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How To Clean Up Incorrect Geolocation Information?
zorro6 writes "I thought this might be an interesting question/topic and it would sure help me to get some kind of answer. I recently got internet service from a small, local wireless ISP in my area (south central Colorado, USA). The strange thing is that many, many web sites think I am in Quebec, Canada when I use the service. Evidently some geolocation service thinks my IP address indicates I am in Canada. I have checked the obvious. The WHOIS information for my IP correctly indicates a location of Durango, CO. So the bad info is coming from some more sophisticated geolocation service. My ISP is at a loss as to how to fix this but it is causing me a lot of grief. Many of the ads I get shown on Yahoo! for instance are in French! Certain sites won't sell me goods or services because they don't do business in Canada. So far I know that Yahoo! (or their ad provider), Nvidia, Movielink, etc. all think I am in Canada. I would sure appreciate any help/info on how to get this corrected."
Even if you do get the address corrected, it will take years before these companies update their databases and work correctly. About a year ago, the US Post Office changed the zip code in the area that I just moved into, and it has been a hassle left and right.
The electric company claimed they didn't offer service to a house that they were currently providing electricity to. My health insurance was changed to an 'out of area' plan even though my dad already had the right provider in the same zip code. Sears wouldn't deliver until I gave them the old, incorrect zip code. Even Google still has it wrong on some maps, but not others (and I filed the bug months ago, but no fix).
Welcome to another series of problems created by software developers who made bad assumptions.
Have your ISP contact Akamai. As an ISP who was also misidentified as "being outside of the USA" by Akamai's geolocation, our customers suffered from the exact same kinds of problems with region protection on network streaming. We didn't get it resolved until we were able to shake the tree properly at Akamai.
AFAIK, Akamai has the most utilized geolocation service out there.
Most of the major Internet companies use Quova (Google, Yahoo, MSN, etc.) for their IP geolocation data (linky. You don't need to have your ISP contact them. Just send an email to support@quova.com with your IP and physical location. They used to provide weekly data updates, so I imagine it is equivalent or more frequent now.
Or www.google.com/ncr ... this sets a cookie that prevents further redirects to country-specific sites.