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How to Convince Non-IT Friends that Privacy Matters?

mmtux writes: "As technology becomes more advanced, I am increasingly worried about privacy in all aspects of my life. Unfortunately, whenever I attempt to discuss the matter with my friends, they show little understanding and write me off as a hyper-neurotic IT student. They say they simply don't care that the data they share on social networks may be accessible by others, that some laws passed by governments today might be privacy-infringing and dangerous, or that they shouldn't use on-line banking without a virus scanner and a firewall. Have you ever attempted to discuss data security and privacy concerns with a friend who isn't tech-savvy? How do you convince the average modern user that they should think about their privacy and the privacy of others when turning on their computer?"

31 of 373 comments (clear)

  1. Different meanings of "privacy" by Anonymous Coward · · Score: 5, Insightful

    You may be conflating too many issues. There's a huge difference between warning people about info-stealing malware and saying "zomg ur real name is online!" Remember that most people still have the attitude that they have nothing to hide and so nothing to fear.

    I say focus on the most critical issues, like not clicking stupid links, using IE, or falling prey to phishers. Nobody wants his bank account emptied.

    1. Re:Different meanings of "privacy" by sumdumass · · Score: 4, Insightful

      I agree. It appears that the op doesn't want to inform these people but rather indoctrinate them into a lifestyle. You can't force them to believe the same way you do, but you can tell them about the dangers that exist from their actions and hopefully give them the tools to think about potential visual consequences when it is time to make the decisions.

      His friends are probably likening this constant warning and paranoia to "drugs are bad" and "if you do that, your going to hell". I'm not surprised that it is having much the same effects- people not caring about what the crazies tell them.

    2. Re:Different meanings of "privacy" by fizzywhistle · · Score: 5, Insightful

      Sure theres potential for information overload but the more likely problem is proper communication. Approach it as if you were writing a recommendation for the people you work for. Use as little jargon as possible and give them real world examples.

      For instance, my mom told me she didn't understand what the big deal was about the government listening in to our conversations because "the terrorists want to kill us." She has nothing to hide, and I understand that, so I framed it in a way that matters to her. Basically, I told her why the FISA laws were enacted to begin with (history lesson). The massive corruption that was possible if this information got into the wrong hands and how it harms society. It took time, and we ended up talking about a lot of things, but I was able to explain it to her in a way she understood and she could agree with. The end result was that not only did she learn why certain laws were import and why they were enacted, but she also could make a personal connection with them eg. they mattered to her instead of being some abstract concept.

      Fear is not a proper tool for education. You're living in a country where only about 20% of college graduates can find Iraq, Israel, and Saudi Arabia on a map of the globe (in the middle of a war). Most people lack even basic information on any given issue partly due to our educational system (government likes stupid people) and partly due to lack of time (busy people shop instead of voting or educating themselves). Give them the information in a format they can understand. If they become fearful because someone could empty their bank accounts, tell them what to do in a rational, calm manner that will keep them safe. That way they know you're not trying to persuade them (and you shouldn't be). You're trying to education them.

  2. http://www.justfuckinggoogleit.com/ by KillerBob · · Score: 4, Insightful

    Seriously... Google them. Or somebody else at random. Show them how much information about them is already out there, and how easy it is to find. That'll convince them pretty quickly that they need to safeguard their information.

    --
    If you believe everything you read, you'd better not read. - Japanese proverb
    1. Re:http://www.justfuckinggoogleit.com/ by Anonymous Coward · · Score: 3, Insightful

      I've done that before. Then you get labeled with the "stalker" label. There isn't a soap invented that will remove that stain.

  3. Some are actually opposed to privacy by HalAtWork · · Score: 4, Insightful

    A lot of people are pretty self-righteous and tend to remark snidely "Why do you need privacy if you've got nothing to hide?" What are you supposed to say to someone that seems pretty opposed to privacy... they don't even care about your privacy much less their own. Now that 'terrorism' is a buzzword, people are even demonizing those who even bring up privacy as a concern.

    1. Re:Some are actually opposed to privacy by thePsychologist · · Score: 4, Insightful

      Easy, tell them if they don't care about privacy then they won't mind installing video cameras in all rooms of their house. Or they wouldn't mind sharing their intimate details with anyone. Seriously, privacy is a basic human right, and it's natural to want some things private.

      I do have many things to hide. Everyone does. Those things aren't necessarily bad.

      --
      "What lies behind us, and what lies before us are tiny matters compared to what lies within us." Ralph Waldo Emerson
    2. Re:Some are actually opposed to privacy by mikael_j · · Score: 4, Insightful

      I actually ended up using the cameras in your bathroom-angle with a local right-wing politician who was pro-CCTV everywhere and his reply was that he didn't have any problem with it since he trusted the government wouldn't want to look at him or anyone else going to the bathroom unless they were suspected of criminal activity. He seemed to be very suspicious of me being pro-privacy (suspicious as in "What is it you want to hide? are you some kind of a drug dealer?"), I guess some people just don't get it until they or someone they love get locked up for "exhibiting behavioural patterns indicating intent to commit a crime" or something like that...

      /Mikael

      --
      Greylisting is to SMTP as NAT is to IPv4
    3. Re:Some are actually opposed to privacy by Opportunist · · Score: 3, Insightful

      Especially as a politician, he should understand the angle quite well. Two simple reasons:

      First: Nobody can make sure that your party stays on the helm forever, and the other party could want you gone. Worse, another candidate that wants your seat could.

      Second: "Misunderstandings" can be engineered quite easily when you have enough material.

      Give me ten sentences the utmost honest man ever said and I will make a criminal out of him. I forgot who said it, but it's true. And especially with seemingly "unquestionable evidence" such as video tapes. What's easier to engineer than a visit of very attractive young women at his door, every night? Just show them go there, but of course have the parts where he doesn't let them in disappear "mysteriously". What is this supposed to tell us? Does the honorable right wing politician invite prostitutes into his home? Of course his wife will stand by her husband and claim it ain't so, but ... can you be sure?

      Could you see this having a certain negative impact on his political career? Even though nothing illegal, not even immoral, ever happened, could you see how his peers, voters and supporters could suddenly start to turn away from him?

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  4. not much really by phrostie · · Score: 4, Insightful

    for most people all you will do is alienate them from you if you lecture them.

    it's like warning a girl that her new boyfriend is an @sshole.
    tell her once, but after that she just has to learn on her own.

    most people just don't care until it bites them.

  5. Start with the most obvious and ubiquitous by triskaidekaphile · · Score: 4, Insightful

    Email. Everyone uses it. Or some variation of it, such as SMS for the younger crowd.

    Point out to your non-IT friends that sending an "email" is NOT like sending a "letter". It is like sending a "postcard". Any number of people you might not know can see the entire contents of your message along the way -- plus they can keep a copy of each and every one of those messages forever.

    To take the analogy further, if they really want their "email" to be in an "envelope", use encryption!

    --
    @HbFyo0$k8 tH!$
  6. the general rule... by Anonymous Coward · · Score: 5, Insightful

    Don't be helpful, be available.

    If your friends want your expertise they will come to you and ask. If you offer it unasked-for, they will probably never ask and will go to someone else.

    Probably better to talk to them about your other mutual interests. That way you get to keep your friends...

    1. Re:the general rule... by h4rm0ny · · Score: 5, Insightful


      On the other hand, when you see someone unknowingly driving toward a cliff, you don't wait until they ask for your advice to tell them. The submitter here is trying to help them about a problem that they seem not to have really grasped. I have had the same conversation as the OP with people. I can usually get it past the stage of treating it seriously, but come up against the wall of "there's nothing I can do" or simply that it appears to require effort to protect against.

      It's something I'm still working on.

      --

      Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
    2. Re:the general rule... by BVis · · Score: 4, Insightful

      I'd expand on that. For way too long we've been tolerant of the willfully ignorant in our society. (I like to call these people 'stupid'.) What you know is almost worthless, while who you know (or have dirt on) is paramount, and the more people you can fool, the better a quality of life you enjoy.

      Fuck that.

      It's not OK, it's never been OK, and it shouldn't be OK any more.

      How do we get non-IT workers to care about privacy? We don't. We watch them pay the price for not caring. We watch them get their credit wrecked, lose their homes, get driven into homelessness. Then we buy their houses from the bank at fifty cents on the dollar.

      When enough of those retards figure out that it's a problem, and they should do something about it to avoid losing their homes like the guy next door, they might come to us and ask for help. At which point we charge them an arm and a leg for our services, or tell them to go out and figure the stuff out like we did. (Look at that schmuck with his SS number all over tv advertising his service. All they do is call the credit agencies every three months to renew a lock on new credit applications. Everyone is capable of doing it, but they're lazy. So he's cashing in on their laziness. Capitalism at its finest.) The information is all available, you just have to look for it.

      Stupidity should be painful; ignorance should be expensive. If they want to learn, good for them; if they don't, fuck em.

      Think I'm exaggerating? Five years ago I bought a house. I could have gotten one of those oh-so-tempting ARM loans and had a lower payment for the last five years. I got a 30-year fixed rate loan. My payment will never go up. It will always be the same unless I choose to change it (with a refinance or some such.) My house was more expensive than it would have been otherwise, because all these retards said "HURR LOW PAYMENT RIGHT NOW HURR" and demand went up, driving prices up. Now, all these morons are losing their houses, because they didn't read their contracts. All they saw was a $900 payment on a $250,000 house and their eyes glazed over. So, people are losing their homes, prices are falling because supply is up and money is harder to borrow, which makes MY house worth less!

      I don't care if your stupidity only affects YOU. I start caring when it affects ME. People who suffer identity theft because they were idiots regarding IT security only hurt themselves. Why should people who understand voluntarily help these people if it's clear they won't help themselves? EVERYONE is capable of understanding the concept of a secure connection, of not putting your personal information on the equivalent of the front page of a newspaper. If they don't want to understand it, fuck them.

      --
      Never underestimate the power of stupid people in large groups.
    3. Re:the general rule... by BVis · · Score: 5, Insightful

      It's not just those who are behind that are in trouble, the lenders are too.
      My heart fucking bleeds. Their own greed got in the way of good business sense, so they only have themselves to blame. Boo hoo, their bonuses might be six figures instead of seven this year.

      For a long tyme it's been a pretty basic standard operating policy for lenders to work with borrowers to allow them to state in the home as the lender loses when they have to foreclose.
      If they hadn't lent so much money to people who they KNEW wouldn't be able to pay when their ARM reset, then they wouldn't be in this mess. Again, no sympathy for multi-billion dollar multinationals who should know better (or who have the money to be able to pay someone to figure it out.)

      Besides the costs of foreclosure when a house is sold it may not sell for as much as is still owed on it, foreclosure reduces the value as well.
      Good. Overpriced houses are overpriced. In this state (one of the most expensive markets in the nation) the average single family house sold for 400k+ a couple years ago. How the fuck is an honest guy making an honest living supposed to be able to afford that shit? Anyone who works hard 40+ hours a week should be able to afford at least a marginally livable house without entering into a mortgage that they KNOW will be too much for them to pay back.

      At the first sign a borrower will have trouble paying they should contact the lender to work out a plan to repay the loan, maybe they can pay the interest only until their income rises.
      And more than likely, the lender will laugh them off the phone. Why would they voluntarily take a smaller payment? They'll roll the dice that the borrower will figure it out, because it's cheaper to let them sink than to help them swim. If they DO default and end up getting repossessed, then the lender can write off the bad debt and recover whatever they can at auction.

      --
      Never underestimate the power of stupid people in large groups.
    4. Re:the general rule... by Anonymous Coward · · Score: 5, Insightful

      Smart, with self confidence issues is better :P

    5. Re:the general rule... by speculatrix · · Score: 3, Insightful

      actually, the lenders don't want to repossess the house, that's more work. just as with credit cards, they want you to pay the interest on the loan forever, so long as you pay and pay and pay, they're happy... the problem comes when the overhyped property market crashes and the asset which backs that loan is sufficiently devalued that their loan money is jeopardized, which makes them look bad, their shares suffer and their CEO doesn't get his big bonus.

    6. Re:the general rule... by drDugan · · Score: 3, Insightful
  7. Lot's of hard work by globaljustin · · Score: 5, Insightful

    You ask a good question...

    No one really wants to be 'that guy' in the circle of friends. You know, the one that's always soapboxing about some sort of social injustice, evil corporations, or whatever. However, that's more or less what you need to do, because people MUST understand what is at stake when our rights to privacy are taken away.

    Now, you can help your friends understand how their privacy is seriously at risk without being an asshole. It just takes time, and perseverance. I have alot of friends who have very uninformed political opinions. It's rude to just lecture them every time the subject comes up, but there's nothing wrong with speaking the truth to your friends in a palatable, positive way.

    The more you mention issues of privacy, and the more well-informed YOU are about the issue, the more it will create top of mind awareness for them. In time, they will see your point. They will encounter a loss of privacy in their own lives, and because you were such a well informed friend, they will have the ability to make the mental connection. You really are doing them a favor.

    --
    Thank you Dave Raggett
  8. Re:Simple answer... by Anonymous Coward · · Score: 4, Insightful

    You're a complete asshole who is missing the point, yet some idiot mod will see your low userID number and automatically mod you up.

    We'd have that real anonynimity still, if people gave a damn about it and valued it instead of pissing it away for the sake of convenience. And no, this is not how humans have always lived. For most of human history, it used to be that knowing very much about somebody was a difficult and expensive undertaking, as you would have had to actually physically observe them and follow them around and investigate them. It was something you did not do without a reason. Electronic transactions plus modern databases mean that this has become far easier and therefore more widespread. A few companies have more market control and a few governments have more power, but the average individual has nothing good to show for this. That is the problem, and you are in denial.

  9. Re:Simple answer... by Otter · · Score: 3, Insightful
    You're a complete asshole who is missing the point, yet some idiot mod will see your low userID number and automatically mod you up.

    Perhaps you should reserve this opening statement for something less preposterously moronic than "For most of human history, it used to be that knowing very much about somebody was a difficult and expensive undertaking, as you would have had to actually physically observe them and follow them around and investigate them."

    Before the rise of large cities and mass transportation, it was an expensive luxury to live in a way where you *didn't* know the intimate details of your neighbors' lives. You didn't have to follow them around -- there was no place for them to go!

  10. How to convice a non-Christian that Christ matters by EmbeddedJanitor · · Score: 5, Insightful
    IT people tend to be pretty security focussed with borderline paranoia. That is healthy because that's there role in society.

    Talk to a dentist. You'll hear a whole lot about how important it is to floss your teeth for 15 minutes a day. A fitness nut will tell you how you need to exercise an hour and a half a day. The house painter told me I should wash the house once every 3 months to preserve the paint. A mechanic friend told me to check my car's oil every week. etc etc.

    Most people just don't have the time/energy to do everything they're told so they ignore most advise.

    --
    Engineering is the art of compromise.
  11. Re:Simple answer... by Improv · · Score: 3, Insightful

    Sometimes it's not even "for the sake of convenience" - many of us, especially prolific bloggers, enjoy sharing our ideas, identity, and intimate details of our lives as a form of self-expression. Not only are we not trying to obscure information, we're broadcasting things to the world that would cause previous generations to blush, and are eager to continue to push those boundaries. The type of strong privacy some people advocate is an alien concept to us.

    Knowing where I am, who I'm with, what I'm doing, what I think about that, etc. is something that I don't mind the general public knowing most of the time. Being contactable for all that time via IM/phone/whatever is generally kosher too (although of course I'd rather not be contacted by marketers for any of this - would like advertisements and marketing banned).

    I realise that not everyone is part of this new "open subculture", and that the deep privacy advocates certainly exist in fair numbers, but I'm not alone.

    --
    For every problem, there is at least one solution that is simple, neat, and wrong.
  12. Re:I don't by kvezach · · Score: 5, Insightful

    Once, we had a society where everything was known to everybody. That society was called the small town, and the result was oppression by groupthink as a measure of excellence, wielded against those who deviated from the norm, and where gossip and slander were social weapons of choice. Is that any better? Perhaps compared to a heavily rigged oligarchy, but that's not saying much.

    Better is this: keep public decisions and the processes leading to the decisions public (except when doing so would break privacy), and then keep the rest private, except by choice of the participants.

    The problem with complete public disclosure is not that your actions might be damning so much that it is that it can be cleverly twisted into something of the sort, and that these distortions very easily attain a life of their own.

  13. A bit of misinformation helps sometimes by AsmordeanX · · Score: 3, Insightful

    I'm often floored at how much information people post on Facebook, Myspace, etc. I'm one of those weirdos that uses a screen name for everything and only a few people in the world know who I really am from my screen name.

    I use decent passwords, and keep info that could be used to harm me to a minimum. I don't put a message up on Facebook saying how excited I am to have just bought a $750,000 new house and $37,500 new car or and here is my address and the key is under the doormat.

    This was my boss's and her children's attitude prior to my employment. I'm the IT guy so of course I ended up fixing their PC when it got riddled with spyware/virii/worms/etc. When they asked me what those programs did I put the fear of God into them. I had them so scared they were on the phone changing bank passwords, switching from using "1132" as a password to something 16 digits long, deleting more private info off of places like Facebook etc.

    Yes I stretched the truth about the dangers of the apps they had managed to be infected with but they are a hell of a lot better now. They shred mail and those fracking "you've been pre-approved!" credit offers.

    They didn't get burned but I made them think like they narrowly dodged a bullet and they are better for it.

  14. Re:Wireless by vanyel · · Score: 4, Insightful

    Speaking of SSL, I updated the SSL certificate for a site we host recently, only to soon thereafter get a complaint from the customer that it wasn't valid. Turned out he had one of those silly Thawte Seals on his site, which needs updated for the new certificate as well. I pointed out to both him and our web developer that those are a really bad idea because they train people to be susceptible to phishing. All I'd have to do is get someone to go to a typosquatted domain, or even even a non-ssl site that looks right with a gif image of that seal (and I could even have it linked to something that looked like it validated the cert like the real seals do). Our web developer commented "it's something my grandmother can understand" and my comment was "your grandmother is exactly the person most at risk from that sort of thing". Trusting content to validate itself is an incredibly stupid idea --- only the browser can do the validation, and people need to be trained to the browser's indicators, not the content.

    If only we could actually trust the browsers...

  15. Re:How to convice a non-Christian that Christ matt by porcupine8 · · Score: 3, Insightful
    How's the weather up there on your high horse?

    I assume you also get an hour of exercise per day, eat no more than X grams of saturated fats every day, don't eat any trans fat or HFCS, eat a good 25g of fiber every day, floss your teeth twice a day and go to the dentist every few months, rotate your mattress on time, etc etc etc? If not, maybe you should stop to admire how pretty your glass house is before you pick up that rock...

    --
    Warning: Apple/Nintendo fangirl. Likes her electronics cute & cuddly. May be rabid.
  16. Re:Wireless by Ravon+Rodriguez · · Score: 3, Insightful

    Not to mention traffic, such as email, that isn't SSL encrypted. Fact: Most users have one password for everything they do. Fact: GMail stores every email you've ever gotten unless you explicitly delete it. Even if people are smart and keep more than one password, how many "Forgot my password" emails do you suspect the average user has in their inbox/archive? Simply checking your email over an unsecured wireless network can compromise you.

    --
    Jesus loves me, he loves me a bunch, because he always puts Jiffy in my lunch.
  17. Loaded question? by SmallFurryCreature · · Score: 3, Insightful

    Does privacy matter? The poster presumes it does, but somehow is unable to think of any reasons. If privacy REALLY mattered to him, he could think of reasons why it mattered and then tell them.

    What I think is that the poster is one of those people who latch onto an idea without ever fully realising why. Instead of just flapping out that privacy is important and then wondering why nobody seems to "get it" is useless. First ask yourselve why YOUR privacy is so damned important, then you will have the answer you can tell to others.

    But don't just take a position and then look for arguments to convince others. That works for a debating club where you are given a topic, not for persuading people to do something you care about.

    --

    MMO Quests are like orgasms:

    You may solo them, I prefer them in a group.

  18. Re:How to convice a non-Christian that Christ matt by grcumb · · Score: 4, Insightful

    Most people just don't have the time/energy to do everything they're told so they ignore most advise.

    I would interpret that to mean that you need to choose your advice carefully. The best thing my dental hygienist ever said to me was, 'Floss while you're watching TV.' It was a perfectly simple and eminently practical piece of advice, and made me a flosser for the first time in my life.

    <obShamelessSelfPromotion>I've been writing a series of columns about the issue of online privacy in a local weekly newspaper. Living as I do in a developing nation, I need to put things as simply as possible. Here are the last three:

    --
    Crumb's Corollary: Never bring a knife to a bun fight.
  19. Re:How to convice a non-Christian that Christ matt by MadCat · · Score: 3, Insightful

    Thing is though that they are paranoid for all the wrong reasons. Mostly fearmongering out of various news outlets about THE DANGERS!!! OF THE INTARWEB!!! (okay okay... exaggerated but hey).

    Fact remains that they might be paranoid about privacy on facebook and so on, but due to their misdirected paranoia, they're also the sheep that will gladly vote for a bill to just monitor everyone and make sure that their precious offspring won't lose their privacy, conveniently forgetting that big brother watching you equates to the same thing.

    But at least seemingly Big Brother has a nice hat, so that makes it okay...

    --
    There is no sig...