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Instant Messaging For Introverts

adamengst tips an article up on TidBITS that explores the persistent reluctance of many nerds to embrace fully new communications media such as IM and Twitter. In this thoughtful article Joe Kissell explores, from the inside, the mind of the introvert and how this personality style often struggles with new "always-on" media. The result is a sometimes exasperated incomprehension on the part of the more extroverted. Well worth a read.

43 of 311 comments (clear)

  1. I would get a frist post by Mipoti+Gusundar · · Score: 3, Funny

    I would be getting frist post, bud saddley I am being too shy.

    --
    Will code for new sig.
  2. Sorry but the first half of that long post by lottameez · · Score: 3, Insightful

    was about the most boring thing I've ever read. I couldn't bring myself to read the second half; perhaps it was more interesting.

    NEWSFLASH! Some people don't like IM! Film at 11. *yawn*. Bring on the pink ponies.

    --
    Yeah? Well I think you're overrated too.
    1. Re:Sorry but the first half of that long post by paganizer · · Score: 5, Insightful

      Not too well written, I agree; but thats the first time I've read something that kinda explains to me my own feelings about IM.
      I've currently got problems with it. I leave Skype on full time these days for Biz purposes, and my GF wants to pop up a chat window every 10 freaking minutes, breaking my concentration, effectively ending my ability to do any meaningful work; I end up just surfing instead of trying to do anything, because I know I'm just going to get interrupted anyway.

      --
      Why, yes, I AM a Pagan Libertarian.
    2. Re:Sorry but the first half of that long post by Oktober+Sunset · · Score: 4, Insightful

      The solution to your problem is have multiple accounts, one for business, one for your friends, and one for dirty cyber with 19yo whores (30yo fat virgin nerd guys doing a girly voice) you met in a chatroom.

    3. Re:Sorry but the first half of that long post by kv9 · · Score: 3, Funny

      I leave Skype on full time these days for Biz purposes, and my GF wants to pop up a chat window every 10 freaking minutes, breaking my concentration shouldn't you be telling her this? also, real nerds use IRC.
    4. Re:Sorry but the first half of that long post by aliquis · · Score: 3, Insightful

      +one billion.

      What's wrong with IRC? Why do we need this IM crap anyway? It's much more fun to talk to many people or just be able to say "hi" to everyone and see if someone are there instead of sending PMs to everyone.

      Back in the days people used ICQ for IM here (and maybe AIM in the US), but now all people over here use MSN, do we really need 10 different instant messaging protocols? Skype and now facebooks internal one ... Fuck that, why can't people stay with oscar based ones if they really need them or not just use IRC.

      Retards...

    5. Re:Sorry but the first half of that long post by R2.0 · · Score: 5, Interesting

      I carpool with a guy that is going through an amicable divorce that is turning messier by the day. She communicate a LOT by text message - not "Pick up some milk" but "I think we should go to counseling" and "I hate you and I never want to talk to you again". Texting has given her the ability to vomit out all her surface thoughts without the burden of reflection or instant feedback from a face to face conversation. Lovely.

      --
      "As God is my witness, I thought turkeys could fly." A. Carlson
    6. Re:Sorry but the first half of that long post by Dan541 · · Score: 3, Insightful

      shouldn't you be telling her this? also, real nerds use IRC. That doesn't normally go down well.

      --
      An SQL query goes to a bar, walks up to a table and asks, "Mind if I join you?"
    7. Re:Sorry but the first half of that long post by Anonymous Coward · · Score: 5, Funny

      Interrupts your work AND doesn't go down well?

      Get a new GF imo.

    8. Re:Sorry but the first half of that long post by Dragonslicer · · Score: 4, Insightful

      The problem is that with IM, it's become "Always on, and always advertising me as on". And so as soon as you come online, however many 10s or 100s of people on your list think that means you're up for making random small talk. That's what away messages and invisible mode are for.
    9. Re:Sorry but the first half of that long post by good+soldier+svejk · · Score: 4, Insightful

      My wife and I have had quite the opposite experience. IM allows us to calmly discuss the most sensitive topics. Writing down your response forces a moments reflection and the medium strips any unwanted or imagined inflection. However, unlike email, there is no long delay allowing you to map your own broken subtext onto the message and stew over it. Misunderstandings are easy to resolve with a simple question.

      --
      It is cowardly, and a betrayal of whatever it means to be a Jew, to act as a white man

      -James Baldwin
  3. Introversion in the future by Anonymous Coward · · Score: 3, Interesting

    If, as wacky futurists like Ray Kurzweil in his The Singularity is Near human beings will increasingly maintain portions of their conscious in computer networks, is there even a place for introversion in the future? Eventually once all of mankind is networked, it'll be harder and hard to tune out.

    1. Re:Introversion in the future by montyzooooma · · Score: 4, Insightful

      The reverse may be true. While the majority of the population is amusing themselves online the introverts will be off in their corners reading their books without fear of interruption.

  4. But introverts have a point by MassiveForces · · Score: 4, Insightful

    Twitter and things like that add useless noise to the Web 2.0. Who's sick of some idiot twittering what they're up to all the time and drowning out all the more thoughtful status updates on Facebook? I don't think even extroverts want to know what everyone is thinking or doing all the time, for fear of realizing how dilute their thoughts really are... it's like those really noiesy couples that talk all the time, but if you ever listen in they're talking about jack all and it deteriorates into whining.

    Actually maybe I shouldn't have been so extroverted as to post this. Alright everyone, let's not post at all in protest of extroversion...

    1. Re:But introverts have a point by necro81 · · Score: 4, Funny

      thoughtful...Facebook
      incongruous?
  5. Not necessarily introverts by iBod · · Score: 5, Interesting

    Anyone who wants or needs to concentrate suffers from the constant barrage of interruptions from this 'always on' technology.

    IM, Cellphones, SMS etc. It seems to be expected now that everyone should be instantly contactable, at any time, for the most trivial of communications.

    I'm not an introvert, but prefer to be uninterrupted unless it's something really important.

    I annoy people by not playing the game, by turning off my cellphone, not running an IM client (unless I want to specifically talk to someone), only checking my email twice a day etc.

    The constant jabbering and twittering that surrounds us now really pisses me off. QUIET please!

    1. Re:Not necessarily introverts by v1 · · Score: 5, Interesting

      Not entirely on topic but people need to learn to live without their cell phones. A few people I know, anywhere they go, anything they're doing, their phone is ringing. usually several times. And they always have to answer it. We can be playing a multiplayer game and they'll just stop playing to answer the phone, sometimes costs us the game.

      No amount of heckling them about their constantly having to answer the phone seems to help.

      "I have to answer it. What if it's an important call? What if my wife just got in a car accident or something?" You can't reason with them.

      --
      I work for the Department of Redundancy Department.
    2. Re:Not necessarily introverts by Ed+Avis · · Score: 5, Funny

      How thoughtless of them! What could possibly be more important than a multiplayer online game?

      --
      -- Ed Avis ed@membled.com
    3. Re:Not necessarily introverts by morgan_greywolf · · Score: 5, Interesting

      What if it's an important call? What if my wife just got in a car accident or something? That's why I have an established emergency protocol with my family members. If they call and I don't answer the phone, I'm busy, so leave a voice or text message. If it's an emergency, either put 911 in your callback number or 911 in your text message.
    4. Re:Not necessarily introverts by bug1 · · Score: 4, Insightful

      Introverts have a high level of cortical stimulation, they dont _need_ external events to stimulate them, they like quite time.

      Extroverts have a low level of cortical stimulation, they need external events to stimulate their tiny^W minds, leave them in a quite room (or a library) for a few hours and they go crazy.

      I expect extroverts would enjoy having people call them and give their brain something to do.

    5. Re:Not necessarily introverts by smilindog2000 · · Score: 4, Interesting

      Sometimes it is introverts. My ex-wife suffered from both panic disorder and social phobia. I found a great web site with hundreds to thousands of insightful posts about living with panic disorder. On the same host, I found a single post about social phobia:

      "Is anyone out there?"

      --
      Beer is proof that God loves us, and wants us to be happy.
    6. Re:Not necessarily introverts by artg · · Score: 5, Insightful

      More to the point : what could possibly be more important than paying attention to the people you're with ?
      And what could possibly be more rude than to temporarily ignore them to accept an interruption ?

    7. Re:Not necessarily introverts by Dogtanian · · Score: 3, Insightful

      She later dumped me after an argument about me "ignoring" her (my phone was off because I was at my granddad's funeral). Did you tell her that was the reason your phone was off? If so, she sounds like an attention-whoring, self-centered and downright insensitive bitch who probably did you a favour by removing herself from your life sooner rather than later.
      --
      "Slashdot - News and Chat Sites Deviant". (Click "homepage" link above for details).
    8. Re:Not necessarily introverts by Ephemeriis · · Score: 3, Interesting

      More to the point : what could possibly be more important than paying attention to the people you're with ?
      And what could possibly be more rude than to temporarily ignore them to accept an interruption ? Exactly. If I'm going out for dinner/drinks/whatever with a bunch of friends or family it is for the purpose of spending time with them. We're supposed to chat, joke, communicate, catch up on things. If someone spends the entire time on their cell phone talking with someone else, why did they bother to show up?

      My wife and I recently went to the movies... Someone, seated a couple rows ahead of us, spent the entire movie texting someone. All through the movie you could see the glow of their cell phone's screen, and their thumbs bouncing around on the keypad. They obviously weren't paying any attention to the movie. They also had another person with them, who appeared to actually be watching the movie. What are they going to talk about afterwards?

      "What did you think about the movie? Wasn't it amazing when that guy did that thing" "Oh, I didn't notice, I was too busy texting..."

      --
      "Work is the curse of the drinking classes." -Oscar Wilde
    9. Re:Not necessarily introverts by Xtravar · · Score: 3, Insightful

      About the only time she doesn't react to it is when she's driving or asleep. My girlfriend writes non-urgent text messages while driving. It scares the shit out of me, since she already isn't the most proficient driver.
      Add the iPod to the mix and it's just a disaster waiting to happen.

      Naturally, I offer to drive as much as possible.
      --
      Buckle your ROFL belt, we're in for some LOLs.
  6. Invisibility by dreamchaser · · Score: 3, Informative

    I just stay invisible on IM most of the time. If someone is on that I want to talk to, I can message them. My close friends and family know that if I am around I'll answer them even if they can't see them.

    I also don't feel the need to instantly answer, even on private work related IM. If it's urgent sure, but urgent matters warrant a phone call generally. I place IM somewhere in between email and phone for the sense of urgency factor. Of course the actual content and context of the message matters and everything in life should be taken case by case :)

    People stress themselves out too much with the 'OMG I JUST GOT IM'ED I'D BETTER ANSWER RIGHT AWAY'.

  7. Marching Morons 2.0 by 0xdeadbeef · · Score: 4, Insightful

    Wait, so you mean the name isn't an explicit metaphor likening its users to mindless birds, sharing every tiny, half-formed thought that crosses their pea-sized brain to everyone within ear-shot?

    And because I don't want to hear it, they're trying to frame this as something wrong with me?

    1. Re:Marching Morons 2.0 by iBod · · Score: 4, Funny

      Hey! Why WOULDN'T you want to know what I had for breakfast, what underwear I put on this morning and how many birds I can see on my lawn right now?

      What the hell is wrong with you? Some kind of weird 'introvert' eh?

  8. introverts and IM by v1 · · Score: 4, Informative

    I don't believe introverts regard IM the same way as face-to-face communications. I know a lot of people that are socially very shy in public, that practically live in IM or WOW etc.

    --
    I work for the Department of Redundancy Department.
    1. Re:introverts and IM by Bogtha · · Score: 5, Interesting

      I know a lot of people that are socially very shy in public, that practically live in IM or WOW etc.

      Shyness and introversion are two different things. Introversion is a preference for being alone. Shyness is when somebody feels anxiety around other people.

      IM and other virtual communication can be good at alleviating the anxiety shy people feel, enabling them to socialise frequently, but it isn't going to do anything for an introvert who doesn't want to socialise frequently.

      --
      Bogtha Bogtha Bogtha
    2. Re:introverts and IM by Peter+Cooper · · Score: 4, Insightful

      Very true, and I think nerds are the worst at recognizing this. All those people who spend hours on WoW, leading guilds, doing raids, and conversing over VOIP with their team are most likely NOT introverts, even if society makes them feel that way.

      I truly am an introvert, which is why I can't play such games (I'm more of a Si, and prefer to only use asynchronous forms of communication for everything. All these "sociable" nerds, however, are likely not introverted.. just "first world" shy!

  9. Work by Zelos · · Score: 3, Insightful

    I definitely recognise myself in the article's description: I generally write 2 or 3 versions of an email before finally sending it and I really don't get on with IM-style communication.

    The problem I find with IM at work is that some people use it instead of doing their own research. I frequently get IM'd work questions that could have been solved with 1 google search or 30 seconds with the source tree and grep. Instead, because it's so easy, they interrupt me.

    1. Re:Work by value_added · · Score: 5, Insightful

      I definitely recognise myself in the article's description: I generally write 2 or 3 versions of an email before finally sending it and I really don't get on with IM-style communication.

      You mean to say you take the time and thought required to write something worth reading?

      There seems to be a trend in recent years for people to consider email another form of IM. Subscribe to mailing list with 10K users, and you'll find people repeatedly sending off unintelligible overly-abbreviated scraps of seemingly random thought without hesitation, forcing all 10K users to read and try and interpret their spew. For anyone that thinks, for example, one or more cryptic one-liners is acceptable, I'd suggest they stop and consider how many followups to followups are required when, by comparison, a coherent thought written out using complete sentences would have saved everyone both time and grief in almost all cases.

      Too much trouble or time to bother with? See how well you can communicate with your significant other using postit note reminders stuck on a refrigerator door before a misunderstanding and a day spent stewing over a perceived insult occurs.

      IM has its place and is no doubt useful (invaluable, even) in certain scenarios. If you accept that it's the quality of communication that matters, then the pervasive influence of IM can be characterised fairly as somewhere between an unfortunate habit and a disease. Not that there's ever been a golden age of electronic communication, of course. I do wonder how it is, though, that in a form of communication that's entirely written, people don't hesitate to offer the impression that they're either morons, or complete illiterates.

      My use of IM has devolved into occasional replies of "This is worth discussing. Call me when you have time and we'll take it up then." The rest is noise. No point in trying to do accomplish something when neither party has the time to deal with it, is there?

  10. Re:Or some of us are just busy, by Brian+Gordon · · Score: 4, Insightful

    Have fun "getting things done" while life passes you by. A virtual life is a fine replacement for a real life, but you have to communicate somewhere or you're living out some phychological damage or something...

  11. Block Button by m50d · · Score: 3, Insightful
    If people's interruptions for trivial things are irritating, you have to tell them outright - there's no way to express your disapproval through tone of voice or so on. So you should feel no qualms about doing so.

    If they don't listen, that's what the block button is for. Pretty much all of the current generation IM systems have it.

    --
    I am trolling
  12. Re:Or some of us are just busy, by geminidomino · · Score: 3, Insightful

    What part of "building an app, family..." is a virtual life?

    If "Real life" is my ex-girlfriend wanting to tell me about last night's "American Idol" party or My brother ranting about the Giants'/Yankees' performance... yeah, I have no problem letting those pass me by.

    Don't assume that because something involves another ugly bag of mostly water, that it is somehow worthwhile. I find that, short of sex and wii bowling, that is rarely the case.

  13. IM beats answering the phone by rodrigoandrade · · Score: 4, Insightful

    You may not like it, thse IM pop-ps may be annoying, but it beats answering the phone. At least with IM, I can interact with the person when I feel like it and/or have time. With the stupid phone, it's the other way around.

    Yes, I believe the telephone is productivity's worst enemy.

  14. Am I a tech dropout:? by BenEnglishAtHome · · Score: 4, Insightful

    I had occasion to leave the cube a while back and spend a few days working around a conference table with a bunch of other folks in a very busy environment, the control room of a very large conference with thousands of people from all around the country.

    My tablemates were utterly confounded that I had no IMs, one of my cell phones was often off with an outgoing message of "I don't pick up these messages, so don't bother", that I never sent any text messages, that I used an old-school one-way pager, and that I actually checked incoming email "only" every couple of hours or so. They thought I was a complete neanderthal. Yet I was the IT guy for the conference. In fact, I had been specifically requested by the head of the planning team; he had worked with me before and valued not just my willingness to work long and hard but my ability to communicate face-to-face with the hordes of hyper managers and executives who inevitably showed up with work-stopping computer problem and have to be "handled" properly while they get their problems fixed.

    I got the assignment mostly because I was seen as a good communicator. Yet the entire rest of his staff (who I met for the first time at this event) thought I was nuts to be so out of touch.

    I've never thought that avoiding distractions and interruptions made for poor communication. Indeed, my attitude is quite the opposite. It also seems to be increasingly rare these days.

    Odd. To me, this is really, really odd.

    And yes, I am strongly introverted.

  15. Resentment by RAMMS+EIN · · Score: 3, Insightful

    I didn't read TFA, but I still think I can provide some interesting insights.

    First of all, I have my own reasons for not wanting to use certain "new" communication methods.
    A particularly strong one is resentment. Many "new" communication methods do the same thing
    that existing methods do, only worse. For example, the new method might be technically inferior
    because they use the wrong tool for the job, they might be limiting because they only allow
    certain types of use, where the existing tools were more flexible, or they might use proprietary
    protocols where the existing tools used open protocols.

    I don't like it when the new, inferior solution gets hugely popular, and then people think I'm weird
    for not wanting to participate. It is they who didn't participate in the existing system when it was
    there - and it is _because_ they jumped on the bandwagon of the new, incompatible system that this
    is even an issue. If people had stuck with the existing system, or if the new system had been
    compatible with the old system, or if the new system had been so much better that users of the old
    system all jumpd ship, there wouldn't have been any issue.

    For some reason, people don't understand this. They just expect me to sign up with the cool, new thing,
    or be left out. Not that they would be willing to try the existing, old thing...why jump through
    all the hoops to start using this thing that nobody else uses, when all it will do is give you _two_
    accounts that you have to maintain and all that? I understand that point very well, of course,
    the more because it is often the exact same situation _I_ am faced with!

    Sometimes, I quit bitching and just sign up already. I, too, want to stay in touch with friends,
    after all. Sometimes, I moan and rant until people get so annoyed they never bring up the
    subject again. And, on rare occassions, I actually manage to convince them that my way is really
    better. But, usually, it's a lost cause. Once enough people have started using the new system,
    there is no going back, because they are locked in. And me, I just feel like a grumpy, old, bearded
    hacker who thinks he knows better than everyone else - but all he's ever accomplished is
    alienating himself from many who might otherwise have been his friends.

    But hey, it's not all gloom and doom! I have a job that I love, where I get to use Debian and work
    with open source all day, and people actually appreciate my insights. Because, in business, you
    may stay afloat by doing the same thing as everybody else...but you only _really_ win by being
    _better_. And no, I don't have the illusion that my ideas are always the best - but, I try hard
    to make them as good as they can be, and sometimes, that leads to new insights that improve things
    for everyone. That is something that really makes me a _happy_ bearded hacker.

    --
    Please correct me if I got my facts wrong.
  16. Re:Or some of us are just busy, by Rob+the+Bold · · Score: 3, Funny

    Tell that to identical twins/triplets/siblings!
    Can't . . . too shy.
    --
    I am not a crackpot.
  17. Heh by jotok · · Score: 3, Insightful

    The result is a sometimes exasperated incomprehension on the part of the more extroverted.
    Pretty much everything introverts do results in exasperation and incomprehension on the part of extroverts.

    My friends: "What do you mean, you don't want to go out for drinks?"
    Me: "I mean, I had a rough week, and I'm entirely wiped out."
    Friends: "Exactly, that's why you should come out to a noisy social environment where you can be surrounded by random strangers who want your attention."
    Me: *shudder* Alright, but only if you can get me drunk enough to deal within 5 minutes of arrival.
    Friends: Deal!
  18. Re:Or some of us are just busy, by hey! · · Score: 4, Insightful

    Don't assume that because something involves another ugly bag of mostly water, that it is somehow worthwhile.


    This is very bad advice. That's not to deny there's a serious issue involved here, which is balancing the uses you'd like to put your attention to with the uses others want to put it to.

    My stance on this is that people deserve FULL attention. Which is why I don't let them demand a piece of my attention any time they please.

    The best practice, I think. is to have ground rules and make sure people around you know what they are. These are the times/places/situations in which you can demand my attention, and these are the times/places/situations in which you can't. Reasonable exceptions of course apply: "I am about to commit suicide" or "the house is on fire" or "I'm pregnant" for example.

    On the other hand when it's open season on your attention, you have to be ready to let them have it ALL.

    The reason your brother is annoying you when he tries to engage you in a discussion about sports is that you are working at cross purposes. If you are prepared to set aside the other purpose for the moment, then the annoyance goes away. If you really listen to him, it won't feel like you are wasting your time. You may also find that people talk about different things if you really listen to them. Your brother may lay off sports because you ask a lot of stupid (ane therefore often difficult to answer) questions. Or you may find yourself learning something new, which is never a waste of time.

    People are sloppy about this, because most of the time people just want a little attention. If you have the gift of small talk, it's not hard to satisfy this, and life goes smoothly and you'll make lots of friends. If you don't have the gift of small talk, it's worth cultivating it because it does a real service to other people, some of whom (presumably) you care about.

    So separate the blocks of time that belong entirely to you, and the blocks of time you are willing to let others take pieces from. Then when your girlfriend wants to yammer about some television show, set aside whatever you are doing, turn to her, and treat this moment as if there were no conceivable purpose more interesting and important than to spend it talking about what she wants to talk about. Whether you are hot on the trail of a cure for cancer, or a proof that P=NP, or the reason her favorite performer got voted off the TV show, you could not possibly give her a jot more attention, nor what she has to say an iota more serious consideration.

    This should be worth trying just for the prank value.

    But try setting aside time for yourself and time for other people, just for a few days. Then ask yourself: the problem is really that people bother you with useless information, or that you are blaming others for your own failure to manage your own attention span?
    --
    Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
  19. Introverts vs Extroverts by phleb3 · · Score: 3, Interesting

    I can relate to Joe Kissell's pain. My worst job ever was a programming job where I was the only introvert in a group of extroverts. My supervisor, a massive extrovert, wanted everyone to use IM. The problem was that for the group, IM meant March Madness, pro football, baseball, golf, but rarely work. I could not concentrate on a problem for more that 5 minutes before the IM client would chime. When I turned it off to get work done, I was 'not a team player' and 'not friendly'. Soon I was cut out of all conversation, and then it was get rid of the guy who won't play along. I left, and found a better job where they understand my work style.