Microsoft Faces Fight Against Online Office Rival
bharatm writes "It's now been a decade since Microsoft bought Hotmail, the web-based e-mail service, for about $400 million. Now Sabeer Bhatia (the site's co-founder) is challenging the software giant's core $20 billion office desktop business. Yesterday Sabeer Bhatia released a free online rival to the bestselling Office suite of applications that will allow users to view, share and edit documents from any computer. 'Designed to help consumers avoid expensive upgrades and to foster collaboration on a secure internet platform, Live Documents matches features found in Office 2007, the most recent version. It will be given away to individuals with 100MB of free data storage space per user. Companies will pay for the system, either hosted remotely or on an internal server, at a discount to Microsoft's licensed technology.'"
The company I work for has been using all online docs for the last 7 years. Around 4 million documents and a few hundred thousand dollars saved later, I don't think it's that ridiculous of an idea.
About a year in, we added a plug-in to store backup versions of the docs on the user's hard disk to supplement the auto-save (in the case of a lost connection during editing, which of course does happen occasionally) - but other than that things have pretty much "just worked". Honestly, the docs have caused less problems than we used to have with Word: there's nothing to configure incorrectly, there's no choice about where to save, there's nothing to install, and there's far fewer features to abuse. It's much easier to protect the user from themselves and to enforce business rules in documents. As a bonus, users can work from home without buying their own software, or having compatibility hassles.
Pretty much everything our users do is done using a browser and hosted centrally; it has been an unqualified success and an IT dream. I can't imagine how much pain we've avoided by missing 5 generations of new Word problems. I think back to the time when we had to install apps on every machine, and I shudder.
Let's not stir that bag of worms...