go out on a limb and say that Microsoft is in serious trouble here. In order to overcome these dangers, the Microsoft kakosarchy will have to go away. Otherwise I think we're looking at a long, slow withering.

    --
    Kwisatz Haderach
    Sell the spice to CHOAM
    This Mahdi took Shaddam's Throne
  11. Re:This is an excellent example of... by plopez · · Score: 4, Insightful

    How does it benefit Microsoft?
    What makes you think it was a rational decision? Not all business decisions are rational. Far too often they are driven by a desire to control, frighten the employees and/or stroke the egos of managers.

    --
    putting the 'B' in LGBTQ+
  12. But *is* Google really that good? by Peter+Cooper · · Score: 4, Interesting

    I don't want to cite references, so just take this as anecdotal, but judging from comments from people who've left Google, and some other Silicon Valley commentators, I've recently been getting the impression that working at Google isn't really that great (at least, no better than MS). Supposedly there are too many people for too few profitable projects (remember where 95%+ of Google's revenue comes from) and thousands of people are, allegedly, working on projects that are going nowhere. I've also heard that since the IPO, a two-tier kind of environment has built up between the rich, old employees and the new ones.

  13. Why give notice, then?Resign effective immediately by JonTurner · · Score: 4, Insightful

    Giving notice is a courtesy to the company and it must be earned.

    >>If you're leaving these days it's not uncommon to get escorted to the door...

    Then, if this is standard practice at your company, do not provide notice. Just quit, walk out, and never look back.
    Clean out your office over the preceeding week, then simply say to your manager on the last hour of your last day "I quit, effective immediately. I'm not coming back tomorrow, and I did not give notice because of the poor way this company responds to those who resign (e.g. "perp walk"). Goodbye and good luck." Or just send them an email over the weekend. It might sound harsh but if they truly respond this poorly to resignations, you have nothing to lose anyway.

    The funny part is, I'll bet the clueless executives have had at least one profanely expensive "retreat" this year where they listened to expensive consultants's opinions on boosting employee morale and/or commitment.

  14. Re:what's the big deal? by MoonBuggy · · Score: 5, Insightful

    But the story is that MS is not doing this for security, they're doing it to prevent 'defectors' taking others with them. I really can't even begin to get inside the thought process of whoever had this idea - who seriously thinks "Hmm, good employees are leaving because they think another company is a more pleasant place to work, we'd better make sure the secret doesn't get out" rather than "Hmm, good employees are leaving because they think another company is a more pleasant place to work, we'd better see if we can find out what we're doing wrong and perhaps work on fixing it".

  15. Agreed, but still a violation of trust by Exp315 · · Score: 4, Insightful

    I agree, it is very common. I think most HR consultants advise companies in competitive industries to escort fired or quitting employees to the door immediately, giving them no chance to do any damage. The thing is, I still think it's wrong. It's a unilateral violation of the trust contract between employees and the employer. Employees are trusted with the most sensitive information and assets of the company while they are working there, and it would be easy to abuse that trust. Any employee who is planning to leave, or who getting the vibe that they could be laid off, could be stocking up on sensitive info or doing other damage if they wanted. What stops them? Nothing but mutual trust and the value of personal reputation. When the employer violates that trust contract by treating the employee badly and showing that they have no trust, that is being communicated not only to the mistreated employee, but to everyone else who still works there. Only future badness can result. As an emmployer, I'd rather demonstrate trust in my employees and take the chance of an occasional hit from a bad one.

  16. Re:what's the big deal? by Pensacola+Tiger · · Score: 5, Insightful

    So Microsoft is now treating employees the same way they treat customers?

  17. Re:what's the big deal? by The+Second+Horseman · · Score: 5, Funny

    It's not so much a working culture. It's more like watching one of those nature documentaries where the slower and weaker animals are getting run down and eaten, or wander into quicksand and drown. If you're lucky. In some areas, it's positively Dickensian.

  18. I HAVE IT!!! by denzacar · · Score: 5, Funny

    Why don't you just lie?

    Like... you know... when they ask you... you tell them that you are going to work for McDonald's, or that you are dieing from AIDS or something.

    My favourite would be a rare form of Ebola virus. Make sure to cough from time to time.

    --
    Mit der Dummheit kämpfen Götter selbst vergebens
  19. Comment removed by account_deleted · · Score: 4, Informative

    Comment removed based on user account deletion

  20. Re:what's the big deal? by DeBattell · · Score: 5, Interesting

    Unfortunately this is not always true. I worked in a computing lab at the University of Tennessee in the 90's. We had a girl who came in to do backups every evening. She put in her notice one day, served it out, still making the backups. After she left, she logged in with the still-unchanged root password and trashed our systems. And it turned out the last few "backups" she made were blank. I guess she was pissed about something; we never firgured out what.

  21. Re:what's the big deal? by giafly · · Score: 4, Insightful

    Everyone who intends to take anything with them is probably smart enough to make copies before telling you they're leaving. Likewise, any damage they might do can already be set up.
    True. But if they have done as you suggest, and not taken enough care when deleting the private files on their disk to defeat a specialist data recovery company, then you have a slam-dunk lawsuit against their new employer. You may also find out what they were offered before your other good people are head-hunted. And if they have a company-provided cellphone, the contact details on that are gold dust.

    So you really don't want to leave them alone with their PC or phone.
    --
    Reduce, reuse, cycle
  22. Writing code is easy. Debugging it is hard by Moraelin · · Score: 4, Insightful

    Just counting lines of code can be highly misleading:

    1. IIRC that was a flawed metric anyway. That was final number of lines of code, divided by developpers, divided by time. It just isn't the same as what you seem to think it means. E.g., lines of code changed or refactored or whatever, would not be counted in that number.

    Judged by that kind of a flawed metric, my contribution to some projects would actually be a negative number of lines of code per time unit. E.g., each time I moved someone's copy-and-paste code to its own method and replaced it with a call... well, let's say it was in 3 places, 20 lines of code, replaced with a method and a call each. That's minus thirty-something lines of code in a quarter of an hour by that metric. Am I the worst programmer ever, or what?

    I'm sure CVS counts them for yours, though. So you're not comparing the same number.

    Now I'm not saying that that alone accounts for that kind of a difference, but it's a start.

    2. Just writing code is easy. It's debugging it that takes a lot of time. So the limiting thing is really how well you want that code to work. Going from, say, 90% caught bugs to 95% can easily double your development time on the whole... and thus halve your average lines per year.

    Yes, I know, it's MS, but they still have a policy to not ship with known bugs. (Though obviously the unknown ones are more than enough in their own right.) So they'd inherently have less lines of code per year, compared to, say, Google which is officially a perpetual beta.

    3. Lines of code / time doesn't scale linearly as the program complexity and team size grow. In other words, you can't just add man-months.

    I thought I was so smart too in college, when I could write a program or module of several hundred lines of code in a day. But then that was the whole program, that was the whole complexity, and I was the whole team. That's the easy scenario.

    Now move to something the size of Vista and it's just not the same thing any more. Now you suddenly have to deal with stuff like how your code works together with Tom, Dick and Harry's, what they want from your code, and what you need from theirs. There's a lot of overhead just to synchronize it all, document it all, learn other people's APIs, and deal with the increasing level of mis-understanding each other's interfaces.

    Now I'm not saying that MS is necessarily the paragon of efficient coding anyway, but I am saying that a lot of people waving that number around... just aren't qualified to make that judgment. They've never actually worked on something that size, and that total team size. I've seen teams hit a wall and get bogged by the fact that each time one guy changes something, it broke some other guy's code, long before being anywhere near the size of MS or of Vista.

    4. Well, I also don't like that metric because I've seen people actually abuse it. Not all lines of code are born the same.

    E.g., my good coleague Wally would have topped that metric easily, because the guy just copied and pasted everything in sight to make it look like he's doing something. Not only he had whole open source projects pasted into his code tree, but also such surrealistic stuff as: a Swing (standalone GUI framework) file chooser dialog hidden deep in the source code of one of his EJBs (server-side thing.) That thing didn't serve any purpose. It was just there to inflate the number of lines of code he supposedly produced.

    Replacing that monstrosity with something smaller and simpler, not only cut down the size (hence, less average lines of code per year for the team, ya know), but also made it run around 40 times faster.

    You can also inflate the number of lines of code arbitrarily by just liberally mis-applying patterns. Just have everything get packed in a decorator, made by a factory, which is a singleton, register it with a manager, etc, etc, etc. The number of lines of overhead can be grown arbitrarily, without actually adding any functionality. And past a size wit

    --
    A polar bear is a cartesian bear after a coordinate transform.
  23. Re:what's the big deal? by Anonymous Coward · · Score: 4, Insightful

    Maybe you referred to her as a "girl?"

  24. Re:what's the big deal? by dotgain · · Score: 5, Funny

    My guess he's self employed and has split personality disorder.

  25. Unproductive 2 weeks of wrapping up???!!! by bartwol · · Score: 5, Insightful

    they'll probably serve out the traditional two weeks of unproductive wrapping up

    Said like a lousy manager, or one who doesn't appreciate what people actually do, or somebody who never worked in a large enough organization to appreciate the true cost of attrition, or I don't know what...

    Excepting the departures of Truly Useless People, those last two weeks are somebody's last chance to find out that which you don't know about that which you are about to inherit. I am so sick of watching stupid managers and stupid successors squander that invaluable last chance because they act like scorned girlfriends or just don't understand the true value of even people who would leave, and the undocumented knowledge they carry in their heads.

    I've never met a leaving person who wouldn't be helpful in his own succession. Most, in fact, are incredulous as to how little anybody seems to care about the invaluable knowledge they are walking away with, and how much more difficult their successor's lives will be for the ignorance.

    Shape up, managers and everybody else. Those defectors leaving your ranks should be more valuable to you in those last two weeks than in any other two weeks of their employ.

  26. Re:what's the big deal? by vidarh · · Score: 5, Informative
    Of course comparing it with involuntary servitude is ridiculous. It's a contract. As long as there is mutual consideration, calling it involuntary makes no more sense than calling any other contract term involuntary. Certainly noone can force you to serve out the time, but you can expect consequences if you don't, just as with violating any other contract term.

    Note that in all countries I'm aware of that have longer notice periods a) it can be waived by mutual agreement, b) you can usually remove it from contracts as long as you provide sufficient consideration - typically that consideration must be greater to the employee as it's assumed the employee negotiates from a position of weakness unless it's a very high level position, c) it's mutual - that is, you have legal protection to ensure you at the very least get paid for the full notice period even if you get fired, and often to guarantee you actually is guaranteed the right to go to work during that period (though it's getting more common for workplaces to negotiate for some types of employees to leave immediately while still paying them).

    In Norway the typical notice period is 3 months, and an employment contract that says elsewhere needs a LOT of care to be valid unless it's part time/fixed term contract or seasonal work. Basically, the employer would need to offer to compensate you for it, and just offering to pay for it regardless likely wouldn't be enough, as you have right to work during the notice period, not just to get paid.

    And while certainly some of the motivation is gone while serving out your notice period, I've personally never seen someone be unprofessional about it - people do stick around and do their jobs properly, because it's what they were contracted to do. As the other poster I find US working practices completely bizarre.

  27. Re:what's the big deal? by Chapter80 · · Score: 5, Insightful
    When deciding whether to terminate someone immediately or let them serve out their two weeks, obviously there's an issue of trust (and as you said, they could have already taken stuff). But it's ALSO an issue (more importantly) of the perception of the SURVIVORS.

    By escorting someone out, it could be an intentional signal to the other employees that you take this rivalry seriously. Or by letting them work the two weeks, it could be a signal that you are employee-friendly and there are no hard feelings. But the main concern really needs to be about how the remaining employees feel. There should be little concern about how the departing employee feels - except that it's often not a good idea to make enemies.

  28. Re:what's the big deal? by WilliamSChips · · Score: 4, Funny

    Have you never watched the Jetsons?

    --
    Please, for the good of Humanity, vote Obama.
  29. Re:what's the big deal? by Cairnarvon · · Score: 5, Informative

    Switzerland has a lower unemployment rate than the US. 3.3% compared to 4.7%.