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Hotmail Full Version Incompatible With Firefox 3

Posted by kdawson on from the smells-like-a-varmint dept.

An anonymous reader notes that Hotmail's full version doesn't work with Firefox 3. Users get the following message when they try to log in: You are temporarily on the classic version of Windows Live Hotmail due to an error encountered during login. Before trying again, please clear your cache and cookies. (Clearing cache and cookies doesn't fix it.) At least 8 other bug reports have been duped to this one. The fault apparently lies with the Hotmail site, not Mozilla — maintainer Dave Garrett assigned the bug to Tech Evangelism, explaining: "I'll... move this over to TE, as my guess is this [is] the site's fault (just bad user agent sniffing?)."

7 of 258 comments (clear)

  1. Not so friendly to non-MS browsers. by Anonymous Coward · · Score: 5, Informative

    If you use Safari, eventually the site saves your info to the cache - even if you ask for it not to save your username or password. Once your info is in Safari's cache, loading hotmail.com to try to log in gets you into an infinite loop bouncing between a couple of addresses. You have to stop the loading, go empty the cache of everything from live.com, and reload hotmail.com. Perhaps some of the fault is Apple's, but I've never had that problem with any other website while using Safari.

    It's probably just Microsoft being Microsoft.

  2. Re:User agent switcher by jeiler · · Score: 4, Informative

    Doesn't work. (FireFox 3, User Agent Switcher).

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  3. Re:The cake was a lie. by Anonymous Coward · · Score: 4, Informative

    Why is this modded offtopic? It's funny, IE team sends them a cake and this guy says the cake was a lie.

  4. Re:I have been using the "Open in IE Tab"... by KaMiKa-Z77 · · Score: 4, Informative

    is there a way to 'hard code' that into the bookmark? That is, just specify in that Hotmail bookmark it should always open in an IE tab? Yes, there is. If you go to IE Tab's preferences, there is a "Site Filter" tab. I usually add three rules to it so they always open in IE Tab:
    • http://*.hotmail.com/*
    • http://*.live.com/*
    • https://*.live.com/*
    Sucks, I know, but I'd rather do this than wait for Microsoft to fix their websites to work with FF.
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  5. Re:Hotmail incompatible with me.... by laserbeak43 · · Score: 4, Informative

    From my experience, The new hotmail has compatability issues with IE7!! LOL

  6. Re:User agent switcher by Vectronic · · Score: 5, Informative

    Tried as well, no go... even masking as FireFox/1.5 doesn't work, even though it says in mail.live.com that FireFox 1.5 is compatible.

    As a side note, it doesn't work in Opera 9.51 either, I didn't notice since I prefer the classic version anyways...

    It does however work if you set the site preferences as Mask As Internet Explorer (in Opera) although it seems to run really poorly, masking as FireFox goes to Classic.

  7. Re:This isn't particularly new by vertinox · · Score: 4, Informative

    This may not exactly be on the topic, but I've noticed every Microsoft run website that I try to access with Firefox gives me trouble, even with previous versions of Firefox.

    Its not flamebait.

    Support.microsoft.com and office.microsoft.com have quirks with pages loading completely that make it painful enough to use IE instead.

    Its not like I have to visit those sites that often though.

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