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Comcast's New Terms of Service Disclose Traffic Management

cremou brings us word that Comcast has changed its Terms of Service to include policies on traffic management. This comes after the FCC's recent decision to investigate Comcast's P2P throttling. The language in the updated Terms of Service, according to Ars Technica, mirrors the FCC's 2005 Internet Policy Statement[PDF]. "According to Section III of the revised ToS, Comcast 'uses reasonable network management practices that are consistent with industry standards.' The company points out that it is not alone in the practice, saying that 'all major' ISPs engage in some form of traffic shaping. Comcast does it to keep its subscribers from suffering the heartaches of 'spam, viruses, security attacks, network congestion, and other risks and degradations of service' and to 'deliver the best possible Internet experience to all of its customers.'"

4 of 302 comments (clear)

  1. Re:Traffic Shaping by bh_doc · · Score: 5, Informative

    This is a good point. Packet forging is not traffic shaping, it's active degradation of service: Exactly what they say they are trying to prevent by doing this.

  2. Re:Better quality for games/voice? by ashridah · · Score: 5, Informative

    Sure, that's a good idea, and probably what a lot of ISP's do in practice. prioritise traffic.

    It should be noted, however, that this is *not* what comcast is doing.

    Comcast are deliberately cutting connections when a user attempts to seed bittorrent. Most users can still download, but they can no longer upload, without encrypting the tracker's traffic and individual connections. (I was able to get mine working again, after a fashion, once i setup a tunnel for the tracker (not all) traffic was able to go through)

    This sucks for people trying to distribute stuff, like, say, linux ISO's, or their own music/media, etc.

    I now use verizon as a direct result of these pathetic practices.

    ash

  3. Re:In other news... by Scutter · · Score: 5, Informative

    Perhaps it's time people stopped using major ISPs.

    I have never used a major ISP


    Unfortunately, most people in the U.S. don't have the luxury of a choice in internet providers. They generally have one or maybe two options (if they're lucky). I have three "options", myself. I can either get Comcast (see story above), Covad DSL (resold by a number of companies, but limited to 512k and never cheaper than $100/month), or SBC DSL at 6Mb.

    --

    "Tell me doctor, with all of your defenses, are there any provisions for an attack by killer bees?"
  4. Re:Better quality for games/voice? by Lumpy · · Score: 4, Informative

    Here's some facts for you from a comcast insider. well a past comcast insider.

    The techs dont know squat. They typically tell you what you want to hear if they can get online, lag is a non issue they will not fix. The Lag at comcast is huge, as well as the Jitter. It's gotten worse over the past 2 years because of the equipment they install. Most people have voip quality issues because of the sniffer they have installed in every 2nd point OTN that all traffic goes through.

    Also your modem is set to cache a large chunk fo your traffic before sending. this plays HELL with games and Voip as well.

    If you want to do anything but surf the internet and email, Comcast will suck for you. and it's gonna get worse. They want to oversell the connectivity even further. they already are at a 13 to 1 ratio and want to push it to a 15 to 1. Stable is 10 to 1.

    --
    Do not look at laser with remaining good eye.