Google Apps Slow to Replace Competition

ericatcw brings us a Computerworld article about how businesses are still hesitant to switch to Google Apps as an alternative to Microsoft Office. While a Google spokesman claims "millions of active users", only "several thousand organizations" have paid for the Premier service, which was launched earlier this year. From Computerworld: "'If we deploy it correctly, Google Docs can replace some [of] our Office apps -- but not all of them,' said Les Sease, IT director of Prudential Carolina Real Estate in North Charleston, South Carolina. Sease would like to switch everyone over completely to Google Apps. But first he would like to see better synchronization between Google Apps and mobile devices, shared online file storage similar to that of Apple Inc.'s .Mac, as well as a simple desktop publishing tool similar to Microsoft Publisher."

Comments

Domains Apps better

[xant]

Our company is in the middle of switching to the Email/Calendar apps for domains. We anticipate it's going to be an order of magnitude cheaper than the labor costs of maintaining our own exim-based system, with much better quality of service to boot. It's also a fraction the cost of equivalent hosted solutions. So far we haven't found any missing features in the front or the backend; our company relies heavily on email, both internal and outgoing; if it can meet our needs, it can meet almost anyone's. Plus, the user interface of Gmail is just brilliant, and I anticipate the conversations feature, alone, will be a huge boost to productivity for our company. (This company sends about 10x as much email as any place I've ever worked.)

The online Doc/Spreadsheet/Presentation apps, though, I have absolutely no interest in. The features simply aren't there; neither is the responsiveness. OpenOffice will work just fine for us; I plan to push for a switch to that over the next year.

The cold, hard truth

[Cleon]

Mostly just for the hell of it, I recently started using Google Apps to document some of my personal projects. I've largely been using the Word Processor and Spreadsheet, though I messed around with the "Presentation" application a bit. I can easily see why it's slow catching on: Because the Google Apps suck.

Don't get me wrong; I like the idea behind Google Apps, and with some work I think they could be a contender for MS Office and OO. However, they still need a lot of work. The "Word Processor" is nothing more than a basic html editor; its functionality is roughly on par with WordPad. The Presentation and Spreadsheet apps seem a bit farther along, but they still have a ways to go.

What I do like about it:

• Export to PDF, Word, ODF, etc--but OO does that, too.
  
• The revision history view. Very convenient.
  
• The collaboration features - much more straightforward than MS Office or OO
  
• Interface is very smooth and quick, and with some work it could take on Sharepoint.
  

So it's got potential, IMO, and with some work it very well could be a contender. But it's not there yet. Google needs to stop, look harder at the functionality of the office suites already out there, and focus on enhancements to bring it up to date. Then in a year or two, they'll be in a better spot to compete with OO or MS Office.