IBM's Inexpensive Notes/Domino Push Against MS
Deviant writes "Speaking as an IT consultant, the one big gap in the Linux stack is in messaging / collaboration. MS Outlook with Exchange is a fine product on which many businesses truly rely, and it is almost impossible to match on Linux — server or desktop. The one competitor to MS in this space has been IBM's Lotus Notes / Domino, which has always had the general reputation of being expensive, bloated, and unfriendly. I certainly wouldn't have considered it for the small businesses that we usually sell on MS's SBS server product. That is why I was truly surprised to hear about the new Domino Express Licensing and Notes 8. This is a product that has native server and client versions for both Mac and Linux. Notes 8, now written in Eclipse, also includes an integrated office suite, Lotus Symphony. This could conceivably let a user do all of their work in one application. And you can now license the server and client components together for as low as $100/user. It's packaged for companies of 1,000 seats or fewer. Is this the silver bullet to take out the entire MS stack — server, client, and Office? Or will IBM drop the ball yet again?"
I definitely like the chances of a hybrid OSS solution like Zimbra, above that of Notes. The reality still is that holding one's business hostage to either IBM or Microsoft is just sketchy, and by the time the need comes around for a Notes/Exchange platform pretty much the entire IT needs to be scrapped for a small company.
Instead, Look at Zimbra. Start with OSS, go sponsored if you need it, and the company can pay for it. Plus no IBM or Microsoft hanging over your head.
Don't do it; the pricing just says they want to have a few extra sells. But IBM is used to supporting big clients, not small ones. I have the feeling they're not really committed to this market.
I've seen the same with Oracle. Some nifty pricing got an Oracle database within reach of small businesses. Is it affordable? Yes. Do you need all those fancy features? No. Will it give headaches later on? Yes. Will you need expensive consultants? Yes.
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Am I missing something here? What the heck does that mean? I haven't seen any "Written with XCode" or "Written with Emacs" stated for other products.
Does it mean that it's written in Java perhaps? Because Notes 8 is not only a total horror in terms of usability, it's real slow as well. In fact, Lotus notes is something I do my best to avoid, it's crap.
Most small businesses I deal with don't really need or want Exchange/Notes/Zimbra, but what they do need is an Outlook type app that can get to whatever email system they want. The big problem is and always has been that most third party hardware won't sync with much else besides outlook. Take a look at Blackberries which most every small business owner is using. You can sync to Outlook, Yahoo, Groupwise or Notes. Since most users are familiar with Outlook that is what they want. The could care less what is running on the backend.
I've taken a look at Zimbra for some clients but the issue there is price yet again. For a small company (5 users) you're looking at over $1000 for licensing that can be used with the Blackberry and outlook plus the cost of outlook. At that price you might as well put them on Exchange SBS and not worry about the BES connecter for Zimbra. Plus, now with MS looking at Yahoo who knows what is coming down the road for Zimbra (Owned by Yahoo). Since MS has started offering Outlook as a seperate license I have been offering that as an options to clients with OpenOffice, but most choose to just get Office since the OEM license is about $250 and the Outlook license is $100.
I really think Zimbra would be a great app if they would just rethink the pricing structure for <10 users. Maybe allow the Network Edition for a fixed cost under a certain user count.
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Erm, the Microsoft equivelent costs more than that in Client Access Licences alone. Add in all the other licencing costs and this is far cheaper.
I use Notes every day ... indeed, I develop in Notes. So, mea culpa.
I do see two main problems with Notes:
(1) It's unconventional, especially the user interface.
(2) It's easy to develop stuff in Notes
The main root cause for (1) is that it was very early if not first at quite a few things. For example the "brackets" (top left, bottom right) that denote a text-entry field. No-one else uses these, but NO-ONE. But at the time they were invented, you couldn't just look at HTML forms and make it look the same, because they didn't exist yet. So they came up with something on their own, and it wasn't good enough to be copied by everyone else - but they were stuck with it.
The main problem with (2) is that since it's so easy, everyone is a Notes developer. Take for example the spectrum of web pages. It's wide: everything from "weee-I-just-discovered-Frontpage-OMG-background-images!", to super clean XHTML-with-CSS that take into account that some users want to use Lynx or screen readers. The spectrum in Notes is wider. So if some Notes apps are bad - blame the IT department for hosting them, much like a bad intranet page - but don't blame the platform.
yes, we have no bananas
As a small business user of GMail, I find the service hard to beat. After all, it's still free, and free is really hard to beat. GMail is by far the best component of the Google Apps business suite, but their other components (calendar comes to mind, for example) are slowly and surely maturing, also.
The web-based solution to the common IT needs of small and medium sized organizations, in my mind, is a no brainer. And so far, Google is offering the best value in this space.
Why a no brainer? Because managing computing resources yourself (i.e. in-house IT) is a waste of money. Forget about the cost of proprietary software: suppose you go all open source. You'll still have to manage this stuff and that cost money.
And from a privacy angle, it's also a no brainer to use a web based service for a small or medium sized organization. Correspondence in an organization is not all that *private* any way. Quite the contrary, the more transparent (with appropriate user access control mechanisms), the better for the organization.
So these factors and my own very favorable experience with GMail suggest to me that this would-be Office competitor is missing the point: the battleground for productivity suites will occur on the web, not on shrink wrapped software.
For those that don't know and don't feel like using Wikipedia, it's basically OpenOffice 1.1.4 at the core with some extended features, most noticeably that it uses a tabbed toolbar in the manner of MS Office 07's "Ribbon" but instead of randomly putting menu items onto tabs, each existing toolbar has been turned into a tab...