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10-year-old Microsoft Ticket Resurfaces?

Posted by ryuzaki0 on from the still-faster-than-your-mortgage-banker dept.

Ian Lamont writes "Microsoft is apparently taking seriously a blogger's claim that a Microsoft tech support employee called back to check on a 10-year-old BSOD trouble ticket. The anonymous blogger suspects someone at Microsoft typed "1/8/08" into their tracking system for the date of a follow-up call, instead of "1/8/98." Microsoft told Computerworld support cases "are reviewed regularly so that we can ensure we're resolving customer issues in a timely fashion — regardless of the callback commitment set by the agent. Nonetheless, no system can ensure complete accuracy."" To be fair, this is all unverified, so choose to believe at your own risk.

8 of 257 comments (clear)

  1. heh, interesting disclaimer by Anonymous Coward · · Score: 4, Funny

    To be fair, this is all unverified, so choose to believe at your own risk.


    This is slashdot. The article is critical of Microsoft. Of course they will believe.
    1. Re:heh, interesting disclaimer by El+Pollo+Loco · · Score: 5, Funny

      I believe I can fly
      I believe I can touch the sky
      A blue screen every night and day
      call MS and yell away

      I believe they will call
      I see them calling 10 years down the road
      I believe in MS
      I believe in MS

    2. Re:heh, interesting disclaimer by SpaceLifeForm · · Score: 5, Funny

      Even if it's not true, the real question is:

      After ten years, has Microsoft fixed the bug yet?

      --
      You are being MICROattacked, from various angles, in a SOFT manner.
    3. Re:heh, interesting disclaimer by idontgno · · Score: 4, Funny

      Yeah, I was going for the lame anti-MS joke.

      What saddens me is that the only moderation I've gotten up to this point is +1 Insightful.

      /. moderation makes Baby Jeebus cry.

      --
      Welcome to the Panopticon. Used to be a prison, now it's your home.
  2. Clearly not their fault by Thanshin · · Score: 4, Funny

    Microsoft actually answered in time and slashdot reported the news ten years late.

  3. I call BS. by RandoX · · Score: 4, Funny

    Nobody EVER calls back.

  4. Re:This one time at band camp... by tristian_was_here · · Score: 4, Funny

    You will if it's Ballmer on the other end.

  5. Calling to close it after 10 years because... by MahariBalzitch · · Score: 5, Funny

    The tech finally found the solution for the BSOD:

    Microsoft Tech: "Hello, I found a solution to your BSOD problem".

    Customer: "What is the solution that it took you 10 years to find?".

    Microsoft Tech: "Upgrade to Windows Vista. Have a nice day!".

    Customer: "Fucker...".

    --
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