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Creative Goes After Driver Modder

FreedomFighter writes "Since the release of Windows Vista, Creative has promised their Sound Cards as being 'Vista Ready'. Unfortunately, as many unlucky customers did discover, this is not true. What the users actually found were buggy, feature crippled drivers. Creative insisted that features such as Decoding of Dolby® Digital and DTS(TM) signals and DVD-Audio which worked fine in WinXP, would not work on windows Vista. With Creative releasing less than one new driver a year, things seemed bleak. Fortunately, a talented user, Daniel_K, was recently able to 'fix' many of the drivers, enabling the incompatible features and also fixing many bugs. Just today Creative has decided to put a stop to this. They removed all links to his modified drivers, and banned several users who were posting links to the now banned drivers."

17 of 385 comments (clear)

  1. Re:Not a big surprise by edgrale · · Score: 4, Informative

    I don't usually post but here goes:

    Posted by JohnZS 2) I firmly believe that Daniel K has caught the flack because of the Dolby Digital feature As far as I am aware Auzentech paid a lot of money for an exclusive licence with Dolby to have their cards support this.

    But but... didn't Creative have this feature on their cards? I could swear they did, at least in Windows XP.

    --
    09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0
  2. Meh...Duh...and everything else by atari2600 · · Score: 5, Informative

    From the useless forum thread, it looks like one cowboy decided to make things easy for users suffering from Creative's ineptitude. As noble as his motives are, his methods weren't exactly legal. Looks like he was redistributing altered binary packages and asking for donations for his effort and time. I understand he was trying to help users but again his methods (and not his motives) are suspect. If Creative had any brains, they would probably hire the guy (daniel_k) as a contractor, get his contributions in, pay him a few Euro (or Yen or anything but the US$) and check that stuff into their CVS and call it their own.

    This is what happens when non-technical management + legal team + marketing get together to make decisions (and it's not just Creative...). I've been using a Creative Soundblaster 5.1 Live for the last 7 years - the card cost me 25$ and I've spent over 2000$ in AGP / PCI-Express cards in the same time. I am not much of an audiophile and the card just plain bloody works. Creative makes great hardware - the whining on that forum was driver support for Microsoft Vista but that's another nightmare story...

  3. SSDD by GastonTheTruck · · Score: 4, Informative

    Same thing happened with Win2K/Windows XP on the Live! cards. Creative never bothered to issue working drivers for the cards or the LiveDrive that allowed use of all the features, and the KX Project happened. It's pretty simple, don't bother with their hardware, the most compatible thing they ever produced was the SoundBlaster 16 and everything from there has been a support nightmare.

  4. Not really by anss123 · · Score: 5, Informative

    The original SoundBlaster was basically a copy of the Adlib (a soundcard by a small American company) with digital output tacked on. Problem was the implementation was so broken it was impossible to play back audio without crackles and pops.

    The Soundblaster pro was better, but that's not saying a lot. The fact that the follow up - the Sound Blaster 16 - was NOT Sound Blaster Pro compatible is a clear indication how murky the SB Pro's underpinnings actually were.

    Speaking about the SoundBlaster 16. Despite what you may believe the SB16 is NOT a 16-Bit soundcard. It can indeed play back 16-Bit samples, but the drivers simply down converts them to 12-bits.

    The AWE was better but it was basically what the SB16 should have been and the competition by this time made the AWE look silly - and that is not mentioning the rather dishonest 64 simultaneous channels claim their marketing department threw about.

    Creative's first attempt at a PCI soundcard turned out so murky that 1997 era mobos have something called a "SoundBlaster link" to make them happy. Finally giving up Creative bought another company that had made a PCI soundcard and slapped the SoundBlaster brand on it. (SoundBlaster 16 PCI .. or SoundBlaster 512, they had many names for it).

    The SoundBlaster Live! was not PCI 2.1 complainant. If you somehow didn't know that you had to turn off PCI delayed transactions in the BIOS you would get blue screens every now and then. It also caused disk corruption on Via chipsets. Fun fun fun.

    Since then the Live has been rebranded several times. They even spewed out a SoundBlaster Live 24-Bit that did the old SoundBlaster 16-Bit down sampling trick. How nice of them.

    The SoundBlaster X-Fi is much nicer than the Live and the Soundcard I'm currently listening to. But beware, Creative is up to their old tricks even here. They talk a lot about their 24-Bit Crysalizer - for instance - but it is actually a 24-Bit Compressor similar to the 16-Bit compressors used by CD mastering studios. Like any audiophile can tell you a compressor helps cheepo speakers by making the sound a little more vivid and louder, at the cost of less fidelity on high end equipment.

    Also note that the SoundBlaster X-Fi PCIe Xtreme Audio is not an X-Fi but a good 'ol SoundBlaster Live! in new clothes!

    1. Re:Not really by X0563511 · · Score: 3, Informative

      I think I have one of their last good cards. An audigy 2 zs.

      Works great in Linux*, AC'97 had finally been replaced with I2C, and a few other improvements, but they didn't seem to screw things up yet. While I don't know if it down-samples 24-bit to 16-bit, I don't think I could hear the difference anyways - but the 48/96 sample rates do sound clearer (I do synthesizer stuff, so I can generate sound that actually uses those rates)

      * = Excepting the 50-thousand mixer channels and switches that I have no clue what they do...

      --
      For large sets, this will be our guide even unto death, for the LORD will work for each type of data it is applied to...
    2. Re:Not really by anss123 · · Score: 4, Informative

      You're right. For Linux the audigy is better than the X-Fi, but whenever they get working drivers the X-Fi is the better card. One nice feature of the X-Fi is an option bitmaching similar to Via Envy cards. That bypasses the need for resampling altogether, though the resample engine in the X-Fi is very good.

    3. Re:Not really by Anonymous Coward · · Score: 3, Informative

      if you are looking for truly good sound from your PC, you should look at the multitude of 24-bit/192kHz devices available for home recording.. even if you have no interest at all in strumming a few chords or banging out a synth line, you can still enjoy the plethora of i/o available and the audiophile quality. of course you'll have to ditch the computer speakers and get yourself a set of decent powered monitors, but if you think you can tell the difference between 44khz and 192khz, you'll definitely need some decent hardware.

      there have been some really giant steps forward with some of these usb/firewire interfaces and you can even run a surround sound setup if you like. for the price of whatever the top-of-the-line creative card goes for, you can get a pretty good pro audio solution. watch out for u-he tho, as they are owned by creative. i have never used a u-he card, but if they take after the consumer grade cards you should steer well clear.

    4. Re:Not really by anss123 · · Score: 4, Informative

      I think I meant to write "Bit-Matched Playback". It simply means that the sound card plays back with the same bitness and sampling rate as the original sound. Today's Soundcards resample the sound into 24-bit/48KHz before playback, but even the best resampling algorithm introduces errors. With Bit-Matched Playback the soundcard is unable to play back two sounds with different sampling rate simultaneously but the output is more correct.

      Look at http://www.digit-life.com/articles2/multimedia/creative-x-fi.html for a very good rundown of the SoundBlaster X-Fi.

    5. Re:Not really by Novus · · Score: 5, Informative
      While Creative's cards sucked in many ways, they weren't quite that bad.

      The original SoundBlaster was basically a copy of the Adlib (a soundcard by a small American company) with digital output tacked on. Problem was the implementation was so broken it was impossible to play back audio without crackles and pops. True. Clarification: the Sound Blaster 1.0 required a new DMA transfer to be started every 64 KB, causing an audible pop while the next transfer was set up. Playing only short sound effects avoided this, and the Sound Blaster 2.0 added support for automatic DMA restarting. Note also that the original Sound Blaster had major problems with DMA sampling rate precision (for example, 22050 Hz came out as 22222 Hz).

      The fact that the follow up - the Sound Blaster 16 - was NOT Sound Blaster Pro compatible is a clear indication how murky the SB Pro's underpinnings actually were. Not really true. Although there were the occasional problems, the SB16 was mostly SB Pro compatible in my experience (as in supporting stereo PCM and OPL3 FM synthesis).

      Despite what you may believe the SB16 is NOT a 16-Bit soundcard. It can indeed play back 16-Bit samples, but the drivers simply down converts them to 12-bits. Not really. None of the SB16 programming references I can find support this, nor any documentation. That said, with the signal-to-noise ratio on some earlier models, telling the difference could be hard.

      that is not mentioning the rather dishonest 64 simultaneous channels claim their marketing department threw about. True, for the AWE64 (an AWE32 with a 32-channel software synth to double the channels). Also, the FM synth was hooked up to two of those 32 channels, leaving you 30 to work with.

      The SoundBlaster Live! was not PCI 2.1 complainant. If you somehow didn't know that you had to turn off PCI delayed transactions in the BIOS you would get blue screens every now and then. It also caused disk corruption on Via chipsets. Fun fun fun. Also, the Windows drivers were horribly broken in many ways in my experience. The only way I ever got crackle-free recording in Windows was with the kX Project drivers.
    6. Re:Not really by anss123 · · Score: 4, Informative

      I guess back in the early nineties most people didn't play music on the PC, but you have to admit that 64KB is pretty darn short.

      I do actually have a reference for the 12-Bit thing. Let me dig it up. Ahh, here it is: http://www.crossfire-designs.de/index.php?lang=en&what=articles&name=showarticle.htm&article=soundcards&page=10
      It's a good article about early sound cards. Take particular note to "the ADC could dissolve only 12 bits! Many users could prove this doubt-freely in their attempts, however this has never been officially confirmed."

  5. Re:E-mu/Ensoniq -- anyone? by Anonymous Coward · · Score: 4, Informative

    Let's not forget what they did to Aureal, who made simply some of the finest sounding and most innovative sound cards around at the time. I have an au8830 kicking around somewhere actually...

  6. Hardly unique by Mike1024 · · Score: 4, Informative

    Just today Creative has decided to put a stop to this. They removed all links to his modified drivers, and banned several users who were posting links to the now banned drivers. It's worth noting that Creative is hardly the only company that deletes posts they don't like in their corporate forums.
    --
    "Goodness me, how unlike the FBI to abuse the trust of the American public." -- The Onion
  7. Re:Scruffy seconds. by electrosoccertux · · Score: 5, Informative

    Not necessarily. The Ipod clearly has the majority market, but that didn't stop them from making a crap alternative.

    I've wished since about week two of owning my Creative Zen Touch (40GB) that I had bought something else. Namely, the Ipod. Creative is a pain to deal with if you have support issues. So is their player. Disconnected three times after being on hold 17 minutes each time (HMMM....). If you just want something to listen to music with, their players will work. But don't expect any of the promised firmware updates to fix any issues with the player, so make sure you know all the current problems with it. The problems with mine? Scrolling accuracy to select songs is horrible. 10x worse than the Ipods (which is perfect). You move your finger down the strip to move the selector bar that selects songs, and the UI responds a quarter second later. On top of the that, it's inaccurate and unpredictable. Sometimes moving your finger 1mm will move the song selector one song, sometimes not at all, and sometimes it'll jump down three. You simply can't select songs safely when you're driving. In contrast, the Ipod's scroll wheel is predictable and goes where you want it. Every single time. Move thumb 1mm, it moves 1 song (or might be 2mm I don't know).

    Other issues:
    -after about 6 months of use the "forward/skip" [>>|] button halfway breaks. By that I mean sometimes you want to fast forward in the song (this is another frustrating thing I'll get to later) so you have to hold down the forward/skip button until the slider gets to the point in the song you want to listen to...so you let go of the fast forward, and then, strangely, the player skips to the next track. Apparently sometimes taking your finger off this button after having it held down tells the player to stop fast forwarding and skip to the end of the song.
    -As for fast forwarding, it's the most un-intuitive design ever. It isn't at all easy like on the Ipod, where you press the middle button and then move your thumb around the wheel. When you do this, the Ipod moves the slider that marks what part of the song is playing. You find the part you want, stop moving your thumb on the wheel, press the middle button again, and it plays. On Creative's players, you have to press forward and hold it down for about 5 seconds to skip 30 seconds. A total PITA. Like to listen to your songs gapless (IE you've ripped a CD as one whole MP3)? Be prepared to hold that button down and watch the UI for 20 seconds--(the slider movement speed increases exponentially, which means) when you finally hit the minute mark you want to listen to, and thanks to the laggy UI, you let go and find that it keeps moving ahead for the equivalent of two-ish minutes. Then it starts playing. So until you get used to letting go early, you'll be holding "[|]" down for another 5 seconds till you get back to wherever you originally wanted to be. On top of all that, the player doesn't anticipate "jee, you know, this guy is scrolling forward and this part of the song isn't in my memory, I better spin up the harddrive to be ready for it", it waits until you've stopped fast-forwarding, and then decides to spin up the harddrive, load that part of the song, and play it. And then if you overshoot where you were fastforwarding to, it does the exact same thing, it stops spinning and waits till you've stopped rewinding to spin up the harddrive and load that part of the song (which can't be good for the harddrive anyways, I'm sure this is what broke my first harddrive in the Zen Touch. Thankfully no problems with the warrant replacement). Like I said, don't expect to use this when you're driving.
    -If something about your player breaks, be prepared to pay the shipping costs [and insurance if you want to be safe] on your end as well as $35 (when mine broke this was how much it was, it has now changed to $25) as a "processing" fee.
    -good luck finding player covers if you want it protected. There's two that I know of, but they're both only available online. One is leather and costs something l

  8. Re:Scruffy seconds. by Z00L00K · · Score: 4, Informative
    There is still competition, but Creative is a big brand on the market today.

    Alternatives exists:

    --
    If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
  9. kX driver too? by Anonymous Coward · · Score: 3, Informative

    The new version 5.10.0.3540 of kX Audio Driver, which includes Vista support, has apparently been removed yesterday from the narod.ru server for "violation of rules". Any relation to this story?

  10. This is unbelievable by brad77 · · Score: 5, Informative

    I've been a long time Creative user, and they've lost me with this one. I have used Soundblaster cards since the 8-bit Soundblaster Pro. Since then I've owned the Soundblaster 16, AWE 32, and a couple cards in the Audigy series. For over 15 years, I've used Creative's cards almost exclusively (aside from a brief stint with the Pro Audio Spectrum 16).

    When Vista SP1 was released last week, I didn't see it in Windows Update because the latest driver available for my Audigy 2 ZS Platinum Pro was not compatible with the update (see this KB article). This driver hasn't been updated since March 2007, and didn't work all that well to boot. Analog 5.1 surround was sketchy, and the sub channel didn't even work.

    Daniel_K came to the rescue in my situation. I needed to uninstall my drivers to upgrade to SP1, then install his driver package get my card working again. The installation went very smoothly, and my card is working better than it ever has on Vista. There are some quirks, but all surround channels are working as they should, and sound quality seems to be improved over the previous drivers (although this could easily be attributed to the placebo effect).

    The last thing that Creative should be doing is going after Daniel_K. If anything, they should hire the guy to teach their driver team a thing or two.

    Sadly, this is not likely a technical issue, but a marketing one. Creative seems to have made a deliberate decision to leave Audigy users in the cold in an effort to get them to upgrade to their new X-Fi series. Problem is, it doesn't seem to be working. Peruse Creative's support forums and you'll see post after post lamenting their substandard driver support with promises to avoid their cards in the future.

    Creative's strategy may work with casual customers with a sub-$50 card, but not for others who have invested over $200 for a high-end Audigy card with a breakout box. Those people are still looking for return on their investment, and will be the first to walk away from Creative when they get snubbed.

    Hopefully this is a misunderstanding, and Creative will work out a deal with Daniel_K. If this doesn't happen, they stand to lose some of their most loyal customers. Given their track record so far, the outlook doesn't look good.

  11. Positial Audio and Headphones by Zan+Lynx · · Score: 4, Informative

    You can get perfect positional audio with headphones that have a head position tracker. Not otherwise.

    See, your brain is always comparing the left and right volume of discrete sounds and knows that when you turn your head left, sounds behind you should get louder. If they do not, then your sound position sense is confused.

    Most people will unconciously turn their head when trying to pin down a sound location.