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RoadRunner Intercepting Domain Typos
shaunco writes "Sometime around midnight on February 26th (at least for the SoCal users), TimeWarner's RoadRunner service started intercepting failed DNS requests, redirecting them to RoadRunner's own search and advertising platform. To see if this has been enabled in your area, try visiting {some random string}.com in your Web browser. This feature subverts user preferences set within browsers, which allow the user to select which search engine receives their typos and invalid domains. RoadRunner users can disable this function — or they can just use OpenDNS. Here is an example RoadRunner results page.
My local ISP (Insight in Evansville, Indiana) does the same thing. Even worse, when you 'opt-out' of their URL redirection, they instead redirect you to a fake IE error page. Slimy.
I care because if I typo an address, I can click in the URL bar and edit it. When I am redirected to a f*cking helpful search page, I can't do that anymore. I have to select, cut, edit, a whole GET string. It's a pain in the ass. Also, some people use other network enabled stuff than a browser.
I have FiOS at home and luckily VZ has an opt out if you want to go configure your DNS manually in your router.
It means that ISPs intercept server requests and redirect the user to a different server. In this particular case, you're right - whether I get Firefox to display a 404 message or a page from RR, Verizon or any DSL that essentially says "This site doesn't exist, but try searching through here" doesn't matter to me. I'll just type the address in again.
However, there is one instance where this issue matters right now: a lot of site monitoring still relies on pings or basic server lookups to figure out whether the server is up and running. This feature would immediately screw with that kind of monitoring. Basically, you cannot assume anymore that because a dns lookup or a ping returns a positive result that the server with that hostname is actually alive or in the DNS tables. Yes, there are ways around that, but it basically breaks one of the central tenets of the internet: the intelligence is on the edge of the network, and everything in between is just a packet forwarder.
More significantly though is that it redirects a user to a place that wasn't requested. Basically, it means that from a technological perspective, this no different than RR or Verizon taking my request to www.google.com and redirecting it to their own search page. See why this can easily become a very, very big deal? I can guarantee you that this is a trial balloon by the ISPs to see how users react to this. If this goes through, expect that at some point in the future, you will have to jump through hoops to get to the site you want, and not the site your ISP thinks you ought to want.
This is another problem that will most likely have to be enshrined in actual law: ISPs shall not take a request and redirect it elsewhere. The potential for and likelihood of abuse is just too large otherwise.
Welcome to the intelligent network. It'll be a nightmare.
Those who can, do. Those who can't, sue.
Say you've got a program on an embedded device that automatically downloads updates. It retrieves "http://updates.devicecompany.com/model/latest-firmware.txt" to check what the latest offered version of the firmware is, and if the latest is greater than what's installed it retrieves "http://updates.devicecompany.com/model/firmware-.dat" and installs it. If the company goes out of business or stops providing updates, updates.devicecompany.com won't resolve anymore or will return a 404 error, so the device doesn't need to do a whole lot of error checking. And error checking means more code, which means more memory needed to hold that code, and this device is designed to be as cheap as possible so it omits anything it doesn't need.
Now, suppose the company goes out of business. No problem for the device, the host it's at is supposed to not resolve anymore so it won't try to contact it. But now TW intervenes. Instead of failing to resolve or getting a 404 error, the grab of the latest firmware version returns garbage (an HTML page, not a properly formatted indication of the latest firmware version). Bam, device crashes. Or worse, it misparses the results and tries to download new firmware. Again, garbage (HTML page) instead of a valid firmware image. But since there's no error checking, it tries to load that HTML page into memory as a firmware image. Bam, one insta-brick.
Or suppose the device isn't even using HTTP. The DNS servers don't know what protocol the device intends to talk, it could be logging into an FTP server or querying data via SNMP for all TW knows. The application gets bogus DNS responses anyway, even though it's not using HTTP or the Web at all. Breakage is the least problem here. The application's sending things like passwords up to the server. Even if it uses SSL to protect against eavesdropping, the TW server is an endpoint and SSL won't stop the endpoint from seeing the data. Do you want to have applications handing your vendor-support-site passwords over to TW because of a typo in a hostname? I sure don't.
This isn't a problem when it's a human running a browser looking at pages. But there's a large chunk of traffic that isn't humans, isn't a browser, and isn't using the Web at all. And TW's change breaks everything except that small, select chunk that's humans looking at a browser window. Bad thing, that.
Sigh, and for those who still don't get it: HTTP is what your web browser uses to get web pages.
All those who are spouting "it's useful" or "I don't understand what the fuss is" or "why can't they do it?"... you simply don't understand the issues and shouldn't be commenting.