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Best DNS Naming Scheme For Small/Medium Businesses?
Bandman writes "My business just purchased a couple dozen blades, and with our existing servers, this brings us to around 60 machines. We're geographically dispersed, and most of the users who need to connect to servers are not technical (if that matters).
We used to use theme-based naming schemes, but we've been migrating to a more utilitarian system. I think it's clearer and more concise, but I've had some feedback from users who didn't find it understandable.
What do you use for your internal DNS schemes? How big is your network, and what do you recommend for future expansion? Does it matter to your users at all?"
The best suggestion I can think of right now is to use short names or words and NOT use acronyms, because you'll end up with lots of people either not remembering the acronyms (typing them with typos) and/or not remembering which acronyms are associated with what.
Using something that should be familiar to most employes and not offensive to anyone would also help, especially when they call for tech support.
As a reference, on my network at home all the computers, servers and even devices have names from the Metroid games (Zebes, Samus, SR388, etc).
Depending on your business, you may not need all those things. The original post asks about "small/medium" business... but when you have that many machines, you're clearly a 'medium' business. Small businesses don't need all that.
Also, why are people so hesitant to use multiple levels of DNS domains? Couldn't that server also be named mark-pfs-01.sjc.whatever.com? That way, everyone in SJC knows it just as "marketing production file server 01". Only people off-site need to realize that it's in SJC.
It doesn't really matter what you name the machines, so long as they are unique names. At my company we use the names of sugars for all our Linux machines, and alcohols for all our macs.
Now, the important part is just to use aliases for all services. So for example, if SMTP runs on a machine called dextrose, then create a DNS alias smtp.department.company.com that points to that server. If there is more than one server providing the service, you can either use round-robin DNS (if it doesn't matter which one is used), or just provide a numerical suffix to the alias.
If you have a compute cluster, I strongly recommend numbering the machines sequentially, then you can use a tool like PDSH or bash {} expansion to address groups of machines.
This is the worst advice I've seen so far, but far too common, alas.
It breaks the rule that the server name should be easy to say over the phone, and that no single typo should cause an issue.
Try playing chinese whispers over the phone with sjcmarkfilep01 a few times, and you'll see why it is stupid. Heck, just try to talk someone through entering the name.
And then someone makes a typo, instructing support to install a new card in sfcmarkfilep01, which also happens to exist, and be vital for San Fransisco operations. An oops that could have been avoided with a smarter and typo-resistant naming system.
Also, why avoid subdomains? What's wrong with marketing.sanjose.internal? That way, you can do "ping dns" and reach dns.marketing.sanjose.internal, and ask someone to take a look at the secondary file server without having to spell out sjcmarkfilep02.
Anyhow, if you want convoluted names like these, make them secondary names. There's nothing that would prevent peter.sgi.com from also being known as b.dns.internal.sgi.com.
We used to use theme-based naming schemes
oh god please no.
Our machines were named based on themes, and that's the WORST idea on the planet. If you are going to give things names, things that need to be immediately recognized for what they are. If you have too many to give them logical names, then name them as radically different as possible so you can tell them apart in a heartbeat. The whole point of naming them is to avoid confusion, or we'd just number them wouldn't we?
Name them Orange, Peanut, Chrysler, Diamond, and Dolphin. Pick names that are not easily confused. Stay away from names that identify people or places, to avoid other communications issues. "Tom has that" should not leave you wondering if Tom is a server you don't usually work with, or is someone named Tom. Same for "Where's that database? Detroit?"
I have to deal with one group of servers that are all named by Star Trek (TNG) ship names. And at another location they are all weather phenomena. BAD IDEA. I don't deal with the trek machines much and they just can't understand why I can't remember the difference between Enterprise and Intrepid. Sure if you deal with them daily you'll get the hang of it, but picking similar names is a nightmare for anyone unfamiliar with the system. If we only had one space ship for a server I could associate that uniqueness with its purpose. But no, I'm thinking "OK the firewall runs on the spaceship... oh ya that's right we have SEVEN of those... was it DS9 because it's a station? Maybe Defiant because it's defying the hackers? OK where'd that list go?"
NO THEMES
And if you're tempted to use a different theme for each location, just DON'T. What's more important to you, being able to tell what a machine does, or knowing where it's at? If you do theme by location, all you're going to clarify is where it's at.
I work for the Department of Redundancy Department.
As others explained these strict naming schemes are a stupid idea. First of all they indicate you have no documentation and rely on hostnames to document your network. They are painful to read/type. Hard to spell over the phone. Confusing when you add an ftp service to spdns000. Typos are easily made (ltftp01 is rebooted instead of lsftp01). Naming errors are bound to happen (what do you do when you notice an error a few weeks after a server has been set up but only discovers it now when the hostname is already in dozen of config files, do you waste time fixing something that, in the end, is completely irrelevant ?). The naming convention also totally breaks when you merge or collaborate closely with another company with not the same naming convention. Etc. I could go on and on.
Here is what works: a naming convention with no specific rules. Just use unique names, not too exceedingly hard to type or remember. Use CNAMEs to represent functionnality. Encode the location in subdomains. Example: {shrek,moon,highway}.{losangeles,newyork}.company.local, with 'webmail' pointing to the right servers in the 2 locations. If you are afraid to not remember what is the OS/purpose of highway.newyork.company.local, then look it up in your network documentation.