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Apple QuickTime DRM Disables Video Editing Apps

An anonymous reader writes "According to numerous posts on Apple's discussion forums (several threads of which have been deleted by Apple), as well as a number of popular video editing blogs, Apple's recent QT 7.4 update does more than just enable iTunes video rentals — it also disables Adobe's professional After Effects video editing software. Attempting to render video files after the update results in a DRM permissions error. Unfortunately, it is not possible to roll back to a previous version of QT without doing a full OSX reinstall. Previous QT updates have also been known to have severe issues with pro video editing apps."

27 of 448 comments (clear)

  1. Just as bad as microsoft by Anonymous Coward · · Score: 5, Insightful

    Yet the apple fans cannot see it.

    1. Re:Just as bad as microsoft by Travoltus · · Score: 5, Insightful

      Perhaps they can't see it because Apple keeps deleting forum postings about it.

      --
      --- Grow a pair, liberals... stop letting the Republicans bully you!
    2. Re:Just as bad as microsoft by DXMikey · · Score: 5, Insightful

      We see and Winboi's can be just as bad - or worse. Its just that on Slashdot we like to jump to the most negative conclusion based on absolutely no evidence and take up space with 500 entry threads until someone posts a follow-up story that clarifies the issue. And no one in said 500 entry thread will have gotten it right in the first place - you and I included.

    3. Re:Just as bad as microsoft by Serengeti · · Score: 5, Insightful

      If you're telling me that apple 'fanboys' are oblivious to their own problems, there must also be a term for what you are doing right now.

      If you paid attention to any discussion about Leopard over the last few months, you'd see that there are a lot of Apple users (fans, even) that are unhappy with their Leopard experience. Well, so far anyways.

      I don't think anyone who likes Apple would fight you on the argument that DRM is bad. Furthermore, that DRM is the cause of breaking legitimate programs is a pretty serious problem that only the most ignorant of Apple fanboys can dismiss.

      And I don't think you'd argue me on the point that both sides of the table have ignorant schmucks on it.

  2. Re:As always by Shadow-isoHunt · · Score: 5, Insightful

    You miss the point. Updating quicktime should *not* break adobe.

    --
    www.isoHunt.com
  3. Yay Apple by Nursie · · Score: 4, Insightful

    Have there been enough examples of Apple bricking things, DRMing stuff and generally being total asshats for us to give up on the "Apple are enlightened, wonderful and friendly to techies" meme yet?

    Apple make shiny things for fashion victims. Apple make good UIs. Apple seem to have a better security model than MS.

    But it's time to admit that Apple are just as much coprporate MP/RI-AA whores as MS.

    1. Re:Yay Apple by Anonymous Coward · · Score: 3, Insightful

      To be honest they're not even that good. It's not as if MacOS and various Apple apps don't have their's fair share of security flaws. Prominently, Safari and iTunes have been fairly susceptible over the years. The only security benefits MacOS does have are the ones inherited from the underlying Unix architecture and certainly not from any innovation or competence in security at Apple.

      Apple is a bad company all round, their hardware always has defaults from fire hazard magsafe adapters through to discolouring notebooks to easily scratched iPod screens to Safari on Windows being the buggiest piece of software released in the entire history of computing.

      Their kit is appallingly expensive and feature lacking, and we keep being told it's the godlike interface that makes it so amazing, yet the iPhone is probably the most unusable phone in the in history of the universe for anyone wanting to send text messages (i.e. 99% of the population of Europe and Asia). MacOS is easy for things you're allowed to do but my god, just hope you don't need to do something like persistent static routes which is a mere one line command in Linux and Windows but has you hacking away at various startup scripts to do properly in MacOS. God at least most expensive manufacturers of items nowadays ensure their products are ethically produced to try and make you feel good about the purchase for some reason or another but it's not like you even get that with Apple's horrible non-green sweat shop produced crap.

      There's really no reason to buy Apple kit, it's all round worse than standard PC kit bar one thing, it looks nice when it hasn't discoloured, scratched or died a cosmetic death to fingerprints on it's touch screen. That hardly seems a reasonable factor for purchasing something though unless you're a mindless fashion sheep.

  4. That's why we don't use Quicktime... by DXMikey · · Score: 5, Insightful

    We use VLC. Now if the Handbrake folks would get a clue and realize that 0.9.1 fuxxors (I haven't got to use that one for a while) .mkv files and stop blaming it on QT or VLC we'd be happier.

    Mac - best damn video editing platform in the world.

    Seriously - Apple in my experience pulls posts when their veracity can't be verified. Lord knows they keep plenty of very negative postings on their forums when the bug or whatever issue it is, is a known issue.

    I'd stay tuned on this one - Apple has no reason to screw up 3rd party video editors and I certainly wouldn't build a conspiracy theory that its to boost their Video Rentals.

    I bet this one is fixed pretty soon. I'll ante $0.25 on the bet.

  5. Re:As always by Coopjust · · Score: 5, Insightful

    Because every video editor has a test system? Not everyone has a non-production machine or the time/resources to test every update. That's Apple's job. And while you can't expect Apple to test compatibility with every OS X app, After Effects is a pretty major video app.

    Can't Leopard have Automatic Updating turned on?

  6. What has this got to do with DRM? by carou · · Score: 4, Insightful

    All the error message says is "You do not have permission to open this file" - you know, like file permissions, like chmod. It could just be that Quicktime has accidentally set the wrong flags on a temporary file.

    There are a lot of people very quick to jump on the bandwagon, saying "DRM this" and "Defective By Design that" but I see nothing to suggest this has anything to do with DRM. Even less to suggest this was a deliberate move by Apple. (And even then, the headline "Disables Video Editing Apps" is sensationalist - only one application seems to be affected).

    So what remains as fact: Apple have a introduced a bug in an update to a shared library - so what? It's hardly the first time this has happened, on any OS. And maybe not even that - perhaps it's even possible that QuickTime is correct, and the change has just exposed a latent bug in AfterEffects? We just don't have the data to make a judgment, so perhaps everyone could calm down and stop acting like Apple is chained to Hollywood and making the sky fall in.

  7. Then Tell Apple to break it out.. by cybrthng · · Score: 5, Insightful

    More the reason to support my argument and then some. We have foreign nations struggling to file suit against MS because of the ties that WMP has into Windows yet your sitting here telling me "QT is more then a media player" that it ties into the subsystem of OSX and once its there, you can't do anything about it except re-install?

    Poor design if you ask me and thats a hell of a lot more vendor lockin than what MS does.

    I'm not defending MS either, just trying to understand wtf is going on. I was about to give OSX the light of day but it doesn't seem to be any more practical than upgrading to Vista.

  8. Apple's finally done it by DoofusOfDeath · · Score: 5, Insightful

    They took the two main selling points of a Mac: (1) "it just works", and (2) it being a great platform for creative work, and sacrificed *both* of those things on the altar of DRM.

    I think they need to get back to "thinking different".

  9. Re:As always by coats · · Score: 5, Insightful

    You don't understand software development, do you?... You can't test every possible edge case

    I am an environmental modeling software engineer with more than 20 years experience. Let me tell you: You damned well should engineer clean interfaces that can be properly tested. If Apple had done so, this kind of problem would not have occurred. What we are seeing with Apple here (and with DRM in general) is hacking, not engineering.

    fwiw.

    --
    "My opinions are my own, and I've got *lots* of them!"
  10. Re:As always by bkr1_2k · · Score: 4, Insightful

    I would say most of your comment was valid if Adobe and Apple hadn't been in bed together for a long time. After Effects is, in fact, on a large portion of Apple's core user base. The newer users (like myself) are less likely to have it, though some of us do. I know of at least 15 people that have legitimate copies of it and none of them are professional video editors.

    The other part of your comment makes sense, but is simply an unrealistic expectation for 95% of end-users. Yes there are people who would know how to use a VM to test new software before upgrading, but the simple fact is, they shouldn't have to. Apple fucked up. Now they should own up to it and simply fix the problem.

    --
    "Growing old is inevitable; growing up is optional."
  11. Re:As always by Anonymous Coward · · Score: 3, Insightful

    a) Why would you send the lawyers instead of getting a couple of engineers in your software group to talk to them first?
    b) In what universe would Apple refuse to fix the problem?
    c) In what court do you think Adobe have any right to sue Apple for making changes to it's own product?

    Like the other poster said: sue first, ask questions later.

  12. Re:As always by Firehed · · Score: 4, Insightful

    Let's not forget that, at present time, there's no legal way to virtualize OS X in order to this exact type of testing. You can hack it together with an OSX86 install but that defeats the purpose anyways as you're no longer really replicating your original environment.

    --
    How are sites slashdotted when nobody reads TFAs?
  13. Re:As always by jandrese · · Score: 5, Insightful

    I bet Apple did engineer proper interfaces for Quicktime, but then a requirement for DRM came along (which is a technical nightmare when you think about it, it's encryption where the person entitled to the content is also the one who must be blocked from accessing it) and Apple was forced to hack up the interface to support it.

    Just look at the penalty you pay for on Vista to get all of the DRM. It's insane.

    --

    I read the internet for the articles.
  14. Re:As always by director_mr · · Score: 3, Insightful

    Seeing as a huge core Apple user base is video editors who use After Effects, saying that it was so "extremely complex to develop" Quicktime in such a way that it wouldn't break After Effects is just plain silly. QuickTime breaking a common application that drives Apple's bottom line on their high-end equipment is not an edge case. Yes, I know not to update software mid-project, but Apple should know better than this as well. Oh, and virtualizing you computer so that you can test software interactions on your apple computer in a video production environment is just silly. Thats more work than a simple install and if it doesn't work, roll your computer back to an earlier date. I'd love you to try to virtualize video editing. In a production environment, video editors don't have that kind of time.

  15. Re:As always by Altus · · Score: 3, Insightful


    your assuming Adobe was using the interfaces properly in the first place. Its quite possible to get away with using APIs incorrectly in one version of software and have it break in the next version.

    --

    "In America, first you get the sugar, then you get the power, then you get the women..." -H. Simpson

  16. Re:It never ceases to amaze me by MrHanky · · Score: 3, Insightful

    Well, you could just read the comment I replied to, for instance.

  17. Re:The answer is quite simple actually: by BronsCon · · Score: 5, Insightful
    I was really looking forward to using some of my 4 remaining mod points in this discussion and I truly do despise Sony (and I'm not too big a fan of Apple, either) but I can't resist the urge to straighten out this one misconception...

    because they are screwing sony... no.

    because they are screwing sony's customers...

    Which is not a good reason to like a company. One company who habitually screws over another company which you don't like; ok, you can like them. I may not like Sony and if I do buy a Sony product it's because I've done my research and it is the product which best suits me, but they're not the one being screwed here.

    When a company screws the customer, even if the customer is not their customer, it is a reason to begin to dislike them, as well. Especially if you're a stockholder. When a company spends time figuring out how to screw over not their competition, but their competition's customers, they're not too far off from figuring out how to screw their own customers. Let's face it, that's what this is about.

    Which is why I will never own an Apple product.

    Unless I see some changes.

    People, wake up. This is the same game the US Government plays; but I won't go too far off-topic and get into that in this thread. Maybe tomorrow.
    --
    APK quotes people (including myself) without context and should not be trusted. Just thought you should know.
  18. Re:The answer is quite simple actually: by BronsCon · · Score: 3, Insightful

    Yes. I just won't buy a CD or portable music player from them. I have a Sony alarm clock CD player that's in its 11th year of flawless service. I buy Sony batteries because I can get often them 2 for $1 and I've routinely had them last nearly (or more than) twice as long as Duracell or Energizer. I've got a Samsung video camera with a Sony CCD in it (very nice CCD, by the way) and now wish I had gotten the Sony cam, as Samsung used a shoddy interface to the CCD and the picture is intermittently very clear or very grainy depending on the mood of the camera; an issue that became known about this model, shortly after my warranty expired, which does not affect other cameras using the same CCD. I have a GSM phone with a 2MP Sony CCD in it, as well. The photos it takes surpass my Fuji 5.3MP in clarity. I'm looking into getting a Sony flat panel TV this year, as well.

    Notice the types of products I'm talking about, here.

    Wait a minute. Am I actually defending myself against a troll?

    *repeats to himself* They're not real. They can't hurt you. You don't have to fight back. They're not real. They can't hurt you. You don't have to fight back. They're not real. They can't hurt you. You don't have to fight back.

    --
    APK quotes people (including myself) without context and should not be trusted. Just thought you should know.
  19. Re:Informative? NOT by Mister+Whirly · · Score: 4, Insightful

    "Windows Media player is garbage in comparison across the board and still has the same type DRM."

    You may have a point but, the WMP updates have never borked your Windows system to the point where you need to re-install the OS to get functionality that it broke working again. Funnily enough, "it just works".


    Can you see the new Mac/PC commercial?

    PC:"Hi. I'm a PC."
    MAC:"Hi I'm a Mac I'm a Mac I'm a Mac I'm a Mac"
    PC:"Gee Mac, looks like your video is stuck in a loop"
    MAC:"I know. I installed an update to Quicktime and now I can't edit videos anymore!"

    --
    "But this one goes to 11!"
  20. Re:Informative? NOT by Mister+Whirly · · Score: 3, Insightful

    "have any IE updates every borked your Windows system?"

    No, I have never had any IE update remove basic functionality from the OS that the only remedy was re-installing the OS. IE can be rolled back to previous versions simply by uninstalling the updates. I have had updates from MS that have broken things before, sure - but never to the point where and entire re-installation of Windows was necessary, and that was my point.

    --
    "But this one goes to 11!"
  21. Re:The answer is quite simple actually: by Anonymous Coward · · Score: 5, Insightful

    This exactly why Apple is not an alternative to Windows. When OS suddenly locks you down and decided what you can or can not do, it does not belong to you anymore. Seems like the Linux is the only way to go if you want to have a control over your computer.

  22. Re:Informative? NOT by Mister+Whirly · · Score: 3, Insightful

    You have a choice on the Microsoft updates also. You can either - automatically download and install the updates, download the updates and choose when/which ones to install, inform you that updates are available but do not download automatically, or do nothing. The choice is up to the user to set it the way they want it to work. There is no such thing as a MS update that automatically installs if you specifically tell it not to. So counter to your belief, there is a choice whether or not updates are automatically installed, and they user has control over that choice.

    --
    "But this one goes to 11!"
  23. Apple is evil. News at 11. by Jesus_666 · · Score: 4, Insightful

    Seriously, is there anyone who's surprised at this? I own a MacBook Pro, but I don't have any illusions about Apple not being a bunch of scumbags. I mean, look at their rich tradition of suing rumor sites. Apple is evil, but they make good stuff. I might as well go and buy from another manufacturer, who is evil as well, but then I don't have a cleaner conscience and I don't get to use OS X.

    Of course you can build your own computer, but you still support a good bunch of evil companies because someone needs to manufacture the parts you're building with. If you don't want to support evil corporations you need to abandon pretty much everything our society is about.

    Yeah, our society is somewhat broken.

    --
    USE HOT GRITS WITH STATUE OF NATALIE PORTMAN (NAKED AND PETRIFIED)