The 5 Users You'd Meet in Hell

cweditor writes "The Know-It-All. The Finger-Pointer. The Whiz Kid. "Just as a zookeeper cares for his monkeys one way and his rhinos another (we kid — sort of), so too should IT tailor its responses to fit the individual styles of its end users," according to this Computerworld "rogue's gallery of users (and one angel)". Includes advice on how to best deal with the most common types of users, without having to run screaming into the night. Expect sometime soon to also see reader feedback offering other ideas (and, oh, perhaps some disagreement with the article's)."

Comments

Re:Surprisingly common

[crabpeople]

It doesnt really matter what your usability studies say, a one button mose is really annoying. Whats even more annoying is people who have started to dual boot macbooks which only have one mouse button on their trackpad (!!). In addition to this, you cant tap the pad, like every single other computer, and have it count as a click. You have to use this huge ass stupid button that constantly reminds you that there should be two.

Its more in a long line of apple usability nightmares. The ipod has no off button, so it "sleeps" and drains its battery in a matter of days.

"The worst are users (about 5%) who always click both buttons at the same time"

So the mac solution is to redesign the entire interface for 5% of idiot users. Man, if apple was a car company they would swap the gas and break because steve jobs is left footed. Its a cult, and a million studies arent going to change the reality that steve jobs is just trying to be "different" and teaching stupid lusers the wrong way to go about doing things (i define wrong as contrary to established conventions).

"First, all systems ship in single button configuration, so developers almost never require right-clicking for any action."

Yeah, thats why it takes so long to do even simple things on a mac. You have to hunt for menus in unrelated places instead of merely right clicking on the exact thing you want. For macophiles, different ALWAYS means good. People like you just cant admit that a one button mouse is a completely stupid idea and is single handedly regressing computers back to 1986. Maybe apple can come out with monocrome displays next. Sure would save developers from designing complected guis!