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How Apple Got Everything Right By Doing Everything Wrong
An anonymous reader writes "Wired has a look at how the good and bad of Apple, their Yin and Yang, have come together to form a company that actually works. The piece looks at Steve Jobs' unusual and abrasive management style, otherwise known as 'Management Techniques From the Dark Side'. It's essentially a list of counterintuitive, suspicious-seeming and downright evil management techniques that work - for them."
I read the first of five pages of the article, and decided it's not worth further click-throughs.
The author tries to come up with ways that Apple is evil, but really winds up taking jabs primarily at Steve Jobs. As a newfound mac user, I don't give a crap about Jobs, I care about using a computer that matches my needs and does what I want. For me that's Mac. And for most of the other 6-7% of the Mac marketshare it's a pretty similar situation.
make world, not war
Given that most managerial types are ignorant tools whose rise to power is typically fuelled by a mediocre knowledge of PowerPoint and Project, its a no brainer that to succeed, be agile, and come up with good products, you simply do everything that 'traditional' techniques says to avoid.
I want to delete my account but Slashdot doesn't allow it.
Jobs needs to make a few trips to the impound lot to bail out his car. He would probably create his own reserved parking place, but at least that would put an end to the myth of the egalitarian parking lot policy.
It's possible those spaces are for the emotionally handicapped.
No joke, I wish my mod points hadn't expired. This really is some twisted shit. This seems par for the course lately from Wired. They have been publishing absolute garbage lately. Air Force blocks blocks and other sites and suddenlty something that is an industry best practice for security becomes censorship?
I also noticed that the people bitching about Jobs were "former" employees. Well holy shit...someone who left or was fired is going to bitch about their former boss for some media facetime? This is a 5 page article?!
And maybe I didn't read enough, but "micromanaging" has nothing to do with demanding exacting detail from the output. Anyone who calls that micromanaging has NEVER been micromanaged and its an insult to anyone who has suffered through a real micromanaging boss.
The only change I can believe in is what I find in my couch cushions.
The author seems blissfully unaware of Apple's free software use. GCC, Darwin, Khtml and what not punch a few large holes in their central thesis.
Another company that used to work that way was Palm. Their flagship pilot was built to be something that the CEO would to carry around with him. There is a well-known story about him getting a block of wood cut which would fit in his jacket pocket and giving it to the designers as a maximum size for the device.
I am TheRaven on Soylent News
For years I've felt that Steve Jobs is kind of like Willy Wonka. You remember what happens when you cross Willy Wonka? Next thing you know, you're a freakin' snozzberry.
Thank you. I was wondering if I was the only one who thought that. I have a friend who worked at Apple, and quit because upper management was evil and insane. From the stories I heard about her particular project, I can only wonder how anything gets accomplished there. What Apple's success tells me is that Apple's management methods of screaming at employees and "hero-shithead rollercoasters" (to quote the article) yield results not because the management methods themselves are working, but because there is a bona-fide genius at the helm whose micromanagement is genuinely better than whatever else a group of people could come up with. I also think that this works only because Apple produces Steve Jobs products. Jobs at the helm of IBM would be a complete disaster.
In short, Wired is trying to make Steve Jobs' business management methods into something that can work for everybody, which is complete and utter idiocy. If they'd have any experience with business management, they'd know that. What we have here is a person who is good enough with product development, deal making and personal leadership that he can overcome his absolutely craptastic management skills. Jobs is not a manager, he is a dictator. Just because he is a good one doesn't mean that you become good by emulating him. You need the rest of his skills as well.
I also agree that what works for Google is unlikely to work across the board for others. You create management strategies around the people you have. If you can't do that, you need to hire people who fit your management style. But you cannot impose management strategies on people who don't respond to those strategies. That's just a disaster in the making.
Those who can, do. Those who can't, sue.
Is there a good reason that apple doesn't simply have a parking space for the CEO?
They do seem to learn from their mistakes though. The cube was too expensive and so it's turned into the mac mini. Maybe the Air will fail but there will probably be a sequel that will learn from the mistakes of the Air.
Quite possibly the reason only former employees ever comment is because the current ones are terrified of their boss.
For some this approach is extremely effective. For others is intolerable.
But again, this sequence does nothing for proving that this success is due to Jobs' aggressive, dictatorial style. It is equally plausible that Jobs made some small positive change such has hiring some bright engineers upon his arrival. Or maybe made a decision that all products should be sleek and devoid of buttons and sharp edges and come in pretty colors. Either of those decisions could account for their success, both could be effective despite micromanagement or abusive management. One could argue that you should imagine how much better the products from these people would have been had Jobs had a different attitude. That, as the original respondent said, apple is succeeding despite Jobs.
I have worked for aggressive, dictatorial people before. I am fully convinced that, while they might be able to establish a stable of employees with parental-appeasement issues that work hard and produce to gain the appreciation of an authority figure, there is nothing that will be produced that couldn't be with a fair, comfortable management environment.
Should Jobs get the praise for whatever decision he made that did make apple a success? Of course. Should his management style be adopted by others? No. Not until it's proven that it was the reason for success. I don't believe that proof has been provided and there are far too many other companies such as Google that demonstrate that success is not tied to an abusive management style and thus provide a counter-example sufficient to suggest looking towards other reasons for apple's success.
I will never live for sake of another man, nor ask another man to live for mine.