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Users Know Advertisers Watch Them, and Hate It

Chris Blanc tips an Ars writeup on a survey of consumer attitudes toward targeted advertising. The results of the survey, conducted for TRUSTe, confirm that advertisers are in a tough spot. "[The survey company] randomly selected 1,015 nationally representative adults... Although only 40 percent of the group was familiar with the term 'behavioral targeting,' most users were well aware of the practice. 57 percent reported that they weren't comfortable their activities [were being] tracked for advertising purposes, even if the information couldn't be tied to their names or real-life identities. Simultaneously, 72 percent of those surveyed said that they find online advertising annoying when the ads are not relevant to their needs..."

25 of 243 comments (clear)

  1. Big deal? by CannonballHead · · Score: 4, Interesting

    I'm not sure exactly ... what privacy we are supposed to expect online. We're essentially driving on open roads while surfing the net, right... sending packets over open wires or open air. As long as it isn't malicious and isn't gathering actual personal information, I'm not sure this is unexpected or even a problem; no different than checking to see what kind of people shop at certain stores or malls to see what to put on the billboard...

    1. Re:Big deal? by CannonballHead · · Score: 4, Insightful

      But isn't the advertising to some extent what keeps some websites afloat? Even some services?

      As for billboards being less intrusive, that depends on the billboard and where it is, and how often you happen to visit wherever it is...

      And as for the postal systems, that is a federal system and it is illegal to open someone else's mail. I'm not sure the same applies to online transactions, depending on how it is sent. If you shout across the room, don't sue me for listening if I'm in the room...

    2. Re:Big deal? by number11 · · Score: 4, Insightful

      isn't the advertising to some extent what keeps some websites afloat?

      Perhaps. What's that got to do with liking it? Proctoscopy may make me live longer, but that doesn't make me enthusiastic about having a proctoscope jammed up my butt.

      As for billboards being less intrusive, that depends on the billboard and where it is, and how often you happen to visit wherever it is.

      True. And not all advertising is obnoxious. Just advertising that is ugly, poorly designed, gaudy, moves on my screen, takes up space on my screen to the detriment of the page, makes the page load slower, or is for things I'm not interested in at the moment. So that includes about 75% of the advertising I see on websites ("ads that I see" does not include anything using Flash or most popups). Most of the other 25% is Google's ads, which aren't too obtrusive yet. If I'm shopping, I might even click on them.

      TFA says that consumers want to see more relevant ads. It is very important to note that "more" modifies the word "relevant", not the word "ads".

    3. Re:Big deal? by SirGarlon · · Score: 4, Insightful

      And not all advertising is obnoxious.

      I disagree. The point of advertising is to get me to want something I don't need (because if I needed it, I could not wait around for an advertiser to "educate me about his valuable product/service"). That is, by definition, a waste of my time.

      When I do want to buy something, I go looking for it. To find what I want, I use a wonderful invention called the Yellow Pages, and if I want to get high-tech then there's Google. These are more than adequate for me to find what I want without much effort. When I don't want to buy something, I think it's reasonable to ask the sellers to stay out of my face.

      --
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    4. Re:Big deal? by arb+phd+slp · · Score: 4, Insightful

      The point of advertising is to get me to want something I don't need (because if I needed it, I could not wait around for an advertiser to "educate me about his valuable product/service"). That is, by definition, a waste of my time. When I do want to buy something, I go looking for it. To find what I want, I use a wonderful invention called the Yellow Pages, and if I want to get high-tech then there's Google. These are more than adequate for me to find what I want without much effort. When I don't want to buy something, I think it's reasonable to ask the sellers to stay out of my face.
      Not all advertising is for wasteful consumer crap (it makes julienne fries!!! Apply directly to the forehead!). Quite a bit of advertising is for things that people need, but not right now. When the time comes that one does need a new car/mortgage/personal injury attorney/etc., the knowledge of where to get one is saturated in prior experiences. When we do go to Google or the Yellow Pages, we're drawn to the already familiar items and tune out those that are unfamiliar.

      It is still obnoxious, though.

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    5. Re:Big deal? by d3ac0n · · Score: 4, Insightful

      The point of advertising is to get me to want something I don't need (because if I needed it, I could not wait around for an advertiser to "educate me about his valuable product/service"). That is, by definition, a waste of my time.


      Man, if I had mod points, and I could mod you up with all of them at once, I would.

      MOST INTELLIGENT AND INSIGHTFUL POST EVER, EVER!

      Seriously. This is why I surf with Firefox using Adblock Plus, Flashblock, and No Script. I HATE HATE HATE ads! I don't care what you are selling, don't care how great it is, and I do NOT want your ad in my face. I know what I want, and can go find it myself, I do not need some marketing guru shoving crap in my face all day long. Heck, I even mute the T.V. during commercials! The only exceptions I make to this are the particularly clever and funny commercials that are entertaining in their own right. Of which there are vanishingly few.

      Frankly I don't care that your website is "Ad supported". While I may enjoy your fine content, it's not my responsibility to create and support a good business model for you. That's YOUR job as the website operator. If you go away because your business model depended on me being assaulted by ads and I didn't see them so you made no money and went under, then fine. There are THOUSANDS of other people out there that are just as good as you and just as smart as you, with just as much opportunity as you that will replace you and your website in a heartbeat. To be blunt, neither you nor your website is really all that important to me. Certainly not so important that I would choose to inconvenience myself by being forced to look at annoying ads. Keep in mind that as far as I am concerned, 100% of ads are annoying. If there is an ad it is annoying SIMPLY BY EXISTING. There is no such thing as a "targeted ad" in my universe, unless the ad is targeted for deletion.

      So there you have it. Find another way website owners, or go the way of the dodo. Either way, I won't be looking at your ads.
      --
      Official Heretic from the "Church of Global Warming". Proven right thanks to whistle blowers. AGW = Flat Earth Theory
  2. Bottom line... by Divebus · · Score: 5, Insightful

    Nobody likes advertising. Period.

    --

    Most of the stuff on /. won't survive first contact with facts.
  3. I see you are having your period... by Hamster+Lover · · Score: 5, Funny

    Why worry about your period when you have more important stuff to think about?

    At Tampax we understand this and that's why our tampons are designed to suit your body and help you get on with life...

  4. Just Don't Look by Sterrance · · Score: 4, Insightful

    This Article reminded me of a Simpson's song. To stop those monsters 1-2-3, Here's a fresh new way that's trouble-free, It's got Paul Anka's guarantee... Lisa: Guarantee void in Tennessee. All: Just don't look! Just don't look! Just don't look! Just don't look! Just don't look! Just don't look! Seriously though I've stopped paying attention to ads altogether. Except for those amusing General Insurance ads where you play a car and avoid getting hit, those ads I fully support.

  5. Re:Bottom line...Not quite by plasmacutter · · Score: 5, Insightful

    Advertising is fine.. "MARKETING" is what people dont like.

    advertising is merely publishing the existence of a product.

    marketing is the active, dogmatic, flagrant, imposition of a product to a particular target using the most invasive means possible within the boundaries of the law. An advertisement would be a poster for a revlon product in a department store. marketing would be the woman who blocks your path and burns your eyes out with a well placed blast of a perfume bottle.

    your typical toy marketing campaign is not about convincing you and your kid to get this toy.. it's about deliberately manipulating your kids into pissing you off until you pay them temper tantrum protection money.

    Slashdot's ads are actual advertising, while those seizure inducing flashers, popup windows, and fake system alerts are marketing.

    --
    VLC FOR MAC IS DYING! IF YOU DEVELOP, PLEASE SAVE IT!!
  6. Well, block them. by Creepy+Crawler · · Score: 5, Insightful

    We all are smart (or many claim to be). We push Firefox and such software so we take control of the web.

    Every machine has a hosts file in which machines can be locally defined.

    So, lets take what we know and make ads gone.. maybe not all of them.. Lets start with the annoying ones first.

    First, get Firefox.
    Next, we gets some plugins:
    Adblock Plus
    NoScript
    NukeAnythingEnhanced
    Flashblock

    What, you dont like being watched? Now get TOR from tor.eff.org and install it, along with accompanying firefox plugin for proxy changing

    Set up TOR and now you have ad-free browsing, with optional anonymizing surfing when needed (for performance hit).

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    1. Re:Well, block them. by Creepy+Crawler · · Score: 4, Interesting

      What is the benefit for me viewing ads? Oh yeah, I "steal content".

      It is MY choice what images I load, what scripts I render, and what HTML code I accept. You have NO SAY.

      I have no qualms to disable ads any way I can, and I will show/set up ad killers so that my clients can surf safer and distraction free.

      My setup does not block text ads... You want a way to our eyeballs, make ads like Kuro5hin.org . I recently bought a VPS because of an NON-obtrusive ad I viewed there.

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    2. Re:Well, block them. by Temporal · · Score: 5, Insightful

      Of course, note that by using TOR, you are essentially telling every web site you visit: "I am a user who is excessively concerned with privacy and knows how to anonymize himself. Statistically speaking, I am probably (though not certainly) college-age, computer-savvy, geeky, single, and male. Effective ads for me are likely to include ads for dating services, computer hardware, nifty gadgets, video games, and Ron Paul." Normally, advertisers would have to do a ton of tracking and data mining to determine these things, but you're just telling them right off the bat.

      Just saying.

    3. Re:Well, block them. by plasmacutter · · Score: 5, Funny

      you are essentially telling every web site you visit: "I am a user who is excessively concerned with privacy and knows how to anonymize himself. Statistically speaking, I am probably (though not certainly) college-age, computer-savvy, geeky, single, and male. Effective ads for me are likely to include ads for dating services, computer hardware, nifty gadgets, video games, and Ron Paul."


      or.. "I am a user who is excessively concerned with privacy and knows how to anonymize himself. Statistically speaking, I am probably (though not certainly) a reactionary paramilitary survivalist cult member. Effective ads for me are likely to include ads for weapons, military surplus, canned goods, religious iconography, industrial grade generators, and DIY bomb shelters."
      --
      VLC FOR MAC IS DYING! IF YOU DEVELOP, PLEASE SAVE IT!!
  7. Re:Bottom line...Not quite by CSMatt · · Score: 4, Funny

    That's marketing?

    I always called it "bullshitting."

  8. Just use superliminal advertising instead by CSMatt · · Score: 4, Funny

    Hey! You!

    BUY STUFF!!!

    1. Re:Just use superliminal advertising instead by palndrumm · · Score: 4, Funny

      Superliminal must be some new marketing-speak term. The Simpsons, episode CABF12:

      Lisa: But you have recruiting ads on TV. Why do you need subliminal messages?
      Lt. Smash: It's a three-pronged attack. Subliminal, liminal, and superliminal.
      Lisa: Superliminal?
      Lt. Smash: I'll show you. [opens the window, and shouts at Lenny and Carl, who are standing on the corner] Hey, you! Join the Navy!
      Carl: Uh, yeah, all right.
      Lenny: I'm in.

  9. I disagree with their analysis by isellmacs · · Score: 4, Interesting
    "TRUSTe notes that this attitude presents a conundrum for advertisers, who are simultaneously being told that consumers want to see more relevant ads but don't want to have their activities tracked in order to make those ads relevant."


    I don't get that at all from these numbers; personal experience tells me that people don't want to see ads. Relevent ads aren't as bad, and some can be useful, but most just don't want to see ads.

    The fact of the matter is that it is the advertisers themselves who want us to see their ads, not the other way around. To do this, they add stuff to their advertisements in order to make you pay attention to them.

    People who pay attention to advertisements/commericals are the product to be sold, the advertisers are the real customer, and the content, whether it be magazine, movie, game etc is just the bait to lure us into the 'snare' and pay attention to the advertisement.

    When people WANT to view an advertisement, we'll look for a product then. Building brand awareness beforehand might be effective, but that doesn't mean we enjoy being conditioned in such a manner. If we could have the carrot without risking the snare, we would totally take that. When we want the snare, we'll let you know.

    1. Re:I disagree with their analysis by squidfood · · Score: 4, Interesting

      When people WANT to view an advertisement, we'll look for a product then.

      ThinkGeek proves you wrong... I didn't know I wanted *half* that stuff! Seriously, targeting a specialist *site* works wonders, while targeting an individual is annoying. It's old technique though; for example, in specialist-enough niche (print) magazines for hobbyists, the ads are actually quite often interesting and useful to their audience.

  10. I don't see the problem by InlawBiker · · Score: 5, Insightful

    Am I the only one? I see it like this - I get content for free. Somebody has to pay those people to create, host and maintain that content. I know the ads are not going away. So long as the ads are there I prefer them to be relevant to my needs. So sure, track away. I'd rather see ads for things I'm interested in than things I'm not. They don't know my name or where I live so no harm done. If ads are too pushy or distracting from the content I'll use another site This is one of the reasons Google won the search engine war - their ads are not annoying and they work for the people trying to sell us stuff.

  11. Re:Bottom line...Not quite by Irish_Samurai · · Score: 4, Insightful

    Sorry, you don't know what the fuck you're talking about.

    True marketing deals with WHO buys WHAT. After that ADVERTISING takes over.

    The slashdot crowd may unilaterally hate "marketing", but thats because they don't understand what it truly does. It is ironic that most people here who hate marketing don't sign their own checks.

    Confusing B2C advertising methodologies with true marketing is ignorant. Apple is winning due to marketing, not advertising. Microsoft won due to Marketing, not advertising. Sony pwned for 2 iterations of gaming devices due to marketing, not advertising. Band-Aids, Toyota, Whole Foods, Glock, Clorox, Dyson, BMW, Jones Soda - these entities are winning due to marketing, not advertising.

    Marketing is an analysis of data....thats it. Those who choose to use tha data to advertise corruptly are the culprits.

    Get a clue.

  12. Re:Bottom line...Not quite by Alphager · · Score: 4, Insightful

    The people who get the data in the first place are as corrupt as the advertisers. Marketing still is pure manipulation. Apple is a fine example: They offer sub-par hardware (Iphone without 3G, Macbook without great colors...) with an alternative OS to incredible high prices. They use chinese sweatshop-labor, highly toxic chemicals and somehow still have a positive image. That is pure evil manipulation.

  13. Re:Bottom line...Not quite by Moridineas · · Score: 4, Insightful

    I'll let the other slashdotters eat you alive for accusing them of being deadbeat leeches on their spouses and/or families, but jones soda is not winning based on marketing OR advertising.

    jones soda is winning because they actually follow the equation P = MC. They don't skimp on their ingredients like the major bottling houses do, and they don't gouge like they do. The fact that you know so much--and are so enthusiastic about jones soda (i think you just advertised for them)--shows how well their marketing is doing. You've bought into jones soda as an "alternative" to Big Soda. Marketing. Jones soda spends quite a lot of money on marketing!

    As the saying goes, sell the sizzle, not the steak. p=mc, ingredients, alternative to major bottling houses, not gouging--sizzle. You didn't say a single thing about the flavor! Seems very telling...
  14. Well, this is why it's a big deal by Moraelin · · Score: 4, Interesting

    Well, the big deal is that

    1. people change their behaviour when they think they're watched. Doubly so when it's recorded and they're not even sure when it'll be used, how, and in which way it'll bite them in the arse.

    My favourite example is about the USSR. Everyone knows the brutality of Stalin's NKVD and about the Gulag, but that got toned down a lot after Stalin. Mostly because it was cheaper and more effective to just give people the impression that everything they say or do goes into some dossier, and they have no idea when it'll be used against them or how. Maybe it'll be the GULAG, but maybe they'll never travel abroad again, or maybe their kid won't ever get a promotion because of what their father said, or God knows what else. Or maybe nothing will ever happen, but there's no way to know.

    That uncertainty is actually scarier than immediate repression. It removes the feedback. With Stalin's NKVD, you could know pretty soon whether they have anything against you or not. With something that might, or might not happen, and might take a decade or two to, you just don't know.

    The bigger effect is that it made people distrust each other, and thus unlikely to get organized. If comrade Piotr swears at the Party, how do you know if he isn't some agent provocateur trying to get you to say something you'll regret. And even if he isn't, do you want it on your record that you hang out with a disgruntled enemy of the people? Best avoid going drinking with Piotr in the future.

    Of course, you could point out, that was only because Big Brother there had not only ears, but also an arm with a whip and an inclination to use it. Well one way or another disincentives exist just as well in a free society, and in the West we're all the more eager to accept them if they're wielded by the private industry instead of the state.

    E.g., just like in Soviet Russia you might have feared that you'll never get a well paid job if you have on your record that you're a maladjusted malcontent, the exact same can happen in the west too, in a world where employers routinely google their employees. Even if your current boss doesn't mind it, how do you know if the next job interview doesn't get influenced by something you said or did?

    E.g., to get to more mundane western worries, if you're, say, in a particularly bigotted town in the Bible Belt, do you want your next employer to know that you're surfing for gay porn? Most people even if they're not particularly secretive about either being gay or surfing for porn, don't wear "I download gay porn" on a badge at a job interview either.

    This whole data collection, and the possibility that it'll get leaked, sold to the highest bidder, or just given as a "gift to the community" like the infamous AOL search data, is enough to make a lot of people think twice about what they do. Even if it's not antisocial per se. Better not trip someone's sensitivities the wrong way, and all that.

    (And, yes, I know, maybe _you_ are brave and fearless and never give in, bla, bla, bla. The vast majority of others aren't. That's the problem.)

    It can enforce a degree of conformism that's outright scary.

    2. Data mining, especially the way Joe Sixpack doesn't even understand it, adds another layer of scariness to it all. You don't know over what inferences they'll get to you, or whether you'll be a bystander casualty of one.

    Basically the same as you wouldn't go into a black or jewish boss's office carrying some white supremacist magazine under your arm. Chances are the "pays to read that kind of thing => probably is a racist" inference won't help your career much. So even the real bigoted guys still wouldn't do it.

    Data mining promises to make the same kind of inferences from other more mundane things. That even much more innocent things could finger you as something you'd rather not proclaim yourself as, or even genuinely aren't.

    E.g., what if some data mining survey says that employees drinking Coca Cola are twice as loyal to the

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    A polar bear is a cartesian bear after a coordinate transform.
  15. Re:Google Love Affair by solios · · Score: 4, Interesting

    Google and Apple are both much-much loved by slashdotters. Apple makes sexy kit that (for the most part) works very well. Google makes a search engines (and other software) that (for the most part) works very well. In a world dominated by shitty computers that don't work very well loaded with operating systems that don't work very well, products that Suck Less are going to get noticed. It "helps" that Apple has a Geek Chic image, and that Google employees have extensively evangelized what an incredibly AWESUM place Google is to work.

    Yay.

    At the of the day, Apple charges lamorghini prices for chevette parts in cadillac boxes* and Google promises "don't be evil" while collecting and tracking data at a volume that probably makes the NSA green with envy. I personally find this to be irritating (on the part of apple) and heinously evil shit (on the part of google), but both companies are Best Of Breed, and as long as their products Suck Less than everything else on the market, they'll be loved by the slashdot crowd - and any questionable activity will be rationalized or ignored by the fanbase.

    * Yes, an equivalent PC that has every last one of the features a Mac packs will cost more. But I can upgrade the video card on a 400$ Dell. The entry level for upgradeable video in the Apple world is currently 2,799$, and the starting point for a useable (non-intel) video chipset (non-upgradeable) is currently ~1,200$. Oh, and the Intel minis cost more than the PPC minis did, with arguably worse video. Mention any of this in an Apple thread and you'll be modded troll or flamebait.