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Interview with AT&T on BitTorrent Filtering

An anonymous reader writes "Slyck is running an interview with AT&T's Vice President of Legal Affairs, Jim Cicconi. AT&T discusses the latest in their effort to filter, however one interesting point tends to show they aren't moving anywhere until they discuss this with their customers. "We hear from our customers directly and indirectly. It's a very competitive business, ravenously so. I think our company is very, very sensitive to customer attitude — we have to consider this," Jim Cicconi told Slyck.com."

8 of 179 comments (clear)

  1. Not even close by TheMeuge · · Score: 5, Informative

    We hear from our customers directly and indirectly. It's a very competitive business, ravenously so. I think our company is very, very sensitive to customer attitude -- we have to consider this

    Hearing that hurt my ear. I've been a relatively unwilling AT&T customer 3 times now, due to various mergers and acquisitions, and they've managed to go against the consensus opinions of their customers on every issue that I have encountered, where such a dichotomy existed.

    For instance, I purchased my Blackjack from an authorized Cingular dealer, and received unlimited internet for $19.99 per month. I was really happy with the service. After Cingular became AT&T wireless, I began getting service outages, and now it takes me >2 minutes to connect to the internet, and the connection will time out after 2 minutes of being idle, rendering it almost useless. When I called, I was told that AT&T has different internet plans than Cingular, and my Blackjack could only get the $40/month plans, and they wouldn't help me with my service problems. I am still under contract, but it seems that AT&T isn't interested in their part of the deal.

    It is perfectly clear that as a part of a government-sanctioned mono- or oligopoly, they have no interest at all in their customer's opinions.
    1. Re:Not even close by Lumpy · · Score: 4, Informative

      It's your settings, reset your internet settings in the phone to default.

      I did that and now I get no problems with my blackjack. I even get over 740k in metro detroit when I am in 3G land.

      Also, do NOT sign a new contract with them. Stay with the old cingular terms. They will screw you hard if you change, and as long as you are a "old" customer you still fall under the old terms and you are safe from them screwing you on data plan rates.

      I dont care what they promise you, do NOT upgrade your plan or change it in any way until it's really worth your while as your data price will go to the $40.00 a month.

      --
      Do not look at laser with remaining good eye.
  2. If True, Then Not Going To Happen by Nom+du+Keyboard · · Score: 4, Informative

    they aren't moving anywhere until they discuss this with their customers.

    If this is true, then it isn't going to happen. What customer is going to say, "Hey, block some of the applications I could otherwise use with this broadband pipe I pay for."

    Even if a customer isn't using it at the moment, they won't be in favor of blocking it since they might want it in the future.

    If this is true, then it will never happen at AT&T, and they were just blowing smoke to appease everyone since they know their filtering solution is impossible anyway. You can't filter what you can't read, and you can't read strongly encrypted packets - end of discussion.

    --
    "It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
  3. Re:EDGE by Anonymous Coward · · Score: 1, Informative

    The ploy will be to tell customers that they will have a much better experience and cheaper internet if ATT filters out the noise. I guess what the carriers were shooting for when they lobied for more tax breaks and exclusive franchises in certain areas. "We will provide greater bandwidth and service for everyone and invest in upgrades to our networks if this bill passes and you approve of this monopoly franschise agreement" and in small print "there will be very little actual bandwidth added, we are going to limit the bandwidth and applications that people use to achieve our goal of more bandwidth"

    I guess more bandwidth actually means less bandwidth but that less bandwidth will be delivered in a shorter time period.

  4. Re:EDGE by Anonymous Coward · · Score: 1, Informative

    'cell' isn't a reference to cell phones.

  5. Re:Competition? by rhizome · · Score: 3, Informative

    that must be a ton of competition with Verizon, Time-Warner and Comcast all charging sky high rates for ISP service.

    This is what has been termed The Big Lie, which if you sidestep the Godwinian implications allows AT&T to assert its barely bearable level of competition like Microsoft does with its own form of stiff competition. What they're competing against is "lack of complete domination," which is retarded in the broadest sense and an impossible Utopia in the specific.

    --
    When I was a kid, we only had one Darth.
  6. Re:Hey slick by afidel · · Score: 4, Informative

    The safe harbor provisions. By selectively filtering content they are no longer a common carrier and are thus part of the content serving chain and are thus liable for "providing" each and every piece of content that successfully flows through their system. It's right there in black and white in a document that they and the content industry wrote, they figured that banning the act would be sufficient so they wrote it to fit their existing business model. Now they think they can make more money by not expanding capacity and therefore want to eliminate one of the more bandwidth intensive uses of their network.

    --
    There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
  7. Re:Don't shed a tier for me by Dun+Malg · · Score: 2, Informative

    They don't advertise unlimited access. Prove me wrong. Fucking tard. 30 seconds with google reveals:

    http://www.consumer.att.com/plans/internet/

    Get unlimited high-speed Internet access over your existing phone line at great low rates. ... Plans as low as $19.95 per month

    So fucking stupid, it's no wonder you post as AC.
    --
    If a job's not worth doing, it's not worth doing right.