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Worry Over VZW, Sprint Phones' 911 Alarm
[TheBORG] writes "An Austin woman who dialed 911 recently discovered what she said could be a fatal flaw in some new cell phones. She called for help when she arrived at some vacant property she owns in east Austin and found her security chain gone. She grabbed her new Verizon Wireless Casio G'zOne phone, which to her horror made an audible alarm when she called 911. Fearing vandals were still on the property, she hung up and hid, then put her hand over the earpiece and dialed again to muffle the sounds. A Verizon Wireless spokesperson says it's mandatory according to Section 255 of the Telecommunications Act. The FCC says Section 255 of the Telecommunications Code requires that phones let a caller know a 911 call is underway, but does not require an audible alarm. This thread on Howardforums.com mentions that the alarm is present on new Sprint phones too."
Maybe the first thing she should do is put the non-emergency police number on her phone so she doesn't have to tie up an emergency line with this bs.
We have the non-emergency police number programmed, just because we want to talk to a real officer and not put on hold to talk with some dumb 911 operator who makes us repeat our address 10 times and other dumb questions. We had a house burn down in front of ours, because it took 911 over 15 minutes to answer. I could have walked to the fire station quicker. We then discovered the non-emergency number and can get an officer here less than a minute any time. Its a real pleasure to talk with a real officer who has a clue what I need help with too. 911 operators don't have that quality.
Hm, a woman alone on vacant property with the suspicion that there are bad people there? Yeah, you're right, there's no potential for emergency there. Honestly, sometimes I wish Slashdot didn't allow AC posts. It would solve a lot of hot wind problems like this one.
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I have had several police officers in several different municipalities (even Chicago, which is quite understaffed and full of very real crime) tell me when I call the non-emergency line to call 911. They say that they would much rather respond quickly to even what seems like a minor problem so it doesn't become a major problem.
If I had mod points I'd mod you troll. I hardly ever do that, but really, you're just picking a dumb fight.
Of course, I'm the putz who bit on it
It is pitch black. You are likely to be eaten by a grue.
I wonder how much this really has to do with the carrier. Personally, I would think that it has more to do with the phone manufacturer. I know that my cell phone (LG Chocolate flip) makes a sound when you dial 911.
I'm pretty sure that when the phone companies make a contract with a carrier, they just slap some crappy branding all over it, and (for me on Telus anyways) disable every feature that they possibly can, then charge you to use thier "service" (ie. disabling bluetooth file transfer so that you can't put ring tones on without paying them; Making it so that mp3's you store on the memory card cannot be copied to the phone internal memory, again so that they can bend you over for $3.00 + download fee for a ring tone.) I fucking HATE Telus.
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Does a giant exclamation mark appear over your head too?
112 is the GSM emergency number. The GSM standard mandates that it should work no matter where you take your GSM phone.
It happens to also be European wide emergency number for all lines, landline and mobile, (though many member states have their own number, and have implemented 112 as an alias - for example, in the UK 999 is considered the emergency number; but that's not relevant here. The context is mobile phones, and 112 is the GSM mobile emergency number. It works in Europe, it works in Korea, it works in Australia, it works in the US - on GSM networks.
You are not alone. This is not normal. None of this is normal.
>Honestly, sometimes I wish Slashdot didn't allow AC posts. It would solve a lot of hot wind problems like this one.
It may not be obvious to you, but AC posts are vital to slashdot IMHO. I often post things from work AC that are about my employer, or contain relatively privileged information that I would like the community to know without being readily traceable to me. Yes they are also used for abuse, but these are quickly modded -1.
When I have mod points I specifically look for insightful or informative AC posts, as I have to post AC for some of my best comments.
Unfortunately it would be criminal to remove it, thanks to Congress.
Now the article says the FCC doesn't require a loud tone, which is technically true. Unfortunately the Telecommunications Act DOES require a loud noise of some type, so that blind people are aware that they've dialed 911.
This is a mandated "accessibility" feature. The FCC says they're free to remove the "alarm" but at best they could replace it with a loud voice announcing "you're calling 911!" which I don't think would help.
In this case Congress deserves the blame for passing a law without thinking of the consequences. They demanded that all phones make it clear to blind people that they had dialed 911, and the only way to do that on phones without a Braille interface is a loud noise of some form. No matter what the FCC says about the alarm not being "required," some form of loud noise IS required.
Scenario: Criminal breaks in. You hide behind/under the bed, dial 911 and throw cell phone into closet. It yells "I'm dialing 911". Criminal yells, "No, I'll kill you first", goes for closet. You shoot the bastard, saving your tax dollars being wasted on a trial. It's all caught on the 911 tape, and investigators conclude you were in direct fear for your life and acted appropriately.
Next, you sue the Cell phone company for putting you in danger and giving you the emotional distress of having to kill a human being, resulting in your retirement fund being fully funded early, and you moving to the Bahamas to live a life of ease.
HexaByte - he's a square and a half!
What amuses me is that they call a loud SOUND an "accessibility feature" for the disabled, ignoring the fact that it does us deaf folks no good... In fact, it might be MORE dangerous; I might not have heard the "alarm" and left it going... and for those asking what a deaf guy has a phone for, 911 is it. Even if I can't hear the operator, I can keep repeating the important info {location, problem, situation} until someone shows... assuming the bad guys don't hear me or my phone first.
If the jerks had really considered the entire subset of disabled, they might have realized that a "vibrate" pulse every 3-5 seconds is the only solution for both deaf and blind people.
I'm not asking them to bend over backwards for me; I'm just asking the FCC to put more thought into these regulations.
Don't tell me to get a life. I'm a gamer; I have LOTS of lives!
Could you describe what, exactly, the European brands have to offer that solves our problem? Somehow, I don't think paying a whopping premium to call a mobile number from my landline is a solution. If that happens, I'll just stop calling mobile numbers altogether. I'm perfectly happy with T-Mobile except for the lack of a PDA-phone that performs well enough to make it usable, and the lack of UMTS. Both of those are supposed to be fixed early next year. I'd like to see any European plan that provides me with 700+ minutes of unlimited calling and a data plan for two PDA phones at less than $100 per month.
I'm not taunting you or trying to argue. I just really want to know what it is the European competition offers that I'm missing.
GreyPoopon
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Why is it I can write insightful comments but can't come up with a clever signature?
In other words, if X is less than the cost of a recall, we don't do one...
--- Hot Shot City is particularly good.