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10-year-old Microsoft Ticket Resurfaces?

Posted by ryuzaki0 on from the still-faster-than-your-mortgage-banker dept.

Ian Lamont writes "Microsoft is apparently taking seriously a blogger's claim that a Microsoft tech support employee called back to check on a 10-year-old BSOD trouble ticket. The anonymous blogger suspects someone at Microsoft typed "1/8/08" into their tracking system for the date of a follow-up call, instead of "1/8/98." Microsoft told Computerworld support cases "are reviewed regularly so that we can ensure we're resolving customer issues in a timely fashion — regardless of the callback commitment set by the agent. Nonetheless, no system can ensure complete accuracy."" To be fair, this is all unverified, so choose to believe at your own risk.

4 of 257 comments (clear)

  1. Windows 98 experiences by boxlight · · Score: -1, Offtopic
    Wow 1998 -- was that 10 years ago already? I remember having very fond memories on Windows 98, actually. I used to do Delphi development all day, and Win 98 used to crash on me at least 2 or 3 times a day, but it was really nice and fast on my computer (which was probably about a 333 GHz Pentium 2).

    Pretty nice product, Windows 98. Other developers were either using Windows NT (which was slow and a nightmare to configure and keep running), or relatively early Linuxes (which was stable, but (IMO) mind bogglingly difficult to use -- I spent an entire afternoon once trying to get a Caldera installation to change screen resolution or mount a CD).

    Windows 98 was actually pretty ok. It's all I used until Windows 2000 came along.

    Just FYI, I'm now all Mac OS X and loving it. ;)

  2. On a related note by Critical+Facilities · · Score: -1, Offtopic

    I finally got First Post on an article! Woohooo!!

    Signed,

    BillG (1342)

  3. What exactly ARE the risks? by spun · · Score: -1, Offtopic

    Will someone throw a chair at us? Maybe Bill Gates will "buy us out" a la The Simpsons? Sounds scary, I think I'll believe something less risky. "Little crumb donuts are delicious," that's not a risky belief, is it?

    --
    - None can love freedom heartily, but good men; the rest love not freedom, but license. -- John Milton
  4. Typical /. FUD by thanksforthecrabs · · Score: -1, Offtopic

    What a waste of electrons this site has become. What's with the mobile page being updated once every day or two?