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Microsoft Had Doubts About the 'Vista Capable' Label

Posted by Zonk on from the marketing-will-make-it-all-better dept.

dionysus writes "Last April, Microsoft was sued over its 'Vista Capable' labeling, and in hearing last week, attorneys for the plaintiffs presented evidence that Microsoft employees were skeptical about the 'Vista Capable' marketing. Some of the most damning evidence comes from Microsoft executives: 'Mike Nash, currently a corporate vice president for Windows product management, wrote in an e-mail, "I PERSONALLY got burnt ... Are we seeing this from a lot of customers? ... I now have a $2,100 e-mail machine." Jim Allchin, then the co-president of Microsoft's Platforms and Services Division, wrote in another e-mail, "We really botched this ... You guys have to do a better job with our customers."' The judge in the case is currently considering the plaintiffs' request to make it a class-action lawsuit."

2 of 484 comments (clear)

  1. Let this be a lesson for beta testers by Toreo+asesino · · Score: 5, Informative

    ...otherwise known as early adopters.

    To be fair Vista introduced to an unsuspecting IT world the shocking concept that's been around in *nix that "You don't have root level access as a norm!" (Gasp!). This alone caused issues for the majority of Windows software, and is probably the cause of the majority UAC complaints too. Remember too that, this type of security really isn't appreciated by your average Joe, who honestly couldn't give two shits if someone has rooted his box. He'll care when he can't write documents, send emails and check the football results on-line (even if it does require closing various popups)...but a Windows SUDO was long overdue.

    Also, Vista is the first iteration of Windows that's seriously supported 64 bit...XP does I know, but it's something of a stop-gap in my opinion, and very rare to see. The 64-bit shift was too, on it's own, bound to cause upgrade havoc, much like the "good old days" of Win95 not running legacy 16bit apps too well.

    Finally, Vista does overhaul other areas of Windows that has been for the better in the long-run, but a world of hurts in the short-run. Check out the propaganda here - http://www.microsoft.com/whdc/system/vista/kernel-en.mspx

    There's a tonne of reasons why Vista has been a painful upgrade, but these reasons above I feel are the most prominent, and not so much fault of Microsoft either in my opinion. Yeah, security should've "not sucked", the tech is still very new (many will say 'too' new), and the 64-bit switch-over is unavoidable at some point, but frankly Vista's getting better every day (for instance, just today this was released - http://support.microsoft.com/?scid=kb%3Ben-us%3B943899&x=14&y=11) but much of Vista's problems have been blown up bigger than they are by people that quite frankly, just want to see Microsoft fail, die, whatever...and are willing to "stretch the truth" if it helps that happen....

    Hang on; I've just realised where I'm posting.

    --
    throw new NoSignatureException();
  2. This has been a problem for Intel, too... by Josh+Bancroft · · Score: 5, Informative

    I run the blogs over on Intel Software Network, and this has been a hot topic of, erm, "discussion" there. People are REALLY mad when they buy a new laptop that says "Vista Capable", and find out later that it really meant "Sorry, you can't run the Aero theme eye candy, DVD Maker, or Movie Maker, because your Intel 915 integrated graphics chip doesn't qualify for a WDDM driver." Somehow explaining that they should have bought a machine that was "Vista Premium Ready" doesn't make them feel better.

    Seriously, between the two blog posts (one with video!) on the topic that I've done, there are over 800 comments (by FAR the most visited and commented on posts on the whole blog), most of them mad at Intel for not providing a WDDM driver for 915 graphics chipsets. Problem is, we can't. It doesn't meet the WDDM spec, which is controlled by Microsoft.

    Here are the posts in question:

    Video: Why Intel 915 graphics don't have a WDDM driver for Vista

    Update on the 915 Graphics WDDM Vista Driver Issue

    I'm actually relieved to see this news story come out, not that it makes me happy to point the finger at Microsoft (it doesn't), but to at least point all those angry blog commenters at a 3rd party source that sheds some light on the problem. I maintain my naive hope that it will educate and placate them all, and they'll stop emailing me and calling my cell phone. ;-)