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Dell's Linux, IT Re-Invention

jcatcw writes "An IDG analysis of Dell's attempts to reinvent itself concludes that there are some positive results, but there are problems with the company's supply-chain management and support. One area analysts want to see more improvement: the company's Linux business. 'Jeremy Cole, owner of Proven Scaling, a small consulting firm with offices in the US and UK ... is satisfied with Dell equipment, but said the company needs to show more support for open-source applications and the Linux OS. "It's clear that Dell cares about Linux, in that all their server-class hardware is well-supported by the Linux kernel and they have many people dedicated to making sure that's the case. However, it's not good enough just to boot," Cole said.'"

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  1. Re:Consistency by mr_mischief · · Score: 3, Insightful

    ...and Linux, which TFA is about. I'd call that a "non-Vista option".

    Also, if someone has an OS preference and is the IT department or has purchasing power in the IT department, one should be able to install the preferred OS. Solaris, FreeBSD, OpenBSD, NetBSD, Suse, OpenSuse, Mandriva, PCLinuxOS, RedHat, Fedora, Debian, Ubuntu, Knoppix, eComStation, QNX, Windows XP, Windows Server 2003, and probably a hundred other non-Vista OS distributions will install on most Dell server and desktop systems.

    If world-class OS support is necessary, it's probably best to sign a contract with an OS vendor or a third party specializing in supporting the OS. Depending on a hardware vendor to support the OS is kind of risky anyway.

    I've had RedHat and Mandriva on lots of PowerEdge and Optiplex systems, and I've never gotten Dell's permission or asked them for support. The only companies that make hardware that should be your final stop for supporting software are companies like IBM, Sun, SGI, or Apple that make the hardware and software both.