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Disk Failure Rates More Myth Than Metric

Lucas123 writes "Using mean time between failure rates suggest that disks can last from 1 million to 1.5 million hours, or 114 to 170 years, but study after study shows that those metrics are inaccurate for determining hard drive life. One study found that some disk drive replacement rates were greater than one in 10. This is nearly 15 times what vendors claim, and all of these studies show failure rates grow steadily with the age of the hardware. One former EMC employee turned consultant said, 'I don't think [disk array manufacturers are] going to be forthright with giving people that data because it would reduce the opportunity for them to add value by 'interpreting' the numbers.'"

6 of 283 comments (clear)

  1. There are only two kind of peeps... by **loki969** · · Score: 5, Insightful

    ...those that make backups and those that never had a hard drive fail.

    1. Re:There are only two kind of peeps... by Raineer · · Score: 5, Insightful

      I see it the other way... Once I start taking backups my HDD's never fail, it's when I forget that they crash.

    2. Re:There are only two kind of peeps... by squidinkcalligraphy · · Score: 4, Insightful

      "Backups are for wimps. Real men upload their data to an FTP site and
      have everyone else mirror it." -Linus Torvalds

      --
      "I think it would be a good idea" Gandhi, on Western Civilisation
  2. Marketplace can't function without good data by dpbsmith · · Score: 5, Insightful

    If everyone knows how much a disk drive costs, and nobody can find out how long a disk drive really will last, there is no way the marketplace can reward the vendors of durable and reliable products.

    The inevitable result is a race to the bottom. Buyers will reason they might was well buy cheap, because they at least know they're saving money, rather then paying for quality and likely not getting it.

  3. warranties by qw0ntum · · Score: 4, Insightful

    The best metric is probably going to be the length of warranty the manufacturer offers. They have financial incentive to find out the REAL mean time until failure in calculating the warranty.

    --
    'Every story, if continued long enough, ends in death.' --Ernest Hemingway
  4. What MTBF is for. by sakusha · · Score: 5, Insightful

    I remember back in the mid 1980s when I received a service management manual from DEC, it had some information that really opened my eyes about what MTBF was really intended for. It had a calculation (I have long since forgotten the details) that allowed you to estimate how many service spares you would need to keep in stock to service any installed base of hardware, based on MTBF. This was intended for internal use in calculating spares inventory level for DEC service agents. High MTBF products needed fewer replacement parts in inventory, low MTBF parts needed lots of parts in stock. Presumably internal MTBF ratings were more accurate than those released to end users.

    So anyway.. MTBF is not intended as an indicator of a specific unit's reliability. It is a statistical measurement to calculate how many spares are needed to keep a large population of machines working. It cannot be applied to a single unit in the way it can be applied to a large population of units.

    Perhaps the classical example is about the old tube-based computers like ENIAC, if a single tube has an MTBF of 1 year, but the computer has 10,000 tubes, you'd be changing tubes (on average) more than once an hour, you'd rarely even get an hour of uptime. (I hope I got that calculation vaguely correct)