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Finding Fault With Google's Privacy Policy

orenh writes "Viacom has recently obtained a court order that requires Google to hand over a complete list of every video watched by YouTube users. These logs will include the login names and IP addresses of the users. Google are now asking Viacom if they can anonymize the logs before turning them over; Viacom hasn't responded yet. But this privacy nightmare could have been greatly reduced if Google had anonymized the data in advance. Google's privacy policy states that they keep personally identifiable information for 18 months. There is no real reason to do so; Google can achieve everything they need even if they anonymize their search logs after just one month, and it's time users told them to do so."

37 of 155 comments (clear)

  1. Two months from now by Anonymous Coward · · Score: 2, Interesting

    US Courts are going to be brought to their knees as Viacom files 100 million copyright infringement lawsuits. On a side note, they will also be able to sell the information so that the government knows who likes to watch communist or anti-government videos.

  2. Forget one month... by wellingtonsteve · · Score: 5, Insightful

    ...why keep identifiable logs in the first place?

    1. Re:Forget one month... by nospam007 · · Score: 5, Insightful

      and why not keeping them in a country where privacy still means something, so that no US judge can touch them.

    2. Re:Forget one month... by ILuvRamen · · Score: 2, Informative

      So they can suggest youtube videos based on what we watched before. That and I bet they're gonna figure in to the suggested videos what we've searched for in the past through the regular google search engine, which btw is A HORRIBLE IDEA. Plus, duck and cover if the executives don't get pretty statistics reports with colorful graphs that show what people watched from different locations determined by IP. I guess you could somewhat anonymize the stats needed to generate that but that's just extra work for the programming crew.

      --
      Google's Super Secret Search Algorithm: SELECT @search_results FROM internet WHERE @search_results = 'good'
    3. Re:Forget one month... by gunnk · · Score: 5, Informative

      Because it doesn't matter where the logs are housed as long as Google does business in the U.S.. Housing them elsewhere does not make them immune to a court order.

      --
      Life is short: void the warranty.
    4. Re:Forget one month... by wellingtonsteve · · Score: 2, Insightful

      So they can suggest youtube videos based on what we watched before

      If they really wanted to, they could still manage this.. encrypt the logs with your youtube account password, and then then using the Ajax/Zero Knowlege App ideas that we had an article about the other day (http://yro.slashdot.org/article.pl?sid=08/06/30/1416238), ensure that decryption of that data in done at the user end...

    5. Re:Forget one month... by clarkkent09 · · Score: 2, Interesting

      To cover themselves legally. The issue of whether YouTube and other similar sites are responsible for the gazillion copyright violations that occur there is legally still up in the air. This Viacom lawsuit should hopefully clear it up but until then Google's position is that they are doing everything they can to prevent copyrighted materials from being posted. Keeping the logs helps them keep up that pretense - they can cooperate if need be and identify the violators etc. They have no legal requirement to guard the privacy of their visitors but they have an enormous potential legal liability looming over their heads - guess which one is more important.

      --
      Negative moral value of force outweighs the positive value of good intentions.
    6. Re:Forget one month... by jlarocco · · Score: 2, Insightful

      Personally, I like to be able to find a video which I watched yesterday to send link to a friend.

      You do know your web browser has a history and bookmarking system, right?

    7. Re:Forget one month... by mysidia · · Score: 5, Interesting

      The records could have been unobtainable by the US division of Google.

      For example, the records in the "safe" country would be owned by an independent subsidiary, such that the related company (Google) wouldn't have direct executive authority to force the other company to release the records.

      Because they're independent companies and Google has no legal authority to force an outside company to do anything.

      Google could then request the records, but the data storage company could refuse to approve the request, and there would be no way for Google to force the other company to provide the information.

      Because the use and manner which the records could be accessed would be spelled out by some binding agreement.

      Limiting the volume of records that could be requested at any time, limiting the allowed uses for every record, and requiring them to be destroyed a short time after loaded.

      And for google to "request all the records" from their separate company formed to hold the records would be an operation requiring special permission, extensive justification, and full disclosure, regarding reasons for the request, which the board of the other company would have to vote on (after researching to guarantee that Google is not possibly under any kind of duress in making the request, to release information).

      Also, the company in the foreign country could be prevented from illicitly disclosing records, by having each log line independently encrypted.

      The US-based Google would have the decryption keys but not the data.

      The foreign "record storage company" would have the logs, but no means to decrypt them.

      Or alternatively, the logs would have been produced in a split binary format:

      The US-based Google would have half the information; the foreign "data storage" company would have the other half --- and no individual record could be obtained without bitwise XOR'ing all pieces together.

      And there could be more than two pieces: there could be more than 1 subsidiary that has to agree to any massive information release request.

  3. Obligatory by Spy+der+Mann · · Score: 4, Funny

    In soviet America, corporations tube you!

  4. Google Being Stupid by Nom+du+Keyboard · · Score: 5, Insightful
    Google has just been stupid here about privacy, and now it's coming home to roost in a very public way.

    The problem is that we I.T. people are Data Hoarders. Even if the data isn't useful today, or at all useful into the foreseeable future, we still hang on to it. And we save every detail we can just to prove how clever we are to have been able to discover it in the first place. (Note: P2P program writers are the same, and that's how Media Sentry can tell you so much about filesharers they discover on the Internet right down to the full directory paths of files.) Now if storage wasn't so d@mn cheap we wouldn't have this habit, but Moore's Law applied to disc drives means we no longer have to store 2-digit years and have Y2K problems. We have these problems now instead.

    This is why the RIAA is able to use IP addresses combined with timestamps to identify ISP account holders. It doesn't identify any actual copyright infringers, but they don't care as long as they have somebody to sue. If these logs were deleted after 3 days this whole RIAA mess would have been a non-starter.

    We just have this compulsion to hang onto everything because we can, and perhaps with the faint hope that somewhere down the line we'll be able to show extreme cleverness to our PHB's when they ask some inane question like, "Duh, how many unique IP addresses have accessed our website since 1991?" and we'll be able to say, "Give me 10 minute and I'll let you know (wag tail)."

    Chances are that Google themselves has never had to follow-up on an IP address to identify a user for anyone except the Chinese government and/or the NSA, neither of which are our friends. The first poster who asks why they keep this at all, let alone weren't anonymizing it long ago has it right. This is hardly the first time Google has had to turn over access records so they certainly know that it can and will happen.

    Don't be evil at Google seems to mean don't destroy data you never needed in the first place in the event that some government we want to keep as our friend might want it. But now we find out that more than just governments can get to it with baseless suits and moronic judges.

    --
    "It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
    1. Re:Google Being Stupid by NovaHorizon · · Score: 2, Insightful

      err.. Viacom.. RIAA.. Is there really a difference? :P

  5. The problem isn't Google, it's us. by guanxi · · Score: 4, Insightful

    Google clearly should have anticipated this. Governments have requested/required info on individual users before, as has been posted many times to /. For some countries, Google even moved user data off-shore, to protect it. Privacy advocates warned of this problem happening.

    Google's rule is 'don't be evil', as long as it doesn't interfere with business.

    But the problem isn't Google, it's us. We keep using Google, though we knew about the risks and problems. The day a company risks significant revenue over privacy, is the day they will pay attention to it.

    We have met the enemy and he is us.
    http://en.wikipedia.org/wiki/Pogo_(comics)#.22We_have_met_the_enemy.....22

    1. Re:The problem isn't Google, it's us. by plasmacutter · · Score: 2, Insightful

      what kind of perverse reasoning is that.

      It reminds me of battered wife syndrome.

      "he's beaten my face to hamburger for the 15th time officer, but I don't want to charge him. After all, i was the one who pissed him off, I just need to stop pissing off my husband so he won't take the food processor to my left hand anymore"

      --
      VLC FOR MAC IS DYING! IF YOU DEVELOP, PLEASE SAVE IT!!
    2. Re:The problem isn't Google, it's us. by Televiper2000 · · Score: 4, Insightful

      Why do I feel like I'm the only person that takes "don't be evil" with a grain of salt. Google has been a great corporation because they understood people on the Internet and how they wanted to be treated. But, they also use that knowledge when they calculate how far they can push the envelope. "Don't be evil" has translated into webmail accounts with massive amounts of space, web ads that's don't flash or pop-up, and a search engine who's front page maintains the very bland basic HTML feel. Now people dream of Google being the great fixer in any industry that has annoyed them over the years.

      --
      New! Device Legs: These legs will help your poor OEM installed product escape any hamfistedness it may encounter. Ava
    3. Re:The problem isn't Google, it's us. by Digital+End · · Score: 3, Interesting

      oh yes, exactly. Google is zee devil.

      They are out to kill us all.

      Seriously, do people thrive on having enemys? Do they find no happyness simply in a group being what they are? Protip; "The Man" isn't out to get you, and all the companys aren't working for him.

      And shall we stop using every service out there, because somewhere, deep down in their closet, is something we disagree with?

      If so, I'm going to assume you're posting to /. from your wooden cottage on a privatly owned island that you found... how you're on the internet though is beyond me.

      Frankly, I don't care. Yes, they should have known better, but their products (Google, GoogleMaps, Gmail, ect) are damn good. The very thing I love about them is their drive to cataloge all of the worlds information and present it to the world. The fact that I can go into google map, find a resurant, and then go to street level view to scout around for a parking garage... or that I can see a chart of what was searched on the internet when... seeing spikes of intrest.

      And how does storing this information in the first place make you question their stupid slogan? They're evil because they don't sit up all night, wild eyed freaking out about the boogie man comming to hunt down your IP? It was information, they stored it. Now that they have a reason NOT to, we'll see if they adjust.

      You sir have spent too long nose deep in these things and are posting irrationally...

      ...and mods... THAT is consitered insiteful?
      "exhibiting insight or clear and deep perception"

      Read his fearmongering company-phobic post again for me before you down-mod this to hell. Posts like that being taken seriously is part of the crazy rep this site gets from time to time. No, his isn't the only one, but ffs...

      'Gov't has tried to take our IPs before, google shoulda knowed so dat meanz they waz just save'n dem to give dem to da gov't so they can take my hat!!'

      The interenet has a lot of enemys, google however isn't one of them.

      --
      Beware of he who would deny you access to information, for in his heart, he dreams himself your master.
    4. Re:The problem isn't Google, it's us. by 4D6963 · · Score: 2, Funny

      Noooo, don't you understand?! Big corporations aren't just out there to offer products and services for the sake of profit and growth! Of course you think Google's services are great, that's what they *want* you to think! In fact all these nifty services are a honey pot so that you go there and give them your IP address and let them store which video you've watched to hand it all over to the evil government! Capitalism is evil, and corporations and this government are capitalistic!! OMG Karl Marx to the rescuse!!11

      A chance I regularly read Slashdot so that I remember at all times why I should be scared to do anything online and to keep my eyes wide open on the undeniable fact that big companies and the evil government are all out to find a reason to sue me and throw me in jail! Now excuse me, I have to go watch TV so that I can remember why I should be scared of going out of my house! OMG drugs, guns, gangs and psychopaths!!!11

      --
      You just got troll'd!
    5. Re:The problem isn't Google, it's us. by guanxi · · Score: 2, Insightful

      Agreed, end users shouldn't know every privacy policy. It's impractical.

      But they could press their legislators to pass laws that protect privacy. I don't think it's important enough, yet, for most people.

  6. bullies and IP problems? by suck_burners_rice · · Score: 2, Insightful

    This is the scary thing about the direction things are going in the world, with the Internet in particular. The Internet was supposed to be the vast equalizer, but instead, with all kinds of clueless governments and corporate overlords who dream up ways to take advantage of people, the Internet is turning into another tool for the powerful to control the masses. This example with Viacom and YouTube is one good example. It's obvious to me that they obtained the court order to get the information on every YouTube video watched for only one reason: To count how many videos they claim violate their copyrights, add up how many times each of these videos was watched, and show the court, "You see?! Our priceless valuable intellectual property, so valuable in fact that without it, the Universe would cease to exist, has been illegally watched 9,578,739,458,797,245,858,274 times on YouTube. This is irrefutable proof that because YouTube exists, we have lost 9,578,739,458,797,245,858,274 sales of our products at $19.95 each, so our damages due to Google's obviously ill intent come to $19,109,585,220,300,000,000,000,000.95 USD." Never mind that their sales over their entire existence as a company have never reached one percent of that. Now who knows how the privacy implications will affect users beyond that. Once they get all of Google's assets to cover their huge damages, they'll probably track down each and every user and sue them too, a la the RIAA and SCO. A bigger issue than privacy to look at is what happens when a company whose business model is outdated and falling apart turns to lawsuits instead of figuring out new and innovative ways to stay in business, much like how a bully in school beats up kids one tenth his size instead of making friends and getting a life.

    --
    McCain/Palin '08. Now THAT's hope and change!
  7. Re:Forget one month...Forget Other Countires Too by Nom+du+Keyboard · · Score: 5, Insightful

    and why not keeping them in a country where privacy still means something, so that no US judge can touch them.

    That didn't mean much to one European BitTorrent tracker site who was ordered by U.S. judges to turn over all access logs where the site didn't even keep logs to start with. The judge said in his infinite wisdom that because the data existed in RAM at some instant that the logs were required to be created and then turned over.

    While I respect the USA law within the USA, I despise when judges attempt, often with too much success, to enforce it outside of the USA. And not just data laws. We enforce US sex laws in other countries to criminalize behavior completely legal there. This Is Wrong!

    --
    "It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
  8. Not much of a problem... by John+Hasler · · Score: 4, Informative

    ...if you don't have a Google login name. Google search works just fine without one. It even works fine without any Google cookies.

    --
    Warning: this article may contain humor, sarcasm, parody, and perhaps even irony. Read at your own risk.
    1. Re:Not much of a problem... by Bullet-Dodger · · Score: 2, Insightful

      Why would the **AA sue me? I've never uploaded, downloaded, or sideloaded any of their stuff. They have nothing I want. If they sue me it will be because they fucked up and confounded me with someone else.

      I guess you missed the many, many slashdot articles about them doing exactly that.

  9. lose the files by Anonymous Coward · · Score: 5, Funny

    just say they were 'lost' and that the backups were destroyed or lost due to shady backup practices. works for the White House.

  10. Re:Better idea by zappepcs · · Score: 3, Interesting

    There is an interesting tie in here to something I've promoted all along: If the last mile was owned by cooperative groups (meaning NOT ISPs) then they could pool the IP addresses assigned in a random, and meaningless way. That is to say that if 237 people in a housing association were sharing DHCP IP addresses through a server system with enough bandwidth that many ISPs could hook up and serve out email and other services by user, it would be possible to hide the end user IP. Then any stats by Google or others would apply to the group, not an individual. Share that cooperative environment out amongst all the people of your neighborhood or town where the number is now thousands or tens of thousands and the problem of privacy becomes less of a concern.

    Only when there is centralized control of Internet usage is there a privacy issue. Imagine being part of a cooperative with 34 connections to various ISPs, and all of the 12000 users in the cooperative using something like TOR. Standard Internet browser usage would be anonymized completely. The idea that you should be identifiable comes from the fact that there is a way currently to identify you. If your packets arrived to the greater Internet backbone from more than one source and more than one IP, it would be anonymous, and the 'grid' would be truly that. If you and 14999 of your friends decide to make a mesh network using wireless and landline connections at each node, it would be impossible for anyone to identify your network habits. It would also be nearly impossible to cause a network-only outage. Power loss could still be catastrophic. My point is this, if you truly want anonymity, you have to work hard for it. Most people don't want to. Consequences of that are inevitable, unavoidable, costly.

    I believe that this *IS* the answer to the problems of network neutrality. Force the powers that be to accept that they cannot regulate private networks by building our own outside of their useless understanding of how things work. When they finally discover that they cannot regulate, things will change a bit. I'm all for calling it a patriot network... might be over the top a bit, but we all need to start creating them.

  11. You can't anonymize the data by btempleton · · Score: 2, Interesting

    It is a mistake to think you can anonymize this data. Sure, you could strip everything out of the data, but then you would just have public information, since youtube will tell you how many views each video has already. So I presume the people who want to "anonymize" think they will, like the AOL logs, give pseudonyms to people.

    I can think of many problems. For example, there are tons of videos on youtube that are never accessed except by the uploader and a few friends. Pretty easy to identify who the likely uploader is from the records, and thus identify a user. Or even if you never upload, a lot can be learned. For example, somebody looking for my records could first see what youtube videos have me in them. Most people have probably searched for their own name, and as such this is a clue as to which user is probably me.

    And this is what I can think of in 2 minutes. With more time a lot of other things can leak.

    --
    Has it been over a year since you last donated to the Electronic Frontier Foundation
  12. Oh the shame by EEPROMS · · Score: 4, Funny

    The world will find out about my Thomas the Tank engine fetish....

  13. No, Judge being stupid! by DigitAl56K · · Score: 4, Interesting

    Viacom do not need this information. Any of it. At all.

    Viacom, as I understand, want to show what percentage of YouTube content views are of Viacom content. In order to accomplish this all they need to do is provide Google with a list of content IDs, which they would need to have if they themselves were to perform the analysis anyway, and then to allow Google to provide a count of views for each of these pieces of content versus the total of all other content views for the same period.

    Done. Mission accomplished. No private data changes hands.

    I personally cannot comprehend how a judge ruled that privacy issues resulting from this are "speculative". You are essentially handing over information on millions of people on what content they watched, uploaded, commented on, rated, tagged, etc. to a media company, without need. This information is also the foundation for YouTube's business being handed over to a competitor.

    The judge says it's speculative? I say remove the judge for willfully violating the privacy of millions of citizens and foreign nationals.

    I would also like to know how the judge has completely ignored the Video Privacy Protection Act? If it's on the Internet suddenly all privacy concern automatically goes away, even if you're engaged as a customer of a company with a published privacy policy offering you many protections?

  14. And judge is either clueless or in pay of MPAA by Morgaine · · Score: 4, Insightful

    > Google has just been stupid here about privacy, and now it's coming home to roost in a very public way.

    This is true, but it's not the worst of it.

    Much, *MUCH* worse is that the judge has imposed on Google a legal ruling that the RIAA must be wetting themselves to obtain. And of course, these records will go straight to the MPAA, despite the contraints placed on their use.

    This is either a case of extreme naivete on the part of the judge in ignoring the privacy ramifications in his incredible ruling, or quite possibly a simple case of corruption. Such naivete would be so incredible in a judge that isn't senile, that corruption has to be far more likely.

    As for Google, their lawyers should have IMMEDIATELY said to the judge "Our client cannot do that, on privacy grounds. Google's duty to protect the privacy of millions cannot be dismissed by a legal ruling." Judges are not omnipotent, even when some of them think they are.

    --
    "The question of whether machines can think is no more interesting than [] whether submarines can swim" - Dijkstra
  15. I never noticed a "login" for YouTube by NotQuiteReal · · Score: 2
    Of course, I've never posted, so maybe that's why.

    I guess my IP address does ID "me", however. My DSL address changes a lot, but I assume the telco keeps those records... too.

    My cable IP address doesn't change often, I had one IP address for almost 10 years without changing... just when I did a router upgrade it switched.

    And by "me", I mean anyone in my household at the time...

    Not that I have ever seen anything on YouTube that Viacom would want to come after me for. Probably looking for Posters, not Viewers.

    --
    This issue is a bit more complicated than you think.
  16. Possession is 9 points of the law by shanen · · Score: 2, Insightful

    Just a sec while I sharpen up my rusty old axe...

    If privacy is to have any meaning, then we need a right to protect our personal information. Well, actually we already have the right, though it's a bit scattered around the Bill of Rights. (Speaking for Americans, and only in theoretical terms as regards the current administration.)

    So what's the strongest form of protection for our personal information? The famous "possession is 9 points of the law". We should possess our personal information and we should have to right to say who can see it, and when.

    Concretely in Google's case, they should offer privacy options whereby all of your personal information would be stored only on your machine. They could still access it, but they'd have to respect your privacy preferences--and you could always change your mind. (Of course the data should be signed to prevent you from tampering with it, but that's a relatively trivial aspect.) I feel like this approach is the only thing that would really give meaning to privacy in the computer age.

    (However, some people would no doubt trade away their privacy for coupon discounts or whatever--but right now we have no choice. Lots of companies (and of course including Google) collect lots of our personal information and treat it like *THEIR* property when it should belong to *US*.)

    --
    Freedom = (Meaningful - Coerced) Choice != (Speech | Beer^2), and sad sock puppets' bad mods avail them naught.
  17. Google History by MikeB0Lton · · Score: 2, Informative

    Google does allow you to opt out of their logging. This doesn't fix the privacy issues on the topic, but may keep you out of the record books. http://www.google.com/history/?hl=en

  18. No reason to do so? by Gldm · · Score: 2, Interesting

    We may THINK there's no reason for Google to have to keep logs for 18 months, but these days I wouldn't be surprised to find there's some hidden provision of the Patriot Act, or possibly some law we've never heard of, which it's illegal for us to hear of or read in the first place. So maybe there IS a law requiring them to keep it for 18 months, it's just not one the public is allowed to know of until it's used to prosecute them.

    --

    Introducing the new Occam Fusion! Now with sqrt(-1) fewer blades!

    1. Re:No reason to do so? by ripper234 · · Score: 2, Informative

      The reason Google is keeping logs is to improve search results. If they know what an individual user searches for, they can improve his personal search results and the global search results as well. If you search for "slshdot", don't find anything, and then search for "slashdot", they understand that the first keyword is a misspell of the second. They know which search results you click on, and us it as an indication of the quality.

  19. In Google's Defense by CopaceticOpus · · Score: 2, Interesting

    In Google's defense, they may have legitimate use for these records. Viewing history is clearly important if they want to offer better viewing suggestions to YouTube users. I also wonder if they include this data in their formula for presenting personalised Google search results.

    I'm sure it would be possible for them to get by with only a month or two of records, but consider why it is that Google is so successful as a search engine. They go out of their way to use every source of data they can to optimize their search results. They're not going to just toss out a valuable source of information like this if they can help it.

  20. I'm willing to go along with this if.. by Lunarsight · · Score: 2, Interesting

    .. they remove anything connecting the video usage log to users. That includes name, mailing address, email, and even IP address.

    I work in the health insurance/medical industry, and we're generally expected to do this if we need to provide information to third parties for analysis. (They -heavily- regulate it, and the removal of personal member information is only the tip of the iceberg as far as these regulations go.)

    If Viacom insists on keeping personal user information in the data set, then I honestly think they're up to no good, regardless of what constraints the judge may put on the usage of the information.

    Even if they do go along with an anonymous data set, I really think Viacom is better off dropping the suit altogether, since the long term effect this is going to have on their PR will be disastrous. (Right now, I think even Hitler would get a higher approval rating among Youtube users than Viacom would. Many Youtubers want to see Viacom's proverbial heart ripped out of its chest.)

  21. Re:Forget one month...Forget Other Countires Too by hairyfeet · · Score: 2, Insightful
    So if I go to Amsterdam and hook up with a 16 year old(which is legal there IIRC) and take pics of me and my GF,and I come to visit my folks in the US,are you going to bust me for having pics of my legal GF? As we have seen time and time again(just look at the girl who was busted as a child pr0nographer for taking pics of her own body) these laws have become just as primitive and draconian as the laws against witchcraft in the old days. The SECOND anyone says "child molestation" all common sense goes out the window and we have cops digging 20 feet under ground for satanic temples where Chuck Norris molested kids.
    As someone with a couple of boys I am all for protecting kids but frankly this insanity has got to stop. There has even been cases where parents have been harassed for having those nude baby pictures that ALL parents just love to harass their kids with. IMHO it has become a classic case of having to show you are doing something,even if the something is completely wrong. But as always this is my 02c,YMMV.

    Oh,and I know this part is offtopic,but has slashdot changed its code recently? I do the p and br with the brackets as I have always done to separate a paragraph and now all it does is indent it. I am afraid I am a pc repairman not an HTML guy,so I have no clue as to what to change it to. Any suggestions?

    --
    ACs don't waste your time replying, your posts are never seen by me.
  22. Re:Forget one month...Forget Other Countires Too by MikeBabcock · · Score: 2, Insightful

    What you said. Same deal -- the Genarlow Wilson case obviously wasn't enough of a wake-up call in the USA about how draconian its sex laws are.

    Here's a clue to those not paying attention -- two highschool kids having sex are criminals in most of the USA (unless they both failed a lot of grades).

    Should sex with children be illegal? Yes. Should consensual sex between 17 yr olds be illegal? How about 16? Why is there a big line drawn at 18, 19 or 21 (in some states) way above the 50th percentile of sex activity in America?

    (35% of kids have had sex by 13 in America, if you don't like it, laws against it won't help, try talking to your kids about sex before they have a kid instead).

    --
    - Michael T. Babcock (Yes, I blog)