Anatomy of a Runaway Project

JCWDenton recommends a piece by Bruce Webster revealing some insights into a failed multi-million-dollar IT project. "The following document is the actual text — carefully redacted — of a memo I wrote some time back after performing an IT project review; names and identifying concepts have been changed to preserve confidentiality (and protect the guilty). The project in question was a major IT re-engineering effort for a mission-critical system; at the time I did this review, the project had been going on for several years and had cost millions of dollars; it would eventually be canceled and the work products abandoned. The memo itself provides an interesting glimpse into just how a major IT project can go so far off the tracks that nothing useful is ever delivered."

Comments

Java can be performant server side

[SuperKendall]

But seriously Java isn't the language you would use for high performance but rather high portability

That old myth? That hasn't been true for many years now, for server side code anyway (which this was describing). Modern JIT compilers make java as fast, and sometimes faster (since you are optimizing code as it runs and not statically beforehand).

But no language will help you if you lack discipline or the ability to code (both of which seemed lacking in this case).

Re:Merit?

[bfwebster]

I'm not sure how carefully the manager you quote read my post, since some of your 'quotes' are wrong (as well as the apparent assumptions as to my own role), and some of the manager's responses are non sequiturs.

I was brought in from the outside specifically to conduct a review and summarize my findings in a memo for one specific person in upper management at BigFirm who was above the FUBAR project and who had grave concerns about it, given that at that point the project was years late and millions over budget, and which showed few signs of making it into production anytime soon.

I was not one of the "coders" -- I was not even a project member -- and I certainly wasn't a "new kid out of college"; I graduated with BSCS in 1978; my first programming languages were 360 assembly, PL/1 and FORTRAN, and by the time I conducted this review, I had personally done professional software engineering (including project management, architecture, and consulting) in a wide range of operating systems and programming languages over quite a few fifferent industries.

The ABC consultants, to a person, were likewise very senior software engineers with many years of hands-on coding experience and well-established track records of successful project delivery.

I'm surprised that an IT manager doesn't know what "very fragile code" means. "Fragile code" means that efforts to modify one section of code -- to fix a bug, add functionality, or improve performance -- frequently results in the code "breaking" elsewhere, usually in multiple places. The opposite of "fragile code" is "robust code".

The memo states clearly that previous architects had left (not "project managers"); the problem was that the FUBAR project manager (with no technical background) kept driving them off and, as the memo notes, fancied himself a software architect.

The syndrome of "kingdom building" through increased head-count has long been a major cause of IT project failure; in this case, there were far too many programmers than the problem actually required.

As for my "amateur" status, I'll simply point here; is the manager willing to do the same? (Sorry about the server problems; I'm raising hell with my hosting service, given what I pay each month for a dedicated server.) ..bruce..