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Microsoft Giving Xbox Live Users a Free Game

Posted by Soulskill on from the angered-texans-inconsolable dept.

Earlier this week we covered the Xbox Live outages over the holidays. Several users have pointed out that Microsoft has acknowledged its lack of performance, and is now offering a free game to compensate its users. Unfortunately for Microsoft, disgruntled patrons have already filed a class action lawsuit over the recent difficulties. Quoting the PC World article: "Xbox Live general manager Marc Whitten said that the problems with Xbox Live downtime were caused by an influx of new users who had gotten an Xbox 360 over the holidays. It's been a record-setting season for Xbox Live. 'This included our largest sign-up of new members to Xbox LIVE in our 5 year history and just yesterday you broke the record for the single biggest day of concurrent members ever on the service,' said Whitten."

1 of 265 comments (clear)

  1. Microsoft Blasting by sporktine · · Score: 1, Flamebait

    I come to slashdot after a long time ignoring the crap flinging here and lo and behold I see Microsoft attempting to act responsibly and try to give something back to the users they acknowledge they did not serve properly, and people still waste their time writing trash.

    1. microsoft is apparently doing something about it on their own EVEN THOUGH SOME DOUCHE is trying to get free money from them because their game didn't work for a couple days. Waah waah waah.

    2. you accept an agreement that says if the service doesn't work all the time, you give up responsibility.

    3. Xbox live is one of the few services that actually has a customer service line. IN THE US. Your dell, dude, doesn't even have that.

    4. go outside and play.

    5. They don't have to do a DAMN thing about it and most people would still accept it.

    6. Lemme guess, if Google had a game console, it would always work perfectly.

    7. Did you notice that nintendo shipped thousands of wiis with faulty video cards? I have one, it sucks, i'm sending it back, but thems the breaks. Are you telling me that you have never bought a new complex electronic item and had it not work properly and had to replace it? is that unique to microsoft?

    8. I think that it's obvious that they realize that they need to serve their customers to keep them, and that xbox and live are a big part of that. if it wasn't they wouldn't even bother.