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Dell Abandons Its Customization Roots

Posted by Zonk on from the off-the-factory-line dept.

LiveFreeOrDieInTheGo writes "Dell intends to scale back its build-to-order service model, while increasing sales of prepackaged systems. The goal: $3B USD savings by 2011. The downside: customers expect Dell to build-to-order. The deeper downside: Dell will outsource more production and assembly."

1 of 372 comments (clear)

  1. Outsource more manufacturing? by Anonymous Coward · · Score: 5, Informative

    Are you high?

    Dell already outsources just about all their manufacturing. All that will happen here is that now they can streamline the supply pipeline because they only ship x different configs instead of 100x. Less work at the (already) outsourced supplier/contract manufacturer, less work on the order fulfillment side.

    How it's going to save 3 billion, I don't know. I think they're aiming a little high. Expect support to be outsourced to even crappier Indian call centers....