Why Trolls and Flames Happen
AnonymousHack writes "New Scientist examines why people are in general more rude and abusive online. 'Psychologically, we are "distant" from the person we're talking to and less focused on our own identity. As a result we're more prone to aggressive behavior' says one psychologist, who also cites research showing messages received by email are always perceived more negatively than on the phone." Just more proof for the Greater Internet F***wad Theory.
Use Firefox. Use the Greasemonkey script Google Groups Killfile to eliminate MI5 and whatever else from Google Groups.
http://www.getfirefox.com/
https://addons.mozilla.org/en-US/firefox/addon/748
http://www.penney.org/ggkiller.html