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How Not to Build a Cellphone
Jamie found an NYT story about a new t-mobile Shadow phone which starts off by talking about how Apple is changing the phone game by wrestling power from the carriers, and then discussing what could be a reasonable piece of hardware. And then how it is wrecked by software. The phone has wait screens, a task manager, odd error messages etc. Makes for an amusing read.
I've never found one that's well-designed. They may exist, but I've never had or seen one.
What I want:
1) The ability to turn the volume up or down in a wider scale than they give us. If I can't hear someone with the volume at max (usually when they're on a landline), the scale needs to go higher. My phone goes up to five; it should go up to eleven. It's a device whose principal function is the capture and transmission of sound, yet it has ONE thing you can control about the sound: inbound sound volume, in a limited range. This is ridiculous. This is stuff that could be included essentially for free, since it's all software that doesn't take much processing power. For instance, it'd be nice to have some sort of intelligent parametric EQ. Sometimes you get someone on the other end with a sucky headset and it'd be nice to be able to fix it yourself or have the phone do it for you.
2) The phone to tell me what the hell it's doing signal-wise. I've been standing on top of a mountain and looking over a canyon at a cell tower (~2 miles distant) and have no signal. Sometimes calls get dropped even though I have four "bars" of signal. Is it a SNR problem? The phone trying to do a tower swap and failing? Who the fuck knows? Give me frickin' iwconfig, please. It's like the Windows boot sequence. Either it works or it doesn't, and if it doesn't, who knows what went wrong. But Windows at least has Safe Mode...
3) A phone that doesn't fucking break. My old phone had a keypad that kept going bad. My new phone now thinks that there's a headset plugged into it when there's not. Sometimes it thinks I don't have a SIM card in it.
4) I hesitate to suggest this since they seem incapable of getting even simple things right, but replace SIM cards with SD cards (they're effectively a commodity now, $20 for 2GB). Poof, instant long-play pocket audio recorder!
Because they want a good quality camera, phone, PDA, laptop, etc. not a all-in-one gadget with a mediocre everything?
Ya but for every one of you, there are ten non-technical people for whom the phone/pda/camera/laptop/mp3 player/blender/sink is good enough. For some people the utility of having a swiss-army-phone outweighs that of having a specialized device because they don't care about quality, just something that gets the job done.
According to the article, it is:
(The 20 key hardware is the same used by Blackberry and Sony, by the way, and generally works pretty well... certainly a lot better than T9.)
But, what were they thinking going with MS Mobile?
For the US market, what choice did they have? Apple, PalmOS, and Blackberry can't be licensed, Symbian is likely expensive and nearly as messy as Windows Mobile. And they didn't have the time and resources to do their own Linux-based system. So, for a smartphone like that, Windows Mobile is the obvious choice for companies like HTC and T-Mobile right now. You can't fault them for that.
With Android, of course, they do... let's hope that T-Mobile is smart and makes that choice. HTC (the maker of the Shadow) is already on board with Android...