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Dell Abandons Its Customization Roots

LiveFreeOrDieInTheGo writes "Dell intends to scale back its build-to-order service model, while increasing sales of prepackaged systems. The goal: $3B USD savings by 2011. The downside: customers expect Dell to build-to-order. The deeper downside: Dell will outsource more production and assembly."

2 of 372 comments (clear)

  1. Re:Typical kneejerk business move... by Anonymous Coward · · Score: 0, Troll

    > I'm a fan of Dell kit

    I'm calling BS unless you provide a URL to these kit computers you claim Dell sells. I bought just over seven figures worth of hardware from Dell last year and have bought from dell for over 15 years, and I have never seen a Dell kit computer. They sell complete computers. They don't sell parts kits like you claim. You're full of crap.

  2. Re:Wow by Anonymous Coward · · Score: 0, Troll

    It's easy to blame Dell here, but it's buyers of technology that are driving it. Not enough people want essentially bespoke computers (or the ones that do aren't buying them from Dell), and Dell is going to eliminate the facilities that provide that service. Perhaps the consumers that are intelligent enough to know what they need from a customized system are also smart enough not to buy it from Dell.